New Aadhaar Beta Testing App

New Aadhaar App Launched: Key Features, How To Download

In an age where digital services are omnipresent, security and efficiency in identity verification have never been more crucial. Over a billion Indians rely on the Aadhaar system for their digital identity, yet the process of authentication has remained filled with complexities and concerns around privacy. The new Aadhaar app promises to change this narrative.

This new Aadhaar app is designed to give Aadhaar number holders more control over their data. With this app, users can share only the information needed for specific services, ensuring complete privacy. The app enables digital verification and data sharing through a requesting application or by scanning a QR code, eliminating the need for physical photocopies.

A standout feature of the app is its integration of Aadhaar Face Authentication, which has quickly gained popularity and now handles over 15 crore transactions per month across various sectors.

New Aadhaar Beta App launch
Image Source: PIB.gov.in

Key Features Of The New Aadhaar Mobile App

Facial Recognition

At the heart of the new Aadhaar app is the integration of facial recognition technology. This innovation allows users to authenticate their identity without the need for physical Aadhaar cards or even a fingerprint scan. With a simple face scan, users can verify their identity within seconds, making the entire process far quicker and more reliable.

Unlike traditional methods of verification, where documents can be forged or tampered with, facial recognition ensures that the person presenting their Aadhaar details is indeed the rightful owner of the identity. This is particularly crucial in combating identity theft and fraud, both of which have become growing concerns in a digital-first world.

QR Code-Based Authentication

For those looking for an even simpler method, the new Aadhaar app allows users to generate a dynamic QR code, which can be scanned by businesses, service providers, or government agencies. This QR code links directly to the user’s Aadhaar details and ensures a seamless authentication process without the need for physical documents. Whether at a retail counter or a government office, this feature speeds up the verification process, reducing waiting times and enhancing user experience.

The shift from paper-based verification to QR codes also marks a significant step towards reducing physical contact, a critical consideration in the post-pandemic world. Moreover, QR code-based authentication helps avoid issues such as data entry errors, which are common in manual verification methods.

Enhanced Privacy Controls

One of the primary concerns surrounding digital identity systems has always been privacy. The new Aadhaar app addresses this head-on by giving users control over what information they wish to share. With the app, individuals can choose to disclose only the essential details needed for verification, rather than handing over their entire Aadhaar data. This ensures that privacy is preserved and the risk of data misuse is minimised.

Additionally, the app’s reliance on biometric authentication—namely, facial recognition and QR codes—helps to ensure that sensitive data is not easily accessible to unauthorised parties. In a country like India, where data privacy laws are still evolving, this level of control could serve as a critical safeguard for millions of users.

Currently, the app is being released to a select group of early adopters, including all registered participants of the Aadhaar Samvaad event, where this update was showcased. UIDAI plans to expand access based on feedback from users and ecosystem partners.

Why This New Aadhaar Update Is Huge?

Streamlines the Verification Process

India’s digital transformation hinges on its ability to verify identities quickly and securely. The new Aadhaar app, by incorporating facial recognition and QR codes, simplifies what has traditionally been a cumbersome process. Whether applying for a loan, booking a train ticket, or verifying a bank account, the app makes the entire process faster, more reliable, and, most importantly, secure.

Moreover, the app’s user-friendly interface ensures that even those with minimal technical expertise can navigate through it effortlessly, bridging the digital divide that still exists in many parts of the country.

A Boost for Digital India

The rollout of the new Aadhaar app is also a crucial milestone in India’s ongoing journey to becoming a digital-first nation. As government services, banking, e-commerce, and healthcare continue to digitise, the demand for reliable, secure, and fast identity verification will only grow. The new Aadhaar app is well-positioned to meet this demand, offering a solution that is not only secure but also adaptable to the needs of an increasingly mobile and digitally literate population.

By digitising identity verification, the app also plays a significant role in reducing fraud and promoting transparency. Whether for government welfare schemes or private sector services, the app will ensure that the right person is getting access to the right benefits, minimising errors and, potentially, corruption.

A More Inclusive System for All

Another noteworthy aspect of the new Aadhaar app is its potential for inclusion. In a country as diverse as India, access to technology remains uneven. The app is designed to be accessible to all citizens, from those living in rural areas to urban dwellers, and works even on low-end smartphones. This broad accessibility will make it easier for a larger portion of the population to participate in the digital economy and gain access to essential services.

What’s Next for the New Aadhaar Mobile App?

Following the feedback from the beta testing, fine-tuning of the app before its national rollout has ensured no hiccups occur for users installing the new app. The app is set to transform the way identity verification is done, making it faster, more secure, and more convenient than ever before.

As more sectors adopt this new form of authentication, we can expect to see a significant reduction in fraud, errors, and delays. Moreover, as India continues its march towards a fully digital future, the Aadhaar app will likely play an integral role in shaping the landscape of digital governance and service delivery.

How To Install The New Aadhaar App?

For Android Users:

    New Aadhaar app Play Store
    New Aadhaar app homescreen on Play Store
    1. Open the Google Play Store:
      • Tap on the Play Store icon on your Android device.
    2. Search for ‘Aadhaar’:
      • In the search bar, type ‘Aadhaar‘ and press Enter.
    3. Install the App:
      • Locate the official Aadhaar app developed by UIDAI.
      • Tap ‘Install’ to download and install the app on your device.
    4. Set Up the App:
      • Open the Aadhaar app.
      • Agree to the terms and conditions.
      • Create a 4-digit PIN/Password for app access.
      • Enter your 12-digit Aadhaar number and the captcha code.
      • An OTP will be sent to your registered mobile number. Enter this OTP to verify.
      • After verification, your profile will be created, and you can start using the app.

    For iOS Users:

      New Aadhaar app Store
      New Aadhaar app homescreen in Apple's App Store
      1. Open the App Store:
        • Tap on the App Store icon on your iOS device.
      2. Search for ‘Aadhaar’:
        • In the search bar, type ‘Aadhaar‘ and press Enter.
      3. Install the App:
        • Locate the official Aadhaar app developed by UIDAI.
        • Tap ‘Get’ to download and install the app on your device.
      4. Set Up the App:
        • Open the Aadhaar app.
        • Agree to the terms and conditions.
        • Create a 4-digit PIN/Password for app access
        • Enter your 12-digit Aadhaar number and the captcha code.
        • An OTP will be sent to your registered mobile number. Enter this OTP to verify.
        • After verification, your profile will be created, and you can start using the app.

      Important Notes:

      • Registered Mobile Number: Ensure your Aadhaar is linked to your current mobile number, as OTP verification is required during the setup.
      • App Permissions: Grant necessary permissions to the app for optimal functionality.
      • Security: Keep your app PIN confidential to prevent unauthorised access.

      Aadhaar Data Vault

      As India’s digital identity network grows, so does the responsibility of protecting it. The Aadhaar Data Vault (ADV) is a major step by the Unique Identification Authority of India (UIDAI) to ensure that Aadhaar numbers are stored and used safely. These were released as a set of FAQs, just before the launch of the new Aadhaar app.

      Under UIDAI’s guidelines, any organisation that collects or stores Aadhaar numbers must now keep them inside a dedicated, isolated system called the Aadhaar Data Vault. This vault serves as a secure storage space that contains the full Aadhaar number and any data directly linked to it, such as an electronic Know Your Customer (eKYC) file or an XML file.

      All other applications and databases must use reference keys instead of the actual Aadhaar number. These keys are randomly generated codes that point back to the vault whenever an Aadhaar-related process is needed. The result is simple: even if a company’s systems are accessed by mistake or through a cyber-attack, the actual Aadhaar number never appears outside its secure vault.

      Why UIDAI Made Aadhaar Vault Compulsory

      The Aadhaar Data Vault aims to reduce the exposure of Aadhaar numbers, improve compliance and traceability, and create a single framework for data protection and audit readiness. Every Requesting Entity (RE) — that is, any organisation authorised by UIDAI must carry out Aadhaar authentication or electronic KYC if it stores full Aadhaar numbers or any information linked to them.

      The policy also extends to Sub-AUAs and Sub-KUAs (sub-agencies working under authorised Authentication or KYC User Agencies). These smaller entities may use their parent organisation’s vault “as-a-service”, but they must ensure that their data is kept logically separate and that the parent has no access to it.

      The Tech Behind The Aadhaar Data Vault

      Each Aadhaar Data Vault must be paired with a Hardware Security Module (HSM) — a tamper-resistant cryptographic device that generates and protects the encryption keys used to secure Aadhaar data. Private keys for digital signing or decryption tasks are allowed to exist only inside the HSM.

      The HSM must comply with strict international security standards (such as FIPS 140-2 Level 3). It may be physically installed on-premises or accessed as a secure partition within a certified cloud or service provider, as long as UIDAI’s controls, including identity and access management, multi-factor authentication, role-based access, and full audit logging, are in place.

      What Must And What Must Not Be Stored In The Aadhaar Data Vault?

      UIDAI’s rules are very clear on what can and what can not be stored inside the Aadhaar Data Vault:

      • What must stay inside the vault: every full Aadhaar number, and any file or record that contains or links to it (for instance, the eKYC XML or PDF).

      • What cannot stay elsewhere: once the vault is implemented, Aadhaar numbers must be deleted from all other databases — keeping even an encrypted copy outside the vault is not allowed.

      • What may stay outside: basic demographic information, such as name, gender, or date of birth, can remain in other systems only if it is not linked with the Aadhaar number or UID token. Such data still needs to be protected through encryption or masking.

      • The UID token, a separate identifier issued by UIDAI, may also be stored outside the vault if it is handled securely and kept independent of the Aadhaar number.

      How Does The Aadhaar Data Vault Work?

      When an Aadhaar number is first collected, it is immediately encrypted and stored inside the vault. The vault creates a unique reference key for that number, which is then shared with other authorised systems within the organisation. These systems perform their normal operations, such as verification, onboarding, or reporting, using the reference key instead of the real Aadhaar number.

      Only the vault holds the table that connects the Aadhaar number and its reference key, and that mapping is itself encrypted and protected by the HSM. Every request to the vault is logged, reviewed, and auditable. UIDAI also allows an organisation to generate more than one reference key for the same Aadhaar number if business needs require it, but none of those keys can ever be mathematically traced back to the original number.

      What Happens If An Organisation Shares Or Stores Aadhaar Data

      UIDAI has made it clear that Aadhaar numbers and related data should not be stored or shared in mobile or web applications. Any Requesting Entity that stores full Aadhaar numbers outside the vault, or fails to replace them with reference keys, is in breach of UIDAI’s security directions.

      Aadhaar Data Vault Implementation Options

      UIDAI permits three models for establishing an Aadhaar Data Vault:

      1. A vault built and managed directly by the authorised organisation.

      2. A shared vault operated by a global AUA/KUA that provides compliant vault services to its sub-entities.

      3. A cloud-based or on-premises vault provided by a technical service provider whose environment is hosted on a Government Community Cloud (GCC)–empanelled platform.

