Our Video KYC Solution digitises customer onboarding journeys end-to-end with liveness detection, OCR, and geotagging capabilities, adding speed, scale and security to your customer onboarding process. Using Video KYC for customer onboarding can help your organisation in saving operational costs by up to 70% and reducing KYC turnaround time by up to 90%. Banks, NBFCs, mutual funds, insurance, logistics, telecom companies, mobile wallets and P2P marketplaces can use Video KYC to enhance customer experience and catch identity and financial frauds before onboarding customers.
Integratable POI/POA checks for instant KYC verification
Fast and accurate assessment using AI-based technology
End-to-end digital data verification for faster onboarding
Complete compliance to AML and data protection regulations
Step by step guide to Video KYC Process
Customer Application Initiation
Instant PAN Card OCR and Verification
Offline Aadhaar Verification/ OTP based eKYC
Geolocation Tracking of Customer
Automatic Agent Assignment by REs
Random Question Verification
Screenshot capture and liveliness check
Generating KYC Verification Report
Leverage the power of artificial intelligence and machine learning to create real-time, contact less onboarding journeys through Video KYC. Enhance your customer experience and scale up faster.
Verify and validate personal and professional details of customers, vendors, business partners, etc. at speed and scale, eliminating paperwork and delays. Our Video KYC makes customer onboarding remote, paperless, and saves your operational costs by up to 70% while remaining data-security compliant and ensuring complete adherence to the latest RBI guidelines.
Our Video KYC process uses liveness detection technology to determine and validate customer’s identity in real-time. It does so by comparing user’s live image with the uploaded national identity document using biometric anti-spoof algorithms. In this way, Video KYC helps in mitigating the risks of identity thefts and financial frauds before onboarding customers in banks, NBFCs, mobile wallets, gaming and P2P marketplaces.
Our Video KYC solutions eliminate cumbersome paperwork and manual document submission helping you enhance your customer experience and reduce customer application drop-out rates
RBI and SEBI complaint V-KYC Solution
| Regulatory Requirement | Video KYC Solution |
|---|---|
| Live photo of the customer | Screenshot capture for customer's physical presence |
| PAN image capture & Verification | Instant PAN validation from NSDL with name match |
| Face match | Real-time selfie face match with NID to generate face match score |
| Identity details validation | OCR enabled data extraction and verification with high image quality processing |
| Geo tagging | Geo-location capture to ensure customer’s physical presence in India |
| Randomizing of questions | Customizable security questions and activities using workflow |
| Aadhaar number masking | Real-time redaction of Aadhaar number |
| Geo-stamped Video storage | End to end encrypted video file storage, date and time stamping, archiving and labeling |
| Prior consent of customer | Compliance with GDPR and other data privacy frameworks |
| Aadhaar offline verification | OKYC and XML generation date validation |
| Secure interaction | End-to-end audio and video encryption |
Yes. As per RBI’s guidelines, RBI Regulated Entities (REs) can do Video KYC verification of their customers with their consent.
Video Identity Verification or Video KYC is compliant with RBI’s latest guidelines only when it is facilitated by RBI Regulated Entities (REs) in consent with the customer.
For other non-regulated /semi-regulated industries we can help to conduct assisted and non-assisted Video KYC processes to help mitigate risks of identity and location spoofing along with liveness detection tests of the individual.
As per RBI guidelines, the videos are to be stored on the Regulated entities’ servers. For certain industries like gaming, aggregators, logistics, etc., there are no such guidelines and hence AuthBridge can help to eliminate storage issues by providing the storage facilities on our server.
V-CIP or Video KYC is compliant with RBI’s latest guidelines only when it is facilitated by RBI Regulated Entities (REs) in consent with the customer.
It is important to verify customers to establish that the customer is who they say they are. Customer verification through KYC Solutions is also important to protect from crimes such as fraud, identity theft and money laundering in compliance with the guidelines of regulatory authorities. Failure to identify fraudulent customers and curb the illegal use of a financial service by such a customer can also attract hefty penalties and punishment from regulatory authorities.
Yes, consent-based V-CIP (Video-based Customer Identification Process) is permitted as per the orders by the Reserve Bank of India (RBI) to allow banks, financial institutions, mobile wallets and other businesses to remotely verify their customers and complete their KYC processes. Also, SEBI regulated entities are permitted Video KYC for customers to onboard them remotely
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