Case Study Archives

Case Study

How GHCL Built a Responsible, ESG-Ready Supplier Ecosystem

Case Study

How GHCL Built a Responsible, ESG-Ready Supplier Ecosystem

When you work with thousands of suppliers, ESG compliance isn’t optional — it’s the foundation of trust. GHCL partnered with AuthBridge to digitise supplier assessments, improve transparency, and align with global sustainability standards.

About the Client

GHCL Limited, a leading Indian conglomerate in Chemicals and Textiles, is known for its strong focus on ethics, sustainability, and compliance.

Industry

Manufacturing

Size

5,000-10,000

The Challenges

Managing ESG risks across a diverse supplier base with inconsistent disclosures, manual oversight, and potential non-compliance.

The Solution

AuthBridge’s ESG Compliance Platform enabled:

Automated supplier checks and risk scoring
Continuous monitoring and audit trails
Supplier training to drive compliance readiness

The Results

Improved visibility and faster supplier approvals

Early identification of high-risk partners

Stronger alignment with BRSR & global export standards

Conclusion

By partnering with AuthBridge, GHCL moved from fragmented supplier oversight to a streamlined, transparent ESG ecosystem. The result: greater trust, faster decision-making, and supply chain resilience built for both today’s regulations and tomorrow’s sustainability goals.

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AuthBridge Research Services Limited

By Amit, 1 dayOctober 14, 2025 ago

Case Study

How India’s Courier Giant Built a Trusted Franchisee Network at 1M+ Daily Scale

Case Study

How India’s Courier Giant Built a Trusted Franchisee Network at 1M+ Daily Scale

When your operations handle over a million shipments a day, partner integrity cannot be an afterthought. Discover how AuthBridge helped this supply chain leader automate due diligence, reduce onboarding times, and build a trust-first franchisee ecosystem across India.

About the Client

The client is one of the largest courier service providers in India with 8000+ delivery centres, 5000+ partner delivery centres across 2000+ cities.

Industry

Logistics

Size

5,000-10,000

The Challenges

Even giants stumble when scaling into tier-2/3 markets. Without rigorous partner checks, the risks multiply:

Fraudulent partners harming last-mile delivery experience
Payment defaults and financial exposure
Lack of standard processes causing delays & inefficiencies
Poor partner behaviour reflecting on brand trust

The Solution

AuthBridge implemented an integrated due diligence platform that:

Automates identity and business validations (PAN, GST, UBO)
Runs legal & court record searches to flag prior misconduct
Verifies address and infrastructure via field audits
Offers real-time dashboards and audit trails for compliance
Uses conditional workflows to accelerate approvals

Key Results

40–50% faster onboarding TAT
10–20% cost savings in tier-2/3 markets

60–80% reduction in manual onboarding resource load
A scalable, compliant partner base delivering consistent performance

Conclusion

In partnership with AuthBridge, the courier giant not only solved today’s onboarding challenges but also built a future-ready foundation for growth. A network that is scalable, transparent, and trusted — designed to keep pace with India’s booming logistics sector.

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AuthBridge Research Services Limited

By Amit, 2 weeksOctober 3, 2025 ago

Case Study

Accelerating Dealer Onboarding and Due Diligence for a Leading EV Manufacturer

Case Study

How a Leading EV Brand Onboarded Dealers 3X Faster

About the Client

A rapidly growing electric vehicle manufacturer in India, part of a renowned mobility group, is redefining urban and commercial logistics through sustainable small commercial EVs. Launched in 2023, the company has introduced high-performance electric SCVs with strategic charging partnerships and strong after-sales support.