      Whatever the model, the organisation remains responsible for compliance and must ensure logical separation, key isolation, and complete auditability.

      Why Is Aadhaar Data Vault Important?

      For citizens, the Aadhaar Data Vault brings reassurance: their identity number is no longer floating through multiple databases but locked away behind layers of encryption and access control.
      For organisations, it brings order and accountability — one secure storehouse, one encryption boundary, one audit trail.
      And for the country, it ensures that the backbone of India’s digital identity system remains trustworthy and resilient.

      In essence, the Aadhaar Data Vault is more than just a technology requirement; it is India’s digital safety locker — a framework that protects personal identity with the precision and discipline that a system of this scale deserves.

      Conclusion

      In a country of over 1.3 billion people, efficient and secure identity verification is no small feat. The new Aadhaar app offers a solution that addresses both security and convenience, making it easier than ever for Indians to authenticate their identity. With its use of facial recognition, QR code authentication, and enhanced privacy controls, the app is set to redefine how identity verification is done in India. As it has moved from beta testing to full rollout, the new Aadhaar app promises to be a pillar of India’s digital identity infrastructure for years to come.

      UAN-activation-blog-image

      EPFO Boosts UAN Activation With Aadhaar Face Authentication

      In a significant step towards streamlining the experience for millions of Indian workers, the Employees’ Provident Fund Organisation (EPFO), under the Ministry of Labour and Employment, has launched a pioneering initiative to make the UAN (Universal Account Number) generation and activation process both simpler and more secure. By integrating Aadhaar Face Authentication Technology (FAT) through the UMANG Mobile App, EPFO aims to empower employees directly, eliminating the need for intermediaries and addressing long-standing challenges.

      Historically, the UAN system had been marred by issues such as incorrect or missing details, ranging from fathers’ names to mobile numbers, which often caused delays and confusion. Furthermore, the cumbersome process of UAN activation left many employees unable to access their EPFO services without additional intervention. The new Aadhaar FAT-based process marks a significant departure from this legacy. Not only does it promise to resolve these issues, but it also adds a layer of security through biometric verification, making it a truly digital solution for today’s tech-savvy workforce.

      Simplifying UAN Generation And Activation For Employees

      For employees, the process of obtaining and activating their Universal Account Number (UAN) has traditionally been cumbersome. Historically, UANs were generated by employers, who submitted employee details to EPFO. However, issues such as incorrect or missing information, like the father’s name, mobile numbers, and birth dates, were common, often causing delays in accessing EPFO services or submitting claims. In many cases, employees never even received their UAN or had trouble with activation due to mismatched or missing contact details.

      In response, EPFO has introduced a transformative solution that directly empowers employees to generate and activate their UAN through the UMANG Mobile App, using Aadhaar Face Authentication Technology (FAT). This new process resolves many of the previous challenges and streamlines UAN management, giving employees a fully digital, hassle-free experience.

      Key Benefits Of The Aadhaar Face Authentication-Based UAN Process

      The adoption of Aadhaar Face Authentication offers several advantages for employees:

      • 100% Aadhaar Validation: The UAN generation process ensures complete validation of employee details through biometric face recognition, guaranteeing that the information is accurate and securely linked to the individual’s Aadhaar profile.

      • Pre-Populated Employee Data: The system pulls all relevant employee data directly from the Aadhaar database, reducing the possibility of human error and eliminating the need for manual entry.

      • Instant UAN Activation: Once the UAN is generated through the process, it is automatically activated in the EPFO Member Portal. This immediate activation means employees can start using EPFO services right away.

      • No Employer Dependence: Employees no longer have to wait for employers to generate or activate their UAN. Instead, they can complete the process themselves and download their e-UAN card PDF directly from the app, cutting out unnecessary delays.

      • Unlocks EPFO Services: Upon successful activation, employees can immediately access a range of EPFO services, including passbook viewing, KYC updates, claim submissions, and more.

      Step-by-Step Guide For Employees To Generate And Activate UAN

      The process for employees to generate and activate their UAN using Aadhaar Face Authentication is straightforward. Follow these simple steps:

      1. Download the UMANG App: Start by downloading the UMANG App from the Play Store and installing it on your phone.
      2. Install AadhaarFaceRD App: Install the AadhaarFaceRD App, which is required for face authentication during the UAN generation process.
      3. Open the UMANG App: Launch the UMANG App and navigate to the “UAN Allotment and Activation” section under UAN services, choosing Face Auth.
      4. Enter Aadhaar and Mobile Details: Provide your Aadhaar number and the mobile number linked to your Aadhaar account. An OTP will be sent to this mobile number for validation.
      5. Complete Face Authentication: After verifying the OTP, the app will prompt you to take a live photo. Ensure the image is captured correctly—the green outline will indicate that the photo has been successfully taken.
      6. Receive UAN and Download e-UAN Card: Once the face authentication is successful, your UAN will be generated and sent to your mobile via SMS. You can then download your e-UAN card PDF from the UMANG App or the EPFO Member Portal. Your UAN will be auto-activated on the Member Portal, eliminating the need for additional steps.

      Enhanced Security Through Biometric Authentication

      One of the standout features of the new UAN generation and activation process is the incorporation of biometric authentication. Unlike traditional methods that rely on demographic information or OTP-based verification, Aadhaar Face Authentication ensures a higher level of security, making it nearly impossible for fraud or mistakes to slip through the cracks.

      Biometric authentication, specifically through face recognition, offers a foolproof way of verifying an individual’s identity right from the point of entry into the EPFO system. This level of accuracy not only strengthens security but also provides an added layer of convenience for both employees and employers.

      Why Face Authentication Is More Secure Than Traditional Methods

      Traditional methods of verifying identity, such as demographic verification or OTP-based authentication, are prone to errors. For example, users might mistype their name or birthdate, or face delays in receiving OTPs, leading to frustration and unnecessary steps in the process.

      With Face Authentication, the system directly matches the employee’s live photo against the Aadhaar database, ensuring that the right person is linked to the correct UAN. This method is much more secure because it uses unique biometric identifiers that cannot be replicated, ensuring that only the rightful individual can generate and activate their UAN. Additionally, the use of Aadhaar-linked mobile numbers adds another layer of verification, ensuring the data is consistent and tamper-proof.

      Encouraging Employers To Adopt The New UAN Generation Process

      While the new Aadhaar Face Authentication-based UAN generation system is designed to be employee-centric, employers also play a crucial role in ensuring its successful adoption. For many employees, particularly first-time jobholders, the process of generating and activating their UAN may seem unfamiliar or daunting. Here, employers can make a significant difference by encouraging and guiding their employees to use the new system.

      Employers should consider promoting this direct method of UAN generation, helping employees understand the steps and benefits. By guiding employees through the process, employers can ensure that UANs are generated accurately and on time, eliminating the need for follow-up corrections. This proactive approach can significantly reduce the administrative burden on employers and speed up the onboarding process for new employees.

      Additionally, employers should make it a point to educate their workforce about the advantages of self-service features that are now available through the EPFO Member Portal and the UMANG App. This can help employees take full advantage of EPFO services like passbook viewing, KYC updates, and claim submissions, streamlining their experience with EPFO.

      EPFO’s Collaboration With My Bharat For Digital Life Certificates

      In addition to the UAN generation process, EPFO is also expanding its digital services for pensioners. Through a collaboration with My Bharat, EPFO plans to promote the digital life certificate system known as Jeevan Pramaan, which will also leverage Face Authentication Technology.

      This initiative aims to make life certificates available at the doorstep of pensioners, enabling them to authenticate their identity using biometric data, without the need for visiting EPFO offices. By extending the reach of digital services in this way, EPFO is ensuring that even pensioners who may face difficulties accessing physical offices can still benefit from timely and secure services.

      The integration of Aadhaar Face Authentication into these services will provide an additional layer of security, ensuring that pensioners’ identities are verified accurately and promptly. This collaboration underscores EPFO’s commitment to improving accessibility and security for all members, regardless of their location or technical proficiency.

      EPFO Simplifies Cash Withdrawals

      Removal Of Cheque Leaf And Bank Passbook Upload Requirements

      In this initiative aimed at reducing administrative bottlenecks, EPFO has also decided to completely remove the requirement for uploading images of cheque leaves or attested bank passbooks when filing online claims. For many EPF members, this step has been a source of delays and frustration due to the potential for poor-quality uploads, errors in document formatting, or even simple misunderstandings about what was required.

      Historically, EPFO required these documents to verify the bank account details of members when they submitted claims. However, following the successful pilot of relaxing this requirement for KYC-updated members in May 2024, the policy has now been extended to all EPF members. This change is crucial as it eliminates one of the major reasons for claim rejections — poor-quality or unreadable uploads — thereby speeding up the process and reducing the volume of grievances related to documentation errors.

      The UAN system, which links an employee’s bank account with their EPF account, already verifies the bank account holder’s name and account number at the time of account seeding. As a result, the need for additional documentation such as cheque leaf images or passbook attestation is now redundant.

      By removing this additional step, EPFO aims to benefit an estimated 6 crore members, enabling faster, hassle-free claim settlements. With the elimination of this requirement, EPFO members will no longer face unnecessary delays in accessing their funds. This is particularly crucial for employees looking to withdraw or transfer their EPF balances in times of need, making the entire claims process more efficient and user-friendly.

      Removal Of Employer Approval For Bank Account Seeding

      EPFO has also introduced a key simplification to the process of seeding bank account details with the Universal Account Number (UAN), eliminating the need for employer approval after bank verification. This reform addresses one of the most time-consuming steps in the process of ensuring that an employee’s PF withdrawals are credited to their bank account.

      Previously, after an employee submitted a request to seed their bank account with UAN, the employer was required to approve the verification, which added a layer of delay. On average, the bank verification took around 3 days, but the employer approval could take as long as 13 days, resulting in significant delays for members who were waiting for their PF balances to be credited to their accounts. This slow approval process created unnecessary backlogs and frustration for employees, especially for those who needed quick access to their funds.

      To streamline this process, EPFO has now removed the employer approval step, making the seeding process faster and more efficient. This change will immediately benefit the 14.95 lakh members whose bank account verification requests were previously pending due to delays in employer approvals. With this reform, these members will now experience a much quicker resolution of their seeding requests.

      In addition, the new system enables employees to update or change their bank account details linked to their UAN without needing employer intervention. The update process will be facilitated through Aadhaar OTP authentication, ensuring that the employee’s identity is securely verified. This makes the entire process more flexible, reducing dependency on employers and providing more control to the members over their account details.

      EPFO Expands Partnerships With Banks

      In another key development, EPFO has expanded its network of empanelled banks to 32, including 15 new public and private sector banks. This move enhances transaction efficiency, ensuring quicker and more seamless processing of EPF contributions and claims.

