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Case Study | 700+ Vendors Onboarded, TAT Reduction, and Risk Prevention – How our client achieved this with AuthBridge

Case Study

Leading Steel Company Onboarded 700+ Vendors in Record Time

Leading-Steel-Company-Onboarded-700+-Vendors-in-Record-Time-CS-book-image

About the Company

It is one of India’s fastest-growing and largest integrated steel manufacturers, significantly present in the steel, power, mining and infrastructure segment. They have been rated as the second highest value creator in the world by the Boston Consulting Group, the 11th fastest growing company in India by Business World and has been in the Forbes Asia list of Fab 50 companies. It has also been named among the Best Blue Chip companies and rated as the Highest Wealth Creator by the Dalal Street Journal.

Industry

Steel & Power

Size

10000+

Key results

  • 700+ vendors onboarded at speed
  • Automated onboarding with DIY User Journeys
  • Reduced TAT with 10X faster document collection, digital signing, and verification on the go.
  • Bulk onboarding and customisable workflows
  • Regulatory, reputational, and financial checks for mutual trust and transparency

Products and Key Checks Offered

The Challenge

In today’s dynamic business landscape, streamlining vendor onboarding is crucial. Manual processes riddled with delays, errors, and fraud risk are no longer sustainable. Especially for industries like steel, power, and infrastructure, where security and compliance are paramount. Our client, a leading player in this arena, understood this challenge all too well. They grappled with lengthy paperwork, manual verification, and scattered document collection, hindering their growth and efficiency.

The Solution

Our OnboardX solution automated the entire process for our client, from information collection to verification, ensuring speed, accuracy, and reduced risk.

OnboardX is our one-stop shop for hassle-free vendor onboarding! This intuitive web platform automates everything, from collecting documents to verifying identities—all instantly and online. Think real-time checks, only relevant paperwork, and seamless integration with your systems. OnboardX keeps you compliant and protects your business, all while letting you welcome new vendors in minutes, not months. It’s time to simplify, scale, and build trust with your partners—OnboardX makes it effortless.

Conclusion

In a world where efficiency and security reign supreme, AuthBridge empowered this manufacturing/engineering major to revamp its vendor onboarding process. OnboardX’s AI-powered automation not only boosted speed and scalability but also instilled trust, transparency, and compliance. By embracing innovation, our client positioned themselves at the forefront of their industry, ready to conquer the challenges of 2024 and beyond.

Case Study

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Case Study | FASTER THAN FIZZ – AuthBridge enabled third-party onboarding at speed for a leading FMCG company.

Case Study

Leading FMCG Company Accelerated it's Onboarding Process with AuthBridge

Leading-FMCG-Company-Accelerated-it's-Onboarding-Process-with-AuthBridge

About the Company

An American multinational food and beverage company headquartered in New York with a strong presence in both developed and emerging markets. One of the largest food and beverage companies in the world and known for its wide range of popular brands.

Industry

FMCG

Size

1,00,000 – 1,20,000

Key results

  • Onboarding TAT reduced by 65% 
  • Vendors successfully onboarded after evaluating and creating a risk profile for each vendor
  • 115 checks on the platform helped in creating a customised secure onboarding process
  • B2B transaction visibility helped in preventing financial loss

Products

Define the Problem

Manual onboarding is ‘tedious and tangled’ – especially at scale and can lead to compliance failures and reputational and financial risks. Some profitable vendors/suppliers might also quit in between if the process is complicated.

Our client, a behemoth in the FMCG industry, wanted a smooth, automated, and fast solution to onboard vendors, distributors, dealers, and suppliers at scale across India and reduce their TAT while ensuring seamless onboarding and user experience with real-time authentication.

How AuthBridge Helped

Remodelled the traditional onboarding cycle

AuthBridge enabled our clients to automate their onboarding journeys with the help of ‘OnboardX’, which helped them improve TAT and helped them expand business operations across India. The streamlined process and real-time authentication enabled seamless onboarding and user experience for their verified dealers and distributors without losing pay to third parties.

Key checks supported by OnboardX

We offered key checks, i.e. corporate identity checks, financial history checks, director profile and reputational risks checks to mitigate various types of risks, such as financial, compliance, and reputational risks.

AI-powered technology for seamless and faster process

Our platform is built on technology such as Optical Character Recognition (OCR), Digital Signatures, Image Recognition, and Digital Address Verification to streamline the process faster and more efficiently.

Conclusion

Customisable and end-to-end journeys with features like DIY onboarding journey enabled our client’s partnership teams to reduce verification TAT, enhance supplier integration and low-risk collaboration, and fastest onboarding of large forces and scaling business operations.

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Case Study | A twin faked identity

Case Study

A twin faked identity to take her dead sister’s place at an organisation - a shocking case of identity fraud!

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About the Case

Uncovering the truth about stolen identities with a series of background verification checks to enable the company to make informed decision.

Industry

Others

Size

Key results

  • Tracked a shocking case of candidate impersonation.
  • This case served as a timely reminder of how easy it is to conduct identity theft, and gender is not necessarily a bar to deceitful actions.