Industry

Manufacturing

Size

5,000-10,000

Key Results

The implementation of the solution had measurable impact across efficiency, compliance, and experience metrics:

Metric	Before	After
Onboarding Turnaround Time	10–12 Days	< 5 Days
Manual Process Dependency	100%	< 20%
Data Redundancy	High	Eliminated
Compliance Visibility	Low	Full Audit Trail
Dealer Satisfaction	Moderate	2x Improvement

Product and Key Checks Offered

OnboardX

The Challenges

Inconsistent Onboarding Workflows: Manual, ad hoc processes led to delays, errors, and duplication.
No Central Repository: Siloed information across teams prevented transparency and slowed down approvals.
Redundant Information Requests: Dealers faced frustration due to repeated document submissions.
Compliance Gaps: Inadequate audit trails and inconsistent documentation created regulatory risks.
Lack of Process Visibility: Internal teams couldn’t track onboarding progress in real-time.

The Solution

To solve these pain points, a digital, end-to-end onboarding and due diligence platform was implemented, delivering:

Centralised Dealer Management Portal: A single source of truth for all dealer data and documents, accessible across departments.
Standardised Workflows: Pre-defined onboarding flows with conditional logic, escalations, and automated alerts.
Document & Background Verification: Automated ID validation, business checks, and financial due diligence to reduce manual effort.
Real-Time Dashboards: Visual progress trackers for operations, business, and compliance teams.
Audit-Ready Logs: Full traceability of actions taken during the onboarding lifecycle.

Conclusion

By digitising dealer onboarding and due diligence, the EV manufacturer unlocked faster go-to-market capabilities, greater internal efficiency, and a stronger compliance framework—laying the foundation for sustainable growth at scale.

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By Amit, 2 monthsAugust 27, 2025 ago

Case Study

How a Leading FMCG Simplified Vendor Onboarding, Reducing TAT By 5X

Case Study

How a Leading FMCG Simplified Vendor Onboarding, Reducing TAT By 5X

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About the Client

One of India’s largest FMCG companies, with high reach in rural and urban markets, was struggling with its outdated onboarding processes. Their dealer onboarding relied on manual form-filling, physical document collection, and fragmented approvals that led to errors, compliance risks, and long delays in activating sales channels.

They needed a digital-first solution to automate processes, ensure compliance, and keep up with their fast-growing dealer base.

Key Results

5X Faster Onboarding
Annual onboarding capacity scaled up by 12X.
Improved Compliance: Approval-based workflows ensured traceability and audit readiness.

And many more.

Product and Key Checks Offered

OnboardX

Don’t let manual processes hold your business back. See how leading enterprises are already accelerating sales and strengthening governance with digital-first onboarding.

By Amit, 2 monthsAugust 27, 2025 ago

Case Study

Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge

Case Study

Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge

About The Company

Established in October 2016, & headquartered in New Delhi, the client is furnishing its affordable micro-credit services to almost 17.5+ lakh women entrepreneurs from rural and semi-urban areas. The company has experienced substantial growth, reaching an Assets Under Management (AUM) exceeding Rs. 5,000 Cr. It has established a terrestrial presence with over 650 branches spanning 55,000 villages in 25 states.

Industry

Finance

Size

5,000-10,000

Key Results

Our customer-centric approach helped our client achieve fantastic results with a heavy drop in TAT as well.

Nearly 2% of the sampled customer base were identified as repeat fraud borrowers applying under a different loan number through synthetic identities
Considering the client had sanctioned over 1 million loans to date, this translates to a significant impact.
By preventing fraudulent loans, AuthBridge’s solution protects the financial institution and promotes responsible lending practices.

Over 61 million loans are sanctioned through MFIs, emphasizing the immense potential of this use case. AuthBridge’s solution can significantly reduce fraud and improve loan recovery rates for the entire MFI industry.

Product and Key Checks Offered

Negative Image Search

The Challenges

The client was facing major challenges and issues with repeat borrowers using synthetic/fraudulent identities. This resulted in delinquencies and financial losses.

The Solution

Looking at the client’s needs and severity of the task at hand, AuthBridge conducted a comprehensive negative photo match exercise for the client’s existing customer base. This helped identify fraudulent borrowers through facial recognition technology.

Identification of Fraudulent Borrowers: Through the negative photo match exercise, AuthBridge was able to identify instances where borrowers had used synthetic or fraudulent identities to secure loans from our client.
Enhanced Fraud Detection: Our solution provided the client an additional layer of protection against identity fraud and more.