      Previously, employers were limited to a smaller pool of banks when remitting EPF contributions. With the inclusion of these 15 additional banks, EPFO is now providing employers with a wider range of options to choose from, improving flexibility and reducing administrative friction. The total annual collections managed through these banks amount to nearly Rs. 12,000 crore, allowing for smoother and more direct contributions to EPF accounts.

      Employees will no longer face delays in the bank account verification process when they seed their accounts with UAN, as these newly empanelled banks will now directly verify the bank details of employees. This ensures that members can access their EPF balances more quickly, without relying on third-party aggregators, which previously added delays to the process.

      This reform will also reduce the time taken for EPF dues to be processed, allowing for quicker investment and increasing the potential returns on members’ savings. Previously, dues remitted through non-empanelled banks often took T+2 days for processing, whereas transactions with empanelled banks are now processed on a T+1 day basis. This improvement not only speeds up the process but also benefits EPFO by lowering operational costs related to name validation and reducing dependency on intermediary channels.

      For employers, the expanded network provides greater convenience when dealing with EPF payments. The ability to interact directly with a broader set of banks to resolve payment issues or grievances will lead to a more efficient and transparent process.

      Digital Threat Report 2024

      Digital Threat Report 2024 For The BFSI Sector: Key Highlights

      Introduction To The Digital Threat Report 2024

      The financial sector in India is changing fast. With digital payments, embedded finance, and cloud-based systems becoming the norm, banks and financial institutions are moving quickly to adopt new technologies. But that progress comes with risk.

      The Digital Threat Report 2024, produced jointly by the Indian Computer Emergency Response Team (CERT-In), Cyber Security Incident Response Teams (CSIRT-Fin), and SISA, clearly outlines the scale of those risks. It offers a detailed look at how cybercriminals are adapting their tactics, the vulnerabilities most commonly exploited, and where organisations continue to fall short, often despite significant investment in cybersecurity.

      The Digital Threat Report 2024 was launched by Secretary, Department of Financial Services, Ministry of Finance, Shri M Nagaraju and Secretary, Ministry of Electronics and Information Technology, Shri S Krishnan, along with the Director General, Computer Emergency Response Team (CERT-In), Dr Sanjay Bahl and the Founder and CEO, SISA, Dharshan Shanthamurthy.

      This first-of-its-kind report arrives with some striking numbers. The average cost of a data breach globally in 2024 has hit $4.88 million, with the figure in India at $2.18 million, up 10% from last year. In just the first six months of the year, phishing attacks in India alone rose by 175%.

      The report also makes clear that the most serious risks no longer come from brute-force attacks. Instead, cybercriminals are finding their way into supply chains, cloud misconfigurations, weak API security, and, in some cases, deepfake-based impersonations of senior staff. Identity theft and session hijacking have become more precise and convincing.

      Understanding The Urgency For Cybersecurity In The BFSI Sector

      Cyber threats in the BFSI sector are no longer theoretical or edge-case scenarios. They are real, frequent, and often quietly destructive. The Digital Threat Report 2024 opens with a stark reminder—this is not a future problem. It’s already happening.

      Banks, insurers, payment platforms, and fintech companies are under continuous pressure to deliver seamless digital experiences. That shift has brought significant operational gains, but it has also widened the attack surface dramatically. Every API call, every third-party plugin, every cloud-hosted data lake has become a potential point of entry.

      Crucially, these incidents are not the result of wildly sophisticated zero-day exploits. In many cases, they stem from basic, preventable lapses. Misconfigured cloud storage, hardcoded credentials, poor session management, and lax controls around dormant accounts continue to give attackers an easy way in. The use of MFA, often seen as a silver bullet, is being actively circumvented through session hijacking, deepfake-enabled impersonation, and brute-force attacks on push notifications.

      The sector’s complexity adds another layer of risk. A payment gateway depends on a network of vendors, infrastructure partners, and service APIs. A breach at any point in that chain can ripple outwards. The Digital Threat Report illustrates this with case studies where supply chain compromises and insider manipulation went undetected for months, in some instances resulting in reputational damage and silent financial loss.

      There’s also the issue of visibility. Many institutions are running dozens of cybersecurity tools, yet still struggle to see what’s happening in real time. According to the report, the average organisation globally now uses between 64 and 76 security products, but breaches remain common. Tools, without coordination and clarity, aren’t enough.

      Perhaps the most telling insight in the report is this: some of the hardest-hit institutions were considered mature from a compliance standpoint. They had policies, frameworks, even certifications—but they lacked operational readiness. Threats moved faster than internal processes could respond.

      In short, the problem is not a lack of effort—it’s a misalignment of effort. Security has often been treated as a technical function when in fact it cuts across governance, culture, technology, and accountability. What the Digital Threat Report calls for is not just better tools, but a sharper focus. Awareness that cyber resilience isn’t about blocking every attack. It’s about ensuring that when something does go wrong—and it will—the organisation can detect it quickly, contain it effectively, and recover without losing trust.

      Key Takeaways From The Threat Scenario

      1. Breaches Are Becoming More Expensive, And More Routine

      The average cost of a data breach globally in 2024 is now estimated at $4.88 million, while in India, it stands at $2.18 million—a 10% increase over the previous year. These figures reflect not only rising attacker sophistication but also systemic delays in detection, response, and recovery.

      The report notes that while many institutions have invested in advanced tooling, a lack of integration, coordination, and clarity in response planning continues to compound post-breach damage.

      2. Phishing, BEC, And Identity Theft Have Grown Sharper And More Scalable

      • India experienced a 175% surge in phishing attacks in H1 2024 compared to the same period last year.
      • Phishing remains the initial infection vector in 25% of recorded incidents in the BFSI sector.
      • 54% of BEC (Business Email Compromise) cases investigated involved pretexting, a technique where attackers construct plausible backstories to deceive employees.
      • Generative AI is enabling attackers to craft grammatically flawless phishing emails, removing traditional red flags.
      • Deepfake-enhanced impersonations have enabled executive-level fraud, bypassing manual verification protocols.

      The report cites the growing availability of “deepfake-as-a-service” platforms and malicious LLMs such as WormGPT and FraudGPT, which are being used to automate social engineering, write malware, and impersonate decision-makers with startling realism.

      3. Credential Theft Remains A Central Strategy

      • Attackers are acquiring credentials through a combination of phishing, information-stealing malware, and dark web purchases.
      • Once acquired, credentials are being used to compromise SSO platforms, VPNs, SaaS applications, and email systems.
      • Many attacks bypass multi-factor authentication through session hijacking or exploiting broken object-level authorisation (BOLA) flaws in APIs.

      One critical observation from the report: SaaS platforms often include sensitive customer information in URLs, which, when paired with stolen session tokens, can lead to broad data exposure with minimal effort.

      4. Cloud Infrastructure Is Misconfigured And Actively Targeted

      Cloud misconfigurations are listed as a recurring point of failure:

      • Exposed storage buckets, default passwords, and poor IAM (Identity and Access Management) policies are frequently observed.
      • Threat actors are exploiting cloud tokens exposed in web source code, targeting AWS, Azure, and GCP environments.
      • The average time to exploit a known cloud vulnerability post-disclosure is less than eight days, in some cases just hours.

      The report features multiple cases, including one where a fintech’s XSS vulnerability in a rich text editor allowed the injection of webshells, ultimately giving attackers access to cloud-stored client data via Amazon S3 buckets.

      5. API Weaknesses Are Enabling Payment Fraud

      The BFSI sector’s rapid API adoption has created efficiency, but also exposure.

      • Hardcoded API keys, reused credentials across environments, and predictable authorisation patterns are key issues.
      • One documented case saw attackers conduct a replay attack, where they successfully mimicked legitimate bank transfer requests through APIs, executing unauthorised payments while leaving wallet balances untouched.
      • Cross-Origin Resource Sharing (CORS) misconfigurations were also cited as enabling unauthorised access from untrusted domains.

      6. Supply Chain Attacks Are Multiplying

      The MOVEit and GoAnywhere breaches are referenced in the report to illustrate the rising threat posed by third-party software providers:

      • CL0P ransomware group targeted these platforms, impacting thousands of organisations globally.
      • Open-source libraries like XZ Utils were compromised, with attackers introducing a backdoor affecting multiple Linux distributions.
      • Malicious libraries were uploaded to repositories such as PyPI and GitHub, disguised as legitimate tools to gain developer trust.

      These attacks allowed adversaries to introduce vulnerabilities into production systems during routine updates, without direct access to the target institution.

      7. Vulnerability Exploitation Has Become Time-Critical

      • The average time from vulnerability disclosure to exploitation has dropped to under 8 days, with some exploits observed within a few hours of public release.
      • The report notes a 180% increase in incidents involving known vulnerabilities, particularly those affecting internet-facing applications and services.

      8. Attacks Are Now Systemic, Interlinked, And Often Undetected

      Modern cyberattacks no longer rely on a single point of failure. They are orchestrated across:

      • Cloud misconfigurations (e.g., S3 exposure),
      • Insider manipulation (e.g., of dormant accounts and card systems),
      • APIs with BOLA flaws, and
      • Phishing via AI-generated content.

      Each vector reinforces the next. In several cases, the attackers moved laterally from one subsystem to another, remaining undetected for extended periods, at times over two years, as in the insider threat case cited in the report.

      The Rise Of Social Engineering And Credential Theft

      Social engineering, once the domain of crude phishing emails and low-effort impersonations, has become one of the most sophisticated and effective cyberattack strategies used against the BFSI sector. According to the report, its impact is now amplified by automation, AI-generated content, and deepfake technologies, turning what was once a manual con into a scalable, almost industrialised method of breach.

      Social Engineering Is Now Personalised And Scalable

      The report identifies Business Email Compromise (BEC) and phishing as the most persistent forms of social engineering in financial services:

      • 54% of BEC incidents analysed involved some form of pretexting—that is, attackers creating plausible narratives to coax employees into taking action.
      • These attacks are often backed by data scraped from social media, public records, or even prior breaches, allowing adversaries to mimic tone, internal language, and relationship dynamics.

      The role of AI and Large Language Models (LLMs) is critical here. Attackers are now generating context-aware phishing messages that are grammatically correct, free of typographical cues, and virtually indistinguishable from legitimate internal communication.

      Moreover, AI-generated phishing is no longer limited to email. The report cites a worrying rise in the use of NLP-driven chatbots deployed via SMS, social media, and browser-based applications. These chatbots simulate real customer service agents and extract information in real time, without the need for malware or code injection.

      Deepfakes Have Moved From Novelty To Threat

      The convergence of social engineering with deepfake technology represents a substantial risk for the BFSI sector. The report details cases in which:

      • Synthetic audio and video were used to impersonate executives, authorise fund transfers, or approve system access.
      • “Deepfake-as-a-service” platforms made such attacks more accessible, reducing the technical barrier for cybercriminals.
      • MFA protections were bypassed not through code, but by convincing a human to approve a fraudulent request, based on a realistic video or voice prompt.

      Credential Theft: Still Central, But Smarter

      Credential theft continues to be a key enabler of more complex attacks. The report outlines three primary sources:

      1. Phishing, enhanced by AI and social engineering
      2. Information-stealing malware, often distributed via seemingly benign documents
      3. Dark web marketplaces, where stolen credentials are sold or traded

      Once obtained, these credentials are used to access:

      • Single Sign-On (SSO) platforms
      • VPNs
      • Email accounts
      • SaaS applications
      • Internal admin dashboards

      A recurring issue flagged in the report is the lack of session control and token invalidation. Many systems allow sessions to persist even after logout or inactivity, making them vulnerable to token theft and reuse.

      The report also details how SaaS applications often include customer-specific information in URLs, which, when paired with valid session cookies, gives attackers unfettered access to highly sensitive data, without triggering any alerts.

      Multi-Factor Authentication Is Being Circumvented

      While MFA adoption has grown, attackers have adapted accordingly. Common techniques now include:

      • Session hijacking: Stealing cookies or tokens to bypass the need for real-time authentication
      • Push notification fatigue: Bombarding users with repeated MFA prompts until they approve one out of frustration
      • Deepfake impersonation: Tricking users into handing over OTPs or approvals based on fake authority figures
      • Broken Object-Level Authorisation (BOLA): Exploiting flaws in how APIs validate user roles, often enabling bypasses of OTP flows entirely

      In one documented case, attackers used BOLA to access an OTP-protected endpoint on a payments platform, rendering the OTP process effectively meaningless.

      Tactics Are Evolving Faster Than Controls

      The report makes it clear: defensive strategies based on known tactics are no longer sufficient. The line between technical breach and psychological manipulation is now blurred. Attacks increasingly combine:

      • Technical vulnerabilities (e.g., cloud misconfigurations),
      • Behavioural exploitation (e.g., urgency emails from fake CEOs), and
      • Credential reuse or session replay techniques

      The implication for financial institutions is twofold: first, they must monitor who is accessing systems just as closely as what is being accessed. Second, they must anticipate that some attacks will look entirely legitimate at the surface level.

      AI As An Enabler And Exploiter

      Artificial Intelligence has become a tool of contradiction in cybersecurity—empowering defenders while simultaneously equipping attackers with speed, precision, and scale previously out of reach. What emerges in the Digital Threat Report 2024 is not just concern about AI’s misuse, but clear evidence of how it’s already being exploited in live incidents—some targeting high-trust systems within India’s BFSI sector.

      For banks, insurers, fintechs and their customers, this dual use of AI means two things: the line between genuine and malicious interaction is fading, and the time window to detect deception is narrowing.

      AI Is Being Used To Bypass Traditional Security Layers—Not Just Humans

      While much attention has been paid to AI-generated phishing emails, the report highlights a more technical and immediate threat: AI-generated code that exploits cloud, API, and application vulnerabilities in real-time.

      • The rise of LLM-assisted vulnerability discovery has allowed attackers to scan large codebases and uncover exploitable endpoints faster than ever before.
      • Tools such as FraudGPT and WormGPT are now trained specifically on software documentation and vulnerability databases like CVE and OWASP, helping attackers generate tailor-made payloads against exposed infrastructure.
      • These models are even capable of modifying exploit scripts on the fly based on target environment responses, replicating what once took hours of manual testing.

      For customers, this means that attacks now require less reconnaissance and less trial-and-error. A small oversight—an outdated web application firewall, or a misconfigured API—can now be exploited at scale using a few lines of automated LLM-generated logic.

      Threat Actors Are Training AI On Organisational Structures

      One of the more subtle, but significant developments outlined in the report is that attackers are increasingly feeding AI systems with organisational metadata to model trust relationships and simulate internal authority.

      • Public data from LinkedIn, Glassdoor, company websites, and press releases is being used to construct synthetic internal maps of organisations.
      • These are then used to inform phishing campaigns, fake escalations, or impersonation attempts that mirror actual chains of command.
      • In one reported incident, attackers impersonated an AVP in a lending institution using accurate job history and internal jargon gathered from social data and insider leaks. The deception wasn’t flagged for three days.

      Model Poisoning And AI-Driven Surveillance Are Underestimated Risks

      The report flags the emerging threat of AI model poisoning, particularly in BFSI environments where machine learning is increasingly used to detect fraud or assess creditworthiness.

      • Adversaries are actively testing the limits of feedback loops in ML systems—injecting false behavioural signals to train fraud detection models into underestimating real risk.
      • In open feedback environments (e.g., customer sentiment models, behavioural risk engines), a well-orchestrated campaign could allow malicious inputs to bias the model toward false negatives.
      • The report draws attention to this in the context of AI-based onboarding systems and alternative credit scoring platforms, where model trust is silently eroded over time.

      For customers, this means decisions about loan approval, account flags, or fraud alerts could be quietly manipulated, without either side being immediately aware.

      Synthetic Identity Generation Is Being Used To Open Fraudulent Accounts

      The report draws attention to a growing phenomenon: synthetic identity fraud powered by AI tools that assemble highly plausible—but entirely fictitious—digital identities.

      • These identities are built using publicly available datasets (e.g. Aadhaar data leaks, voter records, dark web dumps) and filled out with fabricated personal histories, fake biometric data, and AI-generated photographs.
      • Using these, attackers are able to pass eKYC checks, generate credit activity, and even obtain legitimate documents from secondary authorities before disappearing entirely.
      • These accounts are then used for laundering money, accessing promotional credit products, or acting as mule accounts in broader fraud schemes.

      Customers are often unaware that their compromised details are being used as “fragments” in synthetic identity creation, especially in rural or semi-urban segments where digital trail verification is less stringent.

      AI Is Accelerating Financial Infrastructure Mapping For Targeted Breaches

      Finally, the report documents how attackers are deploying AI to build real-time maps of institutional digital infrastructure—essentially creating a virtual blueprint of how a bank or insurer’s tech stack is laid out.

      • By scanning headers, DNS data, TLS certificates, public code repositories, and employee tech blogs, threat actors can build detailed models of what software is deployed where, and what its likely vulnerabilities are.
      • These AI-driven scans are run continuously, with results compared over time to detect changes in infrastructure posture, opening the door for just-in-time attacks after patch rollbacks, migrations, or product launches.

      This kind of digital surveillance, automated and persistent, means that even minor updates can attract immediate attacker attention, especially in institutions that fail to update WAF rules or reconfigure access controls after change deployments.

      Takeaway For Institutions And Customers Alike

      AI is no longer a theoretical disruptor in cybersecurity. It is already being weaponised across the attack lifecycle: discovery, deception, exploitation, persistence, and evasion.

      For institutions, this means re-evaluating what “real-time defence” actually looks like. For customers, it means being aware that not all fraud starts with negligence—some now begin with a perfect replica of your digital footprint, constructed by systems designed to deceive.

      Supply Chain Attacks And Third-Party Risks

      For years, cybersecurity strategies in BFSI have focused on perimeter control—keeping external threats at bay. But as financial institutions adopt cloud-native tools, outsourced operations, embedded finance APIs, and open banking frameworks, the perimeter has shifted. It now extends across a vast, interconnected network of vendors, processors, code libraries, and software dependencies.

      According to the report, this extended chain of trust has become one of the most actively exploited attack vectors—not because of its visibility, but precisely because of its invisibility.

      Trusted Software Is Now A Vector For Silent Breach

      The report flags multiple high-profile examples of compromised third-party tools resulting in widespread exposure:

      • The MOVEit Transfer breach, orchestrated by the CL0P ransomware group, affected several Indian BFSI entities indirectly via vendors that relied on the vulnerable file transfer utility.
      • Similarly, GoAnywhere MFT, another widely deployed managed file transfer solution, was exploited in early 2024 to steal sensitive records from downstream BFSI service providers.
      • In both cases, the exploit chain did not originate inside the financial institutions themselves. Instead, it passed through trusted service providers handling data movement or regulatory reporting.

      Open Source Is Ubiquitous, But Rarely Audited

      The report issues a pointed warning about open-source software in financial applications:

      • Code libraries like XZ Utils, compromised in early 2024 via a backdoor planted in a widely used Linux compression package, serve as a reminder that even core infrastructure is not immune to manipulation.
      • Developers working within BFSI projects often pull libraries from public repositories (e.g., GitHub, PyPI) without verifying integrity or digital signatures.
      • The XZ attack was particularly dangerous because the backdoor was introduced by a trusted contributor over the course of multiple commits across two years, highlighting the patience and planning behind supply chain operations.

      This creates a dual risk: institutions unknowingly deploy tainted code into production systems, and attackers exploit that code only after it’s deeply embedded in the transaction pipeline.

      API Aggregators And Embedded Finance Platforms Are Emerging Risks

      India’s fintech ecosystem is increasingly reliant on API aggregators, account aggregators, and KYC processors—many of which have direct access to user data, payment tokens, or transaction approval mechanisms.

      The report identifies risks stemming from:

      • Poorly secured API gateways, where misconfigured authentication policies allow unauthorised access to sensitive data or functionality.
      • Inconsistent patching policies across vendors are leaving outdated components in production environments.
      • Insufficient audit trails make it difficult to attribute unusual behaviour to a specific vendor action.

      In one case study, a third-party identity verification platform, integrated via API with a digital NBFC, was exploited using a token replay technique that allowed attackers to submit stale authentication tokens and complete KYC checks under false identities.

      Vendor Risk Management Is Often Superficial

      While most BFSI organisations have vendor onboarding and audit frameworks, the report points to gaps in enforcement, frequency, and scope:

      • Security questionnaires are often generic and self-attested, with little verification.
      • Annual audits are insufficient in fast-evolving attack environments, especially when codebases and access controls change weekly.
      • Many firms lack visibility into fourth-party dependencies—vendors of vendors—who may hold system-level access or process sensitive customer information.

      The challenge, as the report outlines, is not merely identifying risk, but quantifying it and aligning it to real business impact.

      Consequences For Customers: Silent Exposure

      From a customer’s standpoint, these breaches are largely invisible until it’s too late. Sensitive data may be accessed, accounts manipulated, or transactions interfered with, without any breach occurring within the customer’s bank itself.

      This decoupling of compromise from immediate visibility makes response slower and trust erosion harder to contain. Moreover, customers have no visibility into which third-party tools their financial service provider uses, or how rigorously they’re monitored.

      Recommendations Emphasised In The Report

      The Digital Threat Report offers a few key directives for BFSI firms:

      • Implement Software Bill of Materials (SBOM) for all production dependencies
      • Establish continuous vendor monitoring, not just point-in-time audits
      • Require code integrity checks and digital signing for third-party libraries
      • Ensure zero-trust policies extend to vendors and API partners
      • Classify third-party services based on data access and enforce differentiated risk controls

      Sectoral Defence – Observations Across Layers

      Through a series of simulated attacks, incident response reviews, and forensic audits, the report reveals how security controls are implemented in reality, not how they are written in policy.

      Application Security

      Despite sector-wide adoption of microservices and API-first architecture, application-layer security remains patchy. The report highlights that authorisation logic is often enforced at the user interface level but inconsistently applied at the API layer, creating exploitable gaps in back-end enforcement. Several banking and lending applications exposed sensitive data such as PAN numbers, contact information, or KYC metadata through unsecured endpoints.

      In many instances, encryption was either absent or poorly implemented. Sensitive user inputs—particularly those related to verification steps—were not consistently masked in transit. The most common oversight was the exposure of internal API keys or session tokens in front-end code, which allowed attackers to replay requests or modify session variables during testing.

      Identity And Access Control

      Control over digital identities, especially internal roles and service accounts, continues to be a weak link. The report finds repeated use of over-permissioned roles, including admin-level access granted to test accounts and expired vendors. In several simulated intrusions, red teams were able to gain persistent access via dormant accounts that had not been deactivated after a contractor’s exit.

      Session management policies, while defined in internal documentation, were rarely enforced rigorously. Attackers exploited long-lived tokens, reused credentials between UAT and production environments, and, in some cases, leveraged a lack of session invalidation after logout to persist across application layers. Multi-factor authentication, though present on public-facing platforms, was notably absent from internal admin portals and dashboards, exposing a major surface of attack.

      Cloud And DevSecOps Exposure

      The report is especially critical of cloud deployment hygiene. While most BFSI firms had moved to hybrid or multi-cloud infrastructure, many had failed to configure storage and compute permissions correctly. Common findings included publicly accessible S3 buckets, unencrypted backups, and secrets hardcoded into deployment scripts.

      DevOps practices often lag behind the security expectations placed on live infrastructure. CI/CD pipelines, which should act as security gatekeepers, were often configured without runtime testing for vulnerabilities. More concerningly, most institutions had no automated enforcement of security policy at the code commit level, leaving misconfigured infrastructure-as-code (IaC) files to propagate into production.

      Network Segmentation And Monitoring

      In terms of network architecture, the report notes a reliance on traditional perimeter security without adequate internal segmentation. In the event of a breach, attackers were often able to move laterally across environments with minimal resistance. Logs, where available, were typically fragmented between identity systems, cloud platforms, and network firewalls, making effective correlation and detection difficult.

      More worryingly, in many real-world breach investigations, alerts were raised by SIEM or IDS systems but not acted upon, largely due to alert fatigue, unclear ownership, or lack of training among operational teams.

      Governance And Operational Response

      Perhaps the most concerning set of findings relates to governance. Incident response playbooks, where they existed, were often out of date, static, and not tailored to digital operations. Roles and escalation paths were unclear, and in several engagements, it was found that security operations centres (SOCs) escalated alerts to business teams with no defined protocol on how to respond.

      Furthermore, third-party systems were frequently onboarded without structured risk reviews or technical integration audits. KYC vendors, payment aggregators, or CRM providers were often trusted by default, even when embedded deep within transaction workflows. The absence of real-time risk scoring or behavioural monitoring meant that suspicious activity through third-party integrations went unnoticed.

      Regulatory Directions And Gaps

      In recent years, India’s regulatory landscape has undergone a profound shift. Where compliance was once treated as a periodic obligation—an annual exercise in box-ticking—it has now evolved into a core operational function within financial services. The Digital Threat Report 2024 recognises this transformation, but also highlights the growing complexity that institutions must navigate as regulators, jurisdictions, and international frameworks overlap in unpredictable ways.

      A Dense Thicket Of Regulatory Mandates

      The regulatory ecosystem in India is described in the report as “rapidly evolving”—a polite way of saying labyrinthine. Financial entities today must adhere to a range of directives, including:

      • CERT-In’s six-hour breach reporting mandate, which compels institutions to disclose incidents swiftly, sometimes before investigations have even stabilised.
      • RBI’s Master Directions on Digital Payment Security Controls (DPSC) and Outsourcing of IT Services, placing stringent controls on authentication, data encryption, and vendor oversight.
      • The Cyber Security Framework (CSF) for banks establishes baseline security standards but requires individual interpretation.
      • SEBI’s Cybersecurity and Cyber Resilience Framework (CSCRF), targeted at stock exchanges and depositories.
      • IRDAI’s Information and Cybersecurity Guidelines, built specifically for insurers.
      • The Digital Personal Data Protection (DPDP) Act, 2023, adds statutory backing to consent, storage limitation, and purpose limitation principles.
      • PCI DSS 4.0, GDPR, and CCPA for globally operating BFSI firms.

      Each framework represents a good-faith effort to modernise cybersecurity in its domain. But taken together, they form a fractured compliance mosaic, particularly burdensome for fintechs and conglomerates operating across sectors and geographies.

      Compliance Fatigue: The Cost Of Fragmentation

      Institutions face regulatory duplication, contradictory obligations, and significant operational drag in managing audits, controls, and documentation. The lack of a unified cybersecurity framework leads to redundant risk assessments, overlapping breach reports, and inconsistent technical standards across lines of business.

      In cross-border payment systems, where transaction speed and precision are non-negotiable, these inefficiencies have real implications. The inconsistencies slow down decision-making, complicate threat response, and increase the cost of staying compliant without necessarily reducing risk.

      Compliance-As-Innovation

      What’s more encouraging, however, is the emergence of a design-forward approach to compliance. The report spotlights financial organisations that are embedding compliance protocols at the product development stage, rather than retrofitting them after launch.

      This includes the use of:

      • Data anonymisation and synthetic datasets to train fraud models without compromising real customer data.
      • Privacy-by-design principles, where customer consent, data minimisation, and access restrictions are built into application architecture.
      • Security-by-default configurations—especially for API endpoints, transaction logging, and cloud storage platforms.

      Such moves are not only cost-effective but also position these institutions for faster scaling, fewer audit frictions, and improved stakeholder trust.

      The Push For Harmonisation

      Despite the regulatory sprawl, the report observes growing consensus across regulators to pursue harmonised standards. RBI, SEBI, and IRDAI are increasingly aligned in their understanding of sectoral risks, and organisations such as CERT-In and CSIRT-Fin are now acting as connective tissue, providing not just guidance but strategic coordination across response frameworks, threat intelligence dissemination, and testing protocols.

      The momentum is clearly towards cohesive regulation, not just to reduce compliance fatigue, but to foster a uniform standard of resilience across India’s BFSI ecosystem.

      Regulatory Gaps That Demand Urgent Attention

      Yet, the report does not gloss over where gaps remain. These include:

      • Lack of universal standards across digital payment systems—wallets, UPI, QR codes, and embedded finance products still operate under inconsistent security norms.
      • Absence of formal response mandates like red-teaming or breach simulations, which are vital in testing real-world resilience.
      • No regulatory guidance on AI-generated threats, such as impersonation fraud via deepfakes or LLM-manipulated phishing tools.
      • Underpowered cyber leadership, with CISOs often lacking the organisational clout to enforce security policy independently from CIOs or CTOs.
      • No roadmap yet for post-quantum cryptography, despite warnings that public key infrastructure may not withstand future computational models.

      These aren’t merely procedural shortcomings. They represent strategic vulnerabilities in an environment where adversaries are increasingly faster and better funded than their targets.

      Actionable Recommendations

      The report outlines six concrete suggestions to bridge these gaps:

      1. Treat cybersecurity as a techno-commercial function—not an IT silo—with direct reporting to CEOs or Chief Risk Officers.
      2. Standardise digital payment security across form factors, ensuring that UPI, wallets, and cards are treated with parity.
      3. Accelerate preparation for quantum threats, including migration strategies and testing protocols.
      4. Incentivise certification programmes to create a skilled pool of payment security specialists.
      5. Mandate regular incident simulations to uncover hidden failure points before attackers do.
      6. Draft a Responsible AI framework for BFSI, focusing not only on fairness and accuracy but misuse and weaponisation risks​.

      Cybersecurity In 2025: What Lies Ahead?

      While the core threats are called out explicitly in the report, the full breadth of its findings—spanning observed breach patterns, adversary tactics, and forensic insights—adds texture and urgency to this outlook.

      1. Deepfake Identity Fraud Will Scale Executive Impersonation

      Voice cloning, synthetic avatars, and video forgeries are no longer fringe experiments. The report cites widespread adoption of deepfake technology for corporate impersonation, where attackers use hyperrealistic voice or video to impersonate a CFO or CEO in real-time, often during virtual calls or messaging threads. OTP phishing, fund diversion, and executive-level BEC scams are the most common payloads​.

      1. Supply Chain Attacks Will Target The Software Backbone

      Third-party integrations are a silent risk. The report illustrates how malicious libraries—often disguised as legitimate open-source components—can slip into core banking systems, digital apps, or APIs. These are particularly hard to detect because they arrive via trusted vendors or routine updates. Notably, cases like the MOVEit and GoAnywhere breaches are referenced to highlight the risks of managed file transfer services​.

      3. IoT Devices Will Become Prime Infiltration Points

      Financial systems are increasingly dependent on kiosks, smart safes, biometric devices, and surveillance hardware. Many of these are underpatched, poorly segmented, or operate on outdated firmware. Once breached, they become pivot points into sensitive systems or customer data environments​.

      4. Prompt Injection And Local LLM Exploits Will Rise Sharply

      With financial institutions exploring AI-native interfaces—from chatbots to document reviewers—the risk of prompt injection attacks is growing. Locally hosted LLMs (as opposed to cloud-based models) are particularly vulnerable to input manipulation that causes data leaks, policy bypass, or dangerous automated outputs​.

      5. Adversarial LLMs Will Democratise Sophisticated Cyber Offence

      WormGPT, FraudGPT, WolfGPT—these maliciously trained LLMs are enabling a new class of attackers to generate polymorphic malware, phishing templates, exploit kits, and social engineering scripts at scale. Crucially, these tools can mutate to evade detection and are already being sold on dark web forums​.

      6. Cryptocurrencies Will Remain Both Target And Tool

      The report details how attackers are shifting focus from exchanges to crypto wallets, smart contracts, and custodial platforms. These assets offer anonymity, immutability, and fast monetisation, making them ideal for laundering and extortion, particularly in ransomware or data-theft scenarios​.

      7. Quantum Computing Could Break Today’s Encryption

      Although quantum threats are still theoretical in 2024, the report flags them as urgent for financial systems reliant on RSA or ECC encryption. The lack of a national migration plan for post-quantum cryptography puts high-value data, like account credentials or transaction logs, at long-term risk​.

      8. Zero-Day Exploits And Patch Lag Will Widen Risk Windows

      A key statistic: the average time to exploit a disclosed vulnerability is now eight days. Many BFSI entities still operate without continuous scanning, automated patching, or VAPT cycles frequent enough to match the pace of exposure. Zero-day exploits remain a preferred point of entry​.

      9. API Abuse Will Bypass Perimeter Controls

      From mobile wallets to third-party payment apps, weak API authentication—hardcoded keys, predictable naming schemes, credential reuse—remains one of the most abused vulnerabilities. These weaknesses are especially dangerous because they are public-facing and linked directly to money movement​.

      10. Cloud Misconfigurations Will Continue To Leak Sensitive Data

      Cloud buckets left open, IAM roles overly permissive, or critical logs not ingested by SIEMs—these are not hypothetical flaws. The report outlines repeated examples of data breaches due to poor cloud hygiene. The rapid pace of cloud adoption is outstripping the pace of secure configuration in most firms​.

      11. Business Email Compromise (BEC) Will Become AI-Powered

      AI models can now write perfect emails in multiple languages and spoof tone and formatting. This makes phishing more convincing and harder to detect. The report notes that in over 54% of BEC cases, attackers used pretexting with stolen session data, OTP interception, or AI-generated content​.

      12. Multifactor Authentication Will Not Be Enough

      MFA, once considered the gold standard, is now regularly bypassed. Methods include session hijacking, push fatigue attacks, deepfake OTP theft, and vulnerabilities like BOLA (Broken Object Level Authentication). Many financial institutions are only now revisiting their MFA implementations in light of these methods​.

      13. Ransomware Will Shift To Data Extortion Models

      Rather than encrypting data and demanding decryption keys, newer ransomware groups are focusing on exfiltration and extortion, threatening to leak sensitive financial data unless payment is made. This tactic has proven more lucrative and harder to neutralise with backups alone​.

      14. Social Engineering Will Converge With Insider Threats

      The report also references external actors compromising employees via social engineering, bribery, or deception. In some incidents (including outside India), administrators were persuaded via cryptocurrency incentives to alter settings or disable controls. This marks a concerning convergence of human error and intentional sabotage​.

      From Vulnerable To Vigilant: Building Cyber Resilience That Lasts

      If the Digital Threat Report 2024 delivers one message with clarity, it’s this: today’s threats will not be stopped by yesterday’s defences. And yet, most financial institutions still rely on security measures built for an earlier time, when threats were linear, insider-driven, and human-scaled.

      The new cyber landscape is asymmetrical, faster than before, and often machine-led. Resilience, then, is no longer about plugging holes. It’s about building systems—across people, processes, and infrastructure—that can withstand pressure without collapse.

      Investing In People Who Understand The Stakes

      Cybersecurity training still exists in most institutions—but it’s often too rare, too broad, and too dull. The report makes a sharp point: staff don’t need longer e-learning videos. They need short, frequent, role-specific training that reflects the threats they are most likely to face.

      In today’s environment, that includes recognising deepfakes, spotting QR-code traps, and understanding how AI can spoof tone, identity, and legitimacy. This is especially important for executives and finance teams, who remain prime targets for BEC (Business Email Compromise) and authorisation fraud.

      Just as critically, the report calls out the governance gap. It’s not enough to have a CISO buried under the CIO. Cybersecurity must report into risk leadership or directly to the CEO, not because of hierarchy, but because that’s where real decisions get made.

      What to do:

      • Drop the once-a-year training model. Move to quarterly, threat-specific refreshers.
      • Equip executives with deepfake and AI-scam awareness, especially around authorisation flows.
      • Ensure cyber risk leadership sits at board level, not just IT or infrastructure.

      Fixing The Framework

      Good security frameworks often look solid on slides. But the moment a breach occurs, clarity disappears. Who responds first? Who decides if law enforcement is involved? What happens if customer data is affected? And how soon does reporting need to happen?

      According to the report, most institutions still don’t run simulation drills to answer these questions under stress. And in several major incidents reviewed, the response plan wasn’t followed, because no one had rehearsed it.

      It’s not just response plans that need work. Vulnerability management remains too slow. Patching cycles are still monthly, when most critical exploits go live in under eight days. In the age of adversarial AI, even a fortnight’s delay can be fatal.

      What to do:

      • Run regular breach simulation exercises, not just tabletop exercises.
      • Shorten patching cycles. For high-severity CVEs, aim for under a week, not a month.
      • Align cyber process ownership across functions—not just IT, but fraud, compliance, and legal.

      Smarter Technology: Tools That Predict, Not Just Detect

      The report doesn’t push for more technology. It argues for smarter, integrated technology tools that work together, flag anomalies in context, and allow for automation when response time is everything.

      In particular, it points to AI-based monitoring systems capable of identifying behavioural deviations in real time, autonomous patching, and identity-based access controls that remove blanket permissions and reduce lateral movement.

      It also warns against blind spots in mobile-first and cloud-first environments. Many firms still fail to monitor API traffic, still leave cloud storage buckets exposed, and still treat service-to-service traffic as trusted. That trust, the report says, is being weaponised.

      What to do:

      • Adopt Zero Trust Architecture, not just in theory but in traffic flows.
      • Monitor API and service-layer logs, not just endpoint devices.
      • Transition to adaptive access control—permissions that expire or adjust with behaviour, not just login state.
      • Bake security into DevOps pipelines. Automated checks at code commit and deployment can catch what manual review misses.

      Conclusion

      The Digital Threat Report 2024 leaves little room for complacency. From AI-driven fraud to deepfake impersonation, from supply chain intrusions to regulatory fragmentation, the risks are escalating in both speed and sophistication. But the message isn’t fatalistic—it’s instructive. Institutions that treat cybersecurity as an operational benchmark, not a compliance obligation, will be best positioned to withstand what’s coming. Resilience isn’t just a matter of controls; it’s a mindset, rooted in clarity, accountability, and constant rehearsal.

      KYC-spam-blog-image

      How Do KYC Frauds Happen? Tips To Prevent Getting Scammed

      Recent Cases Of KYC Frauds In India

      With India getting increasingly digital, KYC (Know Your Customer) scams have seen a significant uptick, with fraudsters increasingly targeting individuals through never-before-seen tactics. These scams not only damage your financial security but also put your identity at risk. In recent months, numerous cases have surfaced in which victims lost significant amounts of money due to these fraudulent activities.

      In one such recent case, a woman in Delhi lost ₹47 lakh after falling victim to a KYC scam via a WhatsApp call. The scammer posed as a bank official, convincing the woman to provide personal information under the guise of completing a mandatory KYC update. Unfortunately, these scams often go unnoticed until it’s too late.

      Another incident reported the tragic loss of a retired teacher’s life savings due to a similar cyber fraud. The fraudster impersonated a bank representative, claiming that the teacher’s account would be suspended unless immediate KYC verification was carried out. Similarly, a techie working with one of India’s leading Government organisations lost ₹13 lakh after updating his KYC for a bank through a fraudulent link. 

      How Do KYC Scams Happen?

      KYC (Know Your Customer) scams are frauds where scammers exploit the identity verification process to steal personal information or money. These scams have become increasingly sophisticated, leveraging technology and psychological tactics to deceive victims.​

      1. Phishing and Social Engineering

      Scammers often impersonate bank representatives or government officials, contacting individuals via phone, email, or SMS. They create a sense of urgency, claiming that the victim’s account will be suspended unless immediate KYC verification is completed. To resolve the issue, victims are asked to provide personal details or click on malicious links, leading to fake websites designed to harvest information. 

      2. Fake Websites and Clone Pages

      Fraudsters create fake websites that closely resemble official bank or financial institution pages. Unsuspecting individuals may land on these sites through deceptive links and are prompted to enter sensitive information. Once submitted, the data is collected by the scammers for malicious use. 

      3. Impersonation and Fake Documentation

      Scammers may use stolen or fabricated identification documents to create fake accounts. This type of KYC fraud is prevalent in digital platforms, where identity verification may not involve physical presence. The impersonation of official entities, such as the Telecom Regulatory Authority of India (TRAI), has also been reported, with fraudsters making fraudulent calls to citizens, threatening mobile number disconnection unless personal information is provided.

      4. AI-Driven Deepfake Scams

      With advancements in technology, scammers are now employing AI-driven deepfake techniques to mimic the voices and appearances of trusted individuals. This technology is used to create convincing fraudulent communications, making it harder for victims to distinguish between genuine and fake interactions. Nowadays, scammers are leveraging AI to execute sophisticated schemes, including deepfake technology and spoofing, leading to major financial losses. 

      5. Fake KYC Requests via Communication Platforms

      Scammers exploit communication platforms like WhatsApp to send fake KYC requests. They may pose as bank officials or government representatives, asking individuals to update their KYC details through links provided in the messages. These links usually ask you to download some malicious files, which can then be used by scammers to retrieve all your personal information.

      Tips To Prevent Getting Scammed By KYC Frauds

      1. Verify All Communication Through Official Channels

      Scammers often initiate contact by calling or messaging individuals pretending to be from a bank or government agency. It’s essential to verify the authenticity of these communications before sharing any personal information.

      • What you should do: If you receive an unsolicited message or phone call requesting your KYC details, always independently verify by contacting the institution directly using official contact details available on their website or from your official statements.
      • How to contact: Visit your bank’s website or use the contact number found on official documents to confirm if the communication was legitimate.

      2. Use Aadhaar-Based eKYC and Official Tools

      The Indian government has implemented several secure digital identity verification tools, such as Aadhaar eKYC and Digilocker, for secure document sharing and identity verification. These methods are safe and reliable ways to carry out KYC without exposing personal data to potential fraudsters.

      • What you should do: If you’re asked to update your KYC, opt for Aadhaar-based eKYC or use the Digilocker service to share documents. Always ensure that you’re using official government portals.

      3. Enable Two-Factor Authentication (2FA) Everywhere

      Two-factor authentication provides an additional layer of protection by requiring a second form of identity verification when logging into an account, such as a one-time password (OTP).

      • What you should do: Enable 2FA on all bank accounts and financial services to protect your accounts from being accessed by unauthorized parties. Most financial institutions support 2FA for login and transaction confirmation.

      4. Monitor Your Financial Accounts Regularly

      Keeping track of your financial transactions is one of the most effective ways to detect suspicious activity early.

      • What you should do: Set up real-time alerts for any transactions made on your accounts. Review your monthly statements and account activities for any discrepancies. If you notice unfamiliar transactions, report them immediately.

      5. Report Suspicious Activities and Communication Immediately

      If you receive any suspicious communication or believe you’ve been targeted by a scam, prompt action can help minimise potential damage. Reporting such activities to the relevant authorities ensures they can investigate and prevent future fraud.

      • What you should do: Use the National Cyber Crime Reporting Portal (https://cybercrime.gov.in/) or call the Cyber Crime Helpline (1930) to report any suspicious activities. 

      6. Be Cautious Of Phishing Links

      Phishing attacks often trick individuals into visiting fraudulent websites that mimic official bank portals. These websites attempt to steal personal data, including login credentials and KYC information.

      • What you should do: Never click on links from unsolicited emails or messages asking you to update your KYC. Always manually type the web address into your browser or use official mobile banking apps for updates.

      7. Use Secure Connections And Verified Websites

      Always ensure that you are using a secure internet connection when submitting personal or sensitive information. Look for the “https://” and a padlock symbol in your browser’s address bar to ensure you’re on a secure, encrypted website.

      • What you should do: Before entering personal data, double-check the URL and ensure it is the official site of the institution. Avoid entering any personal information on public Wi-Fi or unsecured networks.

      8. Educate Family And Friends On KYC Scams

      Many victims of KYC scams are unaware of how such frauds operate, especially vulnerable groups like elderly individuals. Spreading awareness among friends and family can reduce the risk of them falling victim to scams.

      • What you should do: Educate family members, particularly senior citizens, about the signs of fraudulent KYC scams. Encourage them to report any suspicious activity to their bank and authorities immediately.

      9. Install Antivirus Software And Keep Devices Updated

      Keeping your devices secure is fundamental to avoiding malware and phishing scams. Fraudsters use infected devices to steal personal data, so protecting your smartphone or computer is vital.

      • What you should do: Install reputable antivirus software on your devices and ensure they are updated regularly. Check for software updates for your operating system, as these often patch security vulnerabilities that scammers can exploit.

      10. Understand the Legal Steps for Reporting Fraud

      If you fall victim to KYC fraud or encounter suspicious activity, knowing the proper legal steps to take is essential. The Indian government has dedicated resources for reporting fraud, and quick action can help you recover losses and prevent further damage.

      • What you should do:
        • Report incidents through the Cyber Crime Reporting Portal or call the Cyber Crime Helpline (1930) for immediate assistance.
        • Use the Chakshu Facility on the Sanchar Saathi Portal to report fraudulent calls and messages related to telecom services.
        • File a complaint directly with your bank’s fraud department if your account has been compromised.

      Conclusion

      KYC scams are increasingly sophisticated, but you can protect your personal and financial information with the right precautions. Always verify the authenticity of unsolicited communications, use official channels for updating KYC, and enable two-factor authentication for added security. Regularly monitor your accounts for any suspicious activity, and report anything unusual promptly.

      Police Verification In Tamil Nadu

      The Role Of Police Verification In Ensuring Safety And Compliance In Tamil Nadu

      In Tamil Nadu, police verification is an important part in assessing individuals for various purposes, including employment, passport issuance, and rental agreements. This process is designed to ensure that individuals meet the necessary security standards set by authorities and provide safety assurance to employers, landlords, and the government.

      Police verification in Tamil Nadu is mandated by law for several key activities to prevent any fraudulent or criminal intentions that might compromise personal or public safety. The verification process involves checking the individual’s criminal record with the local police station to ensure they have no outstanding legal issues or past criminal activities that would disqualify them from certain rights or services.

      This is very important as a process, as it protects the community and reinforces the legal frameworks that promote a safe living environment. By verifying the background of its residents, Tamil Nadu maintains a high standard of safety and compliance, which is crucial for fostering trust and security within the society.

      How Is Police Verification Conducted In Tamil Nadu?

      The process of police verification in Tamil Nadu is a systematic procedure designed to ensure the authenticity of an individual’s background. Here’s how it typically unfolds:

      1. Application Submission: Individuals in need of police verification must start by submitting a completed application form. This form is usually provided by the entity requiring the verification, such as employers for job candidates or the Regional Passport Office for passport applicants. The form requires personal details, addresses for the past few years, and the purpose of the verification.

      2. Document Collection: Along with the application, individuals must submit various documents. These generally include proof of identity, proof of address, and potentially additional forms depending on the specific requirements, such as employment records or rental agreements.

      3. Police Station Visit: Once the application and documents are submitted, the local police station processes the request. The verification might require the individual to visit the police station or, in some cases, a police officer may visit the individual’s current and/or previous addresses to verify the details provided.

      4. Background Checks: The police conduct a thorough background check looking for any criminal records or ongoing cases that might be relevant. This includes checks against national criminal databases and interactions with other police departments if previous addresses are in different jurisdictions.

      5. Report Generation: After completing the checks, the police station prepares a report that outlines the findings of the verification process. If no adverse findings are noted, a clearance report is issued to the individual or directly to the requesting entity.

      6. Submission to Requesting Authority: The final verification report is submitted to the authority that requested the police verification. This could be an employer, passport office, or other governmental department.

      This procedure ensures that all individuals undergoing police verification are thoroughly checked and deemed suitable for the activities for which they are being considered, such as employment, passport issuance, or tenancy agreements.

      Significance Of Police Verification For Safety And Security

      Police verification plays a crucial role in maintaining safety and security within Tamil Nadu. This process ensures that individuals entering sensitive or significant roles are properly vetted. Here’s why police verification is extremely crucial:

      1. Enhancing Workplace Safety: By conducting police verification, employers can ensure that they hire individuals without a history of criminal activities. This is particularly important in sectors where employees have access to vulnerable populations, confidential information, or financial assets.

      2. Preventing Fraud and Criminal Activities: Police verification helps in identifying individuals with a history of involvement in criminal activities, thereby preventing potential frauds or other crimes that could harm the community or the workplace.

      3. Building Trust: For rental agreements, having a police-verified tenant assures landlords that the tenant has no legal impediments that might affect their tenancy. This builds a trust-based relationship between landlords and tenants.

      4. Ensuring Reliable Tenant and Employment Backgrounds: For both landlords and employers, police verification provides a reliable means of checking an individual’s past residence and employment history, confirming that the information provided is accurate and truthful.

      5. Compliance with Regulatory Requirements: In many cases, police verification is not merely an option but a regulatory requirement. For instance, positions that involve working with children, elderly, or sensitive data often legally require background checks to ensure the safety and integrity of these services.

      This process, while it may seem cumbersome, provides a layer of security that benefits the entire community by ensuring that individuals in positions of responsibility are properly vetted and trustworthy.

      Where Is Police Verification Mandatory And How Does It Protect Us?

      Police verification is mandated by law in several scenarios across Tamil Nadu, reflecting its critical importance in safeguarding society and business environments. Here are some specific cases where it is obligatory and examples of its protective benefits:

      1. Employment in Sensitive Sectors: Any job that involves working with children, such as teaching or childcare, requires a clean police record. Similarly, positions in security services, financial institutions, and healthcare that handle sensitive information, or vulnerable individuals also demand police verification. This ensures that those with a history of relevant criminal activities are responsibly screened out, thereby protecting the institution and the people it serves.
      2. Tenant Screening: In urban areas like Chennai, Coimbatore, and other major cities in Tamil Nadu, landlords are increasingly insisting on police verification of tenants. This practice has helped in avoiding renting properties to individuals with criminal backgrounds, significantly reducing the risk of illegal activities that could disturb the peace and safety of residential areas.
      3. Issuance of Official Documents: For official documents like passports or government-issued licenses, police verification is a prerequisite to confirm the applicant’s identity and criminal status. This step prevents fraudulent activities and ensures that such important documents are issued to rightful and law-abiding citizens.
      KYC Challenges 2025

      KYC Challenges In 2025 And Beyond

      Once a static box-ticking exercise, the Know Your Customer (KYC) framework is now at the centre of global financial stability, fraud prevention, and digital onboarding. As digital transactions continue to surge—crossing over $11 trillion globally in 2024, according to a recent report—so too does the scale and sophistication of financial crime. Yet, even as the regulatory bar is raised, compliance teams are often left grappling with fragmented data systems, inconsistent global standards, and outdated processes.

      Banks, fintechs, and investment firms find themselves amongst a complex mix of regulatory updates, customer expectations, and technological innovation. The introduction of AI-powered due diligence, decentralised identity frameworks, and perpetual KYC models are replacing traditional verification strategies. However, these advancements come with their own set of operational, ethical, and technical challenges.

      With data privacy regulations tightening and financial watchdogs ramping up penalties—over €4 billion in AML/KYC-related fines have already been issued in the EU alone since 2020—institutions cannot afford to treat KYC as a back-office function.

      How Global KYC Regulations Are Shifting In 2025

      Financial institutions today are contending with a slew of constantly evolving KYC and anti-money laundering (AML) regulations that vary not just between countries, but even across states or regions within them. While the intent behind these laws remains consistent—mitigating financial crime and ensuring accountability—the execution is widely fragmented.

      The European Union’s Sixth Anti-Money Laundering Directive (6AMLD), for instance, has raised the bar with stricter liability clauses for legal entities and a sharper focus on beneficial ownership. In contrast, the United States’ FinCEN regulations are placing renewed emphasis on data-sharing obligations under the Corporate Transparency Act. Meanwhile, Singapore and the UAE have already mandated continuous due diligence and near-real-time monitoring under updated compliance frameworks, pushing firms to adopt what is now being called “perpetual KYC.”

      For multinational banks or investment firms, this patchwork approach means compliance strategies can no longer be static or one-size-fits-all. The administrative burden of keeping up with overlapping regulatory obligations—such as screening against different politically exposed persons (PEP) lists or beneficial ownership thresholds—is growing steadily. This complexity is not theoretical; a 2024 survey found that 61% of global compliance leaders identified jurisdictional inconsistency as their number one KYC challenge.

      Furthermore, the penalties for non-compliance have become significantly more severe. Beyond fines, there is the cost of reputational damage. Customers are becoming increasingly conscious of how their data is handled, and regulators are quick to act when financial institutions fall short.

      AI In KYC: Promise Vs Reality

      Artificial Intelligence (AI) has quickly become one of the most talked-about solutions today. In theory, its appeal is straightforward: faster identity verification, better fraud detection, reduced human error, and lower operational costs. In practice, however, financial institutions are finding that integrating AI into KYC processes is far more nuanced and, in many cases, still underwhelming in its real-world effectiveness.

      Challenges Arising

      At the heart of the challenge lies the trade-off between automation and accountability. AI-driven KYC systems can scan documents, flag anomalies, and run checks against global watchlists in seconds. Yet these systems are only as reliable as the data they are trained on—and financial data is notoriously unstructured, diverse, and prone to bias. A recent study showed that over 40% of firms using AI tools in compliance still rely on manual intervention in more than half of their onboarding cases due to system flag errors or insufficient data quality.

      Another complication is explainability. Regulators are now scrutinising AI-driven decisions more closely, demanding transparency in how customer risk profiles are generated and how adverse decisions are reached. The “black box” nature of many AI systems makes this difficult to justify, especially under laws such as the EU’s AI Act or the UK’s Data Protection and Digital Information Bill, which require clear logic trails for automated decision-making.

      Additionally, the deployment of AI in KYC often falls short in covering nuanced fraud scenarios. For example, synthetic identity fraud—where real and fake information is blended to create entirely new identities—has risen by nearly 18% year-on-year in 2024, and most AI systems have proven inadequate in spotting such cases unless combined with behavioural analytics and transaction monitoring tools.

      The promise of perpetual KYC (pKYC)—a model where customer data is continuously monitored rather than checked at intervals—depends heavily on AI. But pKYC is still in its infancy, largely confined to pilot projects or select regulatory sandboxes. Organisations report difficulty in justifying ROI on full-scale implementation, especially in mid-tier banks or emerging fintechs with lean compliance teams.

      While AI is undoubtedly part of the future of KYC, it is not a silver bullet. The narrative in 2025 is shifting from “full automation” to “augmented decision-making,” where AI supports, rather than replaces, experienced compliance professionals. The path forward lies in marrying technology with strong governance frameworks and ensuring that human oversight remains central to any decision impacting financial access.

      Data Silos And Fragmented Identities In KYC

      One of the most major obstacles in the KYC lifecycle remains the fractured nature of identity data. Despite rapid advances in digital transformation, many institutions still rely on outdated internal systems that fail to communicate with each other. What results is a patchwork of disconnected databases—across departments, jurisdictions, or service lines—each holding only a partial view of the customer.

      This fragmentation introduces friction at every stage of the customer journey. From onboarding delays to verification redundancies, it is not uncommon for a customer to be asked to submit the same documentation multiple times—even within the same financial institution. According to a recent industry report, 68% of customers who abandoned onboarding processes cited “repetitive documentation” and “inconsistent communication” as key reasons.

      Why Is This A Concern Operationally?

      Beyond the customer experience, the operational implications are equally stark. Institutions spend millions each year on duplicate data handling, remediation efforts, and internal escalations. The average cost of onboarding a retail banking customer has now reached $40–$60 per account, while onboarding a corporate client can exceed $6,000, primarily due to manual verification efforts and cross-functional inefficiencies.

      This disjointed approach also makes it harder to detect fraud. Fraudulent actors often exploit these gaps by providing varied information across systems—escaping detection because no single, centralised view of the customer exists. Without a unified identity infrastructure, suspicious patterns go unnoticed, especially when operating across borders.

      The idea of a ‘golden record’—a single source of truth for each customer—is still elusive. Although solutions such as decentralised identity (DID), blockchain-based KYC passports, and interoperable eID frameworks are being explored, they remain in pilot stages or suffer from limited adoption. The absence of universally accepted digital identity standards continues to hamper progress.

      Today, Regulators have become increasingly intolerant of fragmented customer records, particularly in the wake of AML failures and data breach incidents. Organisations are now under pressure to unify internal KYC systems, break down data silos, and create consistent, audit-friendly identity trails across the entire customer lifecycle.

      Customer Experience Vs Compliance: Finding The Balance In A Zero-Tolerance World

      Customers today expect fast, frictionless onboarding, often drawing comparisons between opening a bank account and signing up for a digital wallet or a streaming service. At the same time, regulators have taken an uncompromising stance on due diligence, documentation, and real-time risk monitoring.

      This divergence creates a dilemma: push too hard on compliance, and institutions risk frustrating and losing customers; ease the process too much, and the consequences can be catastrophic. Another recent report suggested that 72% of financial institutions reported onboarding drop-offs in the past 12 months due to long or intrusive KYC procedures, especially among younger, digitally native clients.

      Customers now demand transparency over how their data is used, real-time status updates on KYC checks, and the ability to complete processes without human intervention. Meanwhile, financial institutions are bound by regulatory mandates that often require in-depth reviews, face-to-face verifications (still prevalent in parts of Asia and Africa), and extensive audit trails.

      This growing chasm is particularly visible in cross-border scenarios. An individual onboarding with a European fintech may complete verification in minutes, while the same user attempting to open an account with a Middle Eastern bank might face weeks of scrutiny, depending on local laws. This inconsistency not only hurts user trust but also creates competitive disadvantages for legacy financial institutions.

      Addressing The Issue

      To bridge this divide, many institutions are embracing modular KYC frameworks—layered processes that adapt based on customer risk profiles. For low-risk customers, simplified onboarding with back-end monitoring suffices. For high-risk or high-value clients, enhanced due diligence is triggered automatically. This approach, while still emerging, is allowing some banks to cut onboarding time significantly.

      Ultimately, the challenge is not about choosing between compliance and customer satisfaction. It’s about building KYC workflows that are flexible, responsive, and grounded in risk-based logic. As regulators increasingly recognise the value of digital-first processes, there is room for innovation—but only for those who prioritise both control and convenience.

      Conclusion

      KYC in 2025 has moved beyond compliance for the sake of ticking boxes—emerging instead as a pillar of responsible finance, operational resilience, and customer trust. But the road ahead is not smooth. Institutions are contending with growing regulatory pressure, increasingly complex identity scenarios, and a growing expectation from users for fast, secure, and transparent onboarding experiences.

      Many tools still fall short when applied to real-world use cases without adequate data quality and human oversight. Similarly, decentralised identity and perpetual KYC present exciting prospects but require significant groundwork—both technologically and regulatorily—before they can become mainstream solutions.

      Ultimately, the future of KYC lies in an institution’s ability to adapt. That means breaking down silos, unifying customer records, rethinking workflows with flexibility in mind, and investing in tools that serve both regulatory needs and user expectations. Those who succeed will not just comply with the rules—they will build trust at every interaction and position themselves to thrive in a more dynamic financial ecosystem.

      Digital Signatures in Cryptography

      Digital Signatures In Cryptography: All You Need To Know

      In today’s post-COVID world, where digital transactions are the new normal, how do we know that a message or document hasn’t been tampered with? How can we be sure that the person sending it is who they claim to be? Digital signatures in cryptography offer a solution, providing the much-needed layer of security in our increasingly digital lives.

      Imagine signing a contract or confirming a payment online. Like a handwritten signature, a digital signature authenticates the sender and ensures the content remains unchanged. But unlike traditional signatures, digital ones rely on clever cryptographic methods to keep things secure.

      In this blog, we’ll take a closer look at how digital signatures work, their key role in cryptography, and why they’ve become essential for anyone engaged in digital communication today.

      What Is A Digital Signature?

      A digital signature is essentially an electronic counterpart to the traditional handwritten signature. But while a handwritten signature offers a basic level of identification, a digital signature goes much further. It doesn’t just authenticate the identity of the sender—it also ensures the integrity of the message or document being sent.

      In cryptographic terms, a digital signature is a mathematical scheme that uses a pair of keys: a private key and a public key. The private key is used by the sender to create the signature, while the public key is used by the recipient to verify its authenticity.

      When someone signs a digital document, a cryptographic algorithm is used to create a unique hash of the message. This hash is then encrypted using the sender’s private key. The resulting encrypted hash is the digital signature. When the recipient gets the document, they can use the sender’s public key to decrypt the hash and compare it to a newly generated hash of the received message. If the two match, it proves that the message has not been tampered with and that it was indeed sent by the person claiming to have sent it.

      This process offers several crucial benefits that traditional methods of authentication simply cannot provide. It ensures the authenticity of the sender, verifies the integrity of the message, and provides non-repudiation, meaning that the sender cannot deny having signed the message.

      How Do Digital Signatures In Cryptography Work?

      To understand the mechanics of digital signatures in Cryptography, it’s important to look at the cryptographic process behind them. At their core, digital signatures rely on public-key cryptography (also known as asymmetric cryptography). Here’s a simple breakdown of how the process unfolds:

      Step 1: Creating the Signature

      The sender begins by taking the original message or document and generating a hash (a fixed-length string of characters) of that content. The hash is created using a hash function, which turns the original data into a unique string of characters. This step ensures that even the smallest change to the message will result in a completely different hash.

      Next, the sender encrypts this hash using their private key. The encryption of the hash with the private key results in the digital signature. This signature is then attached to the message or document being sent.

      Step 2: Verifying the Signature

      When the recipient receives the message or document, they can use the sender’s public key to decrypt the digital signature. Decrypting the signature reveals the original hash value that the sender created.

      The recipient also generates the hash of the received message. If the decrypted hash matches the hash they just created, it proves that the message has not been altered since it was signed. Additionally, because the signature could only have been created with the sender’s private key, it verifies that the message was sent by the rightful sender.

      The entire process ensures that the message is authentic and unaltered, providing a high level of confidence in the integrity of the communication.

      Why Are Digital Signatures Essential?

      In today’s digital times, security isn’t just a luxury – it’s a necessity. As more and more of our lives unfold online, ensuring the integrity of our communications becomes crucial. Digital signatures are at the heart of this protection, offering both security and confidence in an otherwise uncertain space. Here’s why they’ve become so indispensable:

      1. Strengthening Security

      In times when cyber threats are commonplace, protecting sensitive information is non-negotiable. Digital signatures provide an advanced level of protection, ensuring that any message or document remains unchanged and secure from the moment it’s sent until it reaches its destination. If a single character is altered, the signature will fail, making it almost impossible for bad actors to tamper with your data without detection.

      2. Building Trust and Verifying Identity

      We’ve all experienced the discomfort of receiving a message that feels off, perhaps an email from a bank or an offer from a vendor that seems suspicious. Digital signatures tackle this issue head-on by verifying the identity of the sender. It’s one thing to claim you are who you say you are; digital signatures make sure of it. They ensure that the recipient can trust the message, knowing it comes from the sender it purports to.

      3. Ensuring Accountability

      Perhaps one of the most important aspects of digital signatures is their ability to provide non-repudiation. In simple terms, this means that once a document is signed, the sender cannot deny having signed it. This is crucial in environments where legal or financial consequences are involved. No more worrying about someone claiming, “I didn’t sign that!” With digital signatures, the proof is right there, and it’s tamper-proof.

      4. Enabling Faster, Smarter Transactions

      Digital signatures not only protect your information but also speed up processes. Gone are the days of printing, signing, and scanning documents. Digital signatures allow for immediate, secure signing of contracts, agreements, and other essential documents. In industries like banking, healthcare, and e-commerce, where time is often of the essence, digital signatures help accelerate workflows while maintaining high levels of security.

      To make this process even easier, SignDrive from AuthBridge offers a seamless solution for digital signatures, integrated directly into your workflow. With this tool, businesses can quickly and efficiently manage document signing without compromising on security. Whether it’s a contract, a payment authorisation, or a legal agreement, SignDrive ensures your documents are signed, sealed, and delivered with absolute confidence.

      Applications Of Cryptographically Secure Digital Signatures

      The versatility of digital signatures makes them invaluable across various industries and sectors. As businesses and organisations continue to digitalise