Products and Solutions

Define the Problem

Note: All our clients send the newly hired employees a detailed job application form. This is an exhaustive document and requires extensive details – educational qualifications, previous employment details and personal particulars of the employee. AuthBridge researchers conduct their Employee Background Verification based on this and other supporting documents.

Navneet cited two previous employers on her job application form but provided documentation of only one. We started by contacting the earlier two job references. The HR department confirmed that the proof of employment furnished by Navneet was authentic, except for the employment dates. 

  • The actual dates of employment were January 19, 2005, till October 2005. 
  • It was changed on the document we were provided to read as June 19, 2004.

What stunned us was that this employer told us that Navneet had died a year after leaving their organisation! He further added that she had been married.

The second employer, on being contacted, denied ever hiring Navneet. However, he provided us with information that put us on high alert. They employed another lady with the same father’s name and address, hinting that the two ladies might be sisters.

How AuthBridge Helped

Conducted physical address verification for the given address

AuthBridge’s field staff visited the residential address Navneet provided and spoke to her mother, who stated she had two daughters. One was married and lived in Chandigarh, and the other was employed by our client.

Contacted applicant’s brother

AuthBridge then contacted Navneet’s brother via telephone. He stated that one of his sisters, who had been married, had died and that he lived with his mother and Navneet. We now had two pieces to assemble this puzzle – one of the sisters was dead and married, and the other lived with her mother and brother.

Reference checks with multiple ex-employers

AuthBridge researchers found the final piece by sending the latest available photograph of Navneet to her first employer, who apprised us that Navneet died a year after working for them. He stated the girl in the photo was not the one that had worked for him.

The second employer, who had hinted the two might be sisters, was also shown the photograph. He did a comparison check with the photo in his records. He observed that despite their similarities, they were not the same girl. The AuthBridge Research Team also carefully examined and compared the photographs and came to the same conclusion.

The final confession

When presented with the conclusions of our report, Navneet confessed that she was impersonating her sister. She could get away with it for so long because the real Navneet- her sister – had died of pneumonia just before she was to take up her job, and no checks or documentation were required at the time of joining.

Conclusion

This case serves as a timely reminder to all organisations of how easy it is for fraud and identity theft to occur. Businesses need to take an extra step to carry out thorough background checks and verifications of claims by new appointees.

In fact, conducting periodic background screening of current employees also makes sense. AuthBridge has the right solution for this – Post Employment Risk Watch – AuthXtend™.

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Case Study | Low Onboarding TAT, Low Costs, and ‘Lower Third-Party Risks’ – How our client achieved this with AuthBridge

Case Study

How A Global Telecom Major Streamlined Onboarding & Embraced Efficiency With AuthBridge

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About the Company

Founded in 2002 and Headquartered in Mumbai, this client is the tech backbone behind a quarter of the world’s internet traffic, enabling seamless global trade for leading businesses. They carry 30% of the world’s internet routes, connect to 80% of cloud giants, and reach 4 out of 5 mobile subscribers. It also has the world’s largest subsea fibre backbone and Tier-1 IP network spanning 190+ countries.

Industry

Telecommunication

Size

10000+

5,000-10,000

Key results

  • Our platform dynamically adapted to each vendor based on location, industry, and service type, capturing relevant information efficiently 
  • Our digital solution automatically verified vendors against the client’s specific guidelines, ensuring they are aligned with their values
  • Our platform seamlessly integrated with their existing touchpoints and SAP ERP, creating a centralized hub for all vendor information 
  • We implemented a dynamic change request management system, ensuring smooth transitions and keeping everyone on the same page
  • Our continuous compliance checks acted as a digital guardian, proactively monitoring vendors
  • Our group-based surveys fostered valuable feedback and strengthened connections, turning vendors into partners

Products and Key Checks Offered

The Challenge

With such vast operations and numerous vendors, ensuring reliable partnerships became critical. And that is where our client was facing numerous challenges. They weren’t looking for just any service provider. They needed a comprehensive IT solution, a digital gatekeeper to their vendor ecosystem. Their requirements? Many!

The Solution

Introduced OnboardX – AuthBridge’s Onboarding Engine

Our client’s innovative business model lets customers deposit money in their wallets. With the help of OnboardX, we helped our client to evaluate the risks while onboarding the third parties as they would be the face of the brand for customers.

Key Checks Supported By OnBoardX

We offered key checks, i.e. court record data checks, police record verification, reputational and compliance checks, criminal record database checks, and online credit history checks to mitigate various types of risks, such as financial, compliance, and reputational risks.

AI-powered Technology For A Seamless And Faster Process 

Our platform is built on technology such as Optical Character Recognition (OCR), Digital Signatures, Image Recognition, and Digital Address Verification to streamline the process faster and more efficiently.

Conclusion

In a world where efficiency and compliance reign supreme, AuthBridge empowered this Global Indian telecom major to revamp its vendor onboarding process. Our AI-powered automation not only boosted speed and scalability but also instilled trust, transparency, and compliance. By embracing innovation, our client positioned themselves at the forefront of their industry, ready to conquer the challenges of today and tomorrow.

Case Study

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To begin, Tell us a bit about “yourself”

The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
Greenlam

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