Conclusion

By transforming fraud check for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

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By Amit, 2 yearsApril 10, 2024 ago

Case Study

Leading Fertilizer Company Streamlines Dealer Due Diligence Process With AuthBridge

Case Study

Leading Fertilizer Company Streamlines Dealer Due Diligence Process With AuthBridge

About The Company

This Fortune 500 company headquartered in the USA is the world’s largest combined producer of concentrated phosphate and potash, with a production capacity touching 27 million tons. Its wholly owned Indian subsidiary, based out of Gurugram, Haryana, has sold over 10 million tons of products in India and is the only Mine-to-Market Phosphate & Potash company in the country.

Industry

Fertilizer

Size

10,000+

Key Results

The client witnessed remarkable results after implementing AuthBridge’s highly customised solutions. They experienced a significant improvement in their dealer verification process, saving valuable time and resources while following all relevant legal compliances. The key outcomes included:

Faster Dealer Onboarding: The solution enabled quicker onboarding of dealers, expediting business processes.
Cost Savings: By choosing from our multiple customised packages for their requirements , the client achieved substantial cost savings, optimising their budget allocation and more.

Product and Checks Deployed

The Challenges

The client faced a critical challenge: It had no formal agreements with its existing dealers. Apart from this, some other severe challenges were hindering the client’s progress, including:

High new dealer onboarding TAT
Need for Credit Limit assessment from trustworthy assessors
Need for Credit Risk assessment of dealers

The Solution

After thoroughly evaluating the client’s existing processes, AuthBridge seamlessly integrated its customer-centric and AI-powered onboarding, due diligence and e-signing solution, increasing operational efficiency and ensuring robust dealer verification.

We offered multiple packages to our clients based on their needs and requirements. These customer-focused packages included:

Dealer Onboarding and Digital Signing
Dealer Onboarding, Digital Signing and Due Diligence (Credit Risk and Credit Limit Assessment)
Dealer Onboarding, Digital Signing, Due Diligence and On-site visits

Conclusion

By revolutionizing dealer onboarding and credit risk assessment, we enabled the client to excel in their industry with a customer ecosystem founded on trust, efficiency, and affordability. Our AI-driven automation enhanced speed, scalability, and ensured trust, transparency, and compliance.

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By Amit, 2 yearsApril 10, 2024 ago

Case Study

Textile Major Conducted 16000+ Instant Background Verifications With AuthBridge

Case Study

Textile Major Conducted 16000+ Instant Background Verifications With AuthBridge

About The Company

Headquartered in Ludhiana, Punjab, the client is the largest terry towel and wheat straw based paper manufacturer in the world. The company has an annual revenue of INR 6200+ crores and a wide range of products in the categories of home textiles, stationery, paper, yarn, and chemicals.

Industry

Manufacturing

Size

10,000+

Key Results

The client witnessed remarkable results after implementing AuthBridge’s background verification solution. They experienced a significant improvement in their employee background verification process, saving valuable time and resources. The key outcomes included:

AuthBridge’s thorough checks, including criminal background assessments, contributed to a safer work environment by identifying candidates who might pose a safety risk to other employees or the organization.
We helped businesses adhere to industry-specific regulations and legal requirements for employee background checks, reducing the risk of non-compliance penalties and many more.

Product and Key Checks Offered

The Challenges

The client was facing a herculean challenge in front of itself. The challenge at hand was to do a background verification check of its existing employees, surmounting over 16,000 personnel spread all over India.

The Solution

Upon fully grasping our client’s needs, we chose to elevate their background verification processes through our exhaustive suite of BGV checks. Our offerings bolster background screening capabilities with instantaneous verification, leveraging a database-centric method that furnishes tenfold faster, precise results. Such efficiency enabled the swift execution of thousands of background verifications for our client in mere minutes. Our finely tuned name-match algorithms adeptly handled the complexities of geographical and regional differences, ensuring accuracy in every match.

Conclusion

By transforming background verification for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

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By Amit, 2 yearsApril 10, 2024 ago

Case Study

Discover How a Leading Indian Sugar Manufacturer Simplified Its BGV Process with AuthBridge

Case Study

Discover How a Leading Indian Sugar Manufacturer Simplified Its BGV Process with AuthBridge

About the Company

Founded in 1975 and headquartered in the City of Joy, Kolkata, the client is one of India’s leading sugar manufacturing companies engaged in the primary businesses of Sugar, Bio-Ethanol & Renewable Energy.

Industry

Manufacturing

Size

5,000-10,000

Key Results

We transformed the client’s process, saving time and fostering trust, in just one efficient, secure journey:

Flawless Verification: Our solutions eliminated ALL BGV misses, ensuring complete confidence in new hires
Continuous Compliance: We implemented ongoing monitoring, safeguarding the client’s business 24/7 and more.

Product and Key Checks Offered

iBridge

The Challenges

This leading sugar manufacturer encountered significant hurdles due to the requirement of distinct user credentials across various locations. This approach led to

complex access management, burdening the administrative team with increased oversight and higher error rates.
Furthermore, this fragmented credential system complicated compliance and security efforts, amplifying the risk of breaches and regulatory penalties.

The Solution

Our iBRIDGE solution revolutionized the client’s approach by consolidating multiple accounts from diverse locations into a singular, unified platform. This integration provided unparalleled visibility into statuses, reports, and activities through a comprehensive dashboard.

Conclusion

By transforming the user background verification for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their BGV process is built on trust, efficiency, and cost-effectiveness.

Case Study

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By Amit, 2 yearsApril 10, 2024 ago

Case Study

AuthBridge Streamlines Leading Bike Taxi Aggregator’s Customer Onboarding Process

Case Study

AuthBridge Streamlines Leading Bike Taxi Aggregator’s Customer Onboarding Process

About the Company

The client, a company founded in 2015 and headquartered in Bengaluru, India, is one of India’s largest Bike Taxi App services by being the number 1 choice of 10 Million people. It also recently launched its Cab services in Delhi, Bangalore and Hyderabad.

Industry

Transport

Size

10000+

Key Results

The client gained peace of mind knowing their customers were vetted and compliant, all while building stronger relationships through a smoother onboarding experience:

- Faster customer and rider onboarding
- Reduction in dropout rates for users
- Reduced CapEx-related loss over a period
- Better visibility over the entire onboarding process for our clients

Products

The Challenge

The client faced a critical challenge: balancing a smooth customer onboarding experience with minimising risks to its assets and users. The following were the major challenges that the client faced:

Reducing damage and theft during user pick-up and drop-off while maintaining a convenient experience
Balancing security measures with cost-effectiveness in a large fleet
Addressing risks involving user contact, potential fraud, and theft while ensuring a streamlined process
User identity and address verification
Fleet-on-street entrepreneur’s Identity, address, criminal background, and bank account verification

The Solution

We simplified the onboarding process for the client and effectively managed all the problems by incorporating these solutions:

We prioritized safe onboarding for our client. Leveraging OCR technology, our secure APIs verified user identities and addresses. Physical site visits by our team provided real-world confirmation, ensuring legitimate customers and peace of mind.
To help protect against potential vehicle damage, we recommended securing a minimum deposit from the customer’s wallet as an additional safety measure
We built a robust onboarding process from scratch, protecting the client from fraudulent riders who could harm both the business and customers. Proprietary databases revealed any criminal records, and PennyDrop bank account checks shielded against financial risks.

Conclusion

By transforming customer onboarding, we empowered our client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

Case Study

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By admin, 2 yearsFebruary 28, 2024 ago

Case Study

How AuthBridge Transformed Delivery Agent Onboarding For India’s Leading E-Commerce Major

Case Study

How AuthBridge Transformed Delivery Agent Onboarding For India’s Leading E-Commerce Major

About the Company

The client, one of the two major e-commerce giants in India, delivers everything from electronics to fashion to millions of customers. It has a pan-India presence, boasting 400 million registered customers and over 150 million listed products.

Industry

E-commerce

Size

10000+

Key Results

AuthBridge transformed the delivery agent onboarding and verification process, saving time, fostering trust, and building stronger vendor relationships in just one efficient, secure journey:

- - 66% BGV TAT Reduction: Streamlined processes and automation slashed background verification turnaround time, accelerating agent deployment and boosting operational efficiency.
  - Impersonation Elimination: Advanced facial recognition and digital address verification solutions eliminated agent impersonation and fraud, securing their network and protecting their brand.
  - Enhanced BGV Accuracy: Automated BGV processes minimized human error, resulting in significantly improved accuracy and reliable results.
  - Synchronized Compliance: Security checks seamlessly integrated with KYC, mitigating regulatory and business risks for complete peace of mind.
  - Seamless Unified Experience: A single solution eliminated data silos, ensuring data consistency and a smooth user experience for both the client and agents.

Products

The Challenge

This global e-commerce major faced a crucial challenge: efficiently onboarding and managing its delivery agent network. While their legacy process played a key role in their success previously, it had become a bottleneck, causing several critical issues:

Inefficient Multi-Threaded Onboarding: Paperwork and data exchange via emails across multiple teams led to slow, error-prone processes, hindering the timely delivery of agent recruitment and deployment.
Incomplete Verification Measures: Gaps in basic verification procedures meant uncertainties about agent credibility, potentially impacting customer trust and delivery security.
KYC Compliance Gaps: Without clear confirmation that KYC-verified individuals were the actual delivery personnel, security risks and compliance concerns existed.

These issues directly impacted the client’s operational efficiency, customer satisfaction, and potential compliance violations. The need for an imminent holistic solution, replacing the outdated and fragmented onboarding process, was crucial.

The Solution

We simplified the onboarding process for our client and effectively managed all the problems by incorporating these solutions through our platform:

We implemented a platform that allowed the client to onboard delivery agents to self-initiate their journey or be registered directly by hub managers.
AuthBridge’s solution combined API-based instant verifications with rigorous human-assisted checks, ensuring speed and thorough due diligence.
We replaced slow, paper-based contracts with SignDrive, a digital solution enabling instant electronic signatures.
Our platform seamlessly integrated with the client’s existing proprietary application, enabling real-time data exchange without disruption.
To address concerns about fake addresses, we implemented a cutting-edge address verification solution. This system effectively identified impersonation attempts and verified the legitimacy of provided credentials.

Conclusion

By transforming delivery agent onboarding, we empowered the client to focus on what they do best – thriving in their industry, knowing their delivery ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

Contact AuthBridge and streamline your Third-party Onboarding and risk management, today!

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By Amit, 2 yearsFebruary 20, 2024 ago

Employee Screening

Risk & Compliance

Financial Intelligence

Identity Verification

Utilities

Employment

Entity/Business Level

Professional

Banking & Payments

Fraud Detection

Background Verification

Due-Diligence

Resource Library

Featured Resource

Case Study

Case Study

How GHCL Built a Responsible, ESG-Ready Supplier Ecosystem

About the Client

Industry

Size

The Challenges

The Solution

The Results

Conclusion

Case Study

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Case Study

How India’s Courier Giant Built a Trusted Franchisee Network at 1M+ Daily Scale

About the Client

Industry

Size

The Challenges

The Solution

Key Results

Conclusion

Case Study

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Case Study

How a Leading EV Brand Onboarded Dealers 3X Faster

About the Client

Industry

Size

Key Results

Product and Key Checks Offered

The Challenges

The Solution

Conclusion

Case Study

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Case Study

How a Leading FMCG Simplified Vendor Onboarding, Reducing TAT By 5X

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About the Client

Key Results

Product and Key Checks Offered

Case Study

Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge

About The Company

Industry

Size

Key Results

Product and Key Checks Offered

The Challenges

The Solution

Conclusion

Case Study

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Case Study

Leading Fertilizer Company Streamlines Dealer Due Diligence Process With AuthBridge

About The Company

Industry

Size

Key Results

Product and Checks Deployed

The Challenges

The Solution

Conclusion

Case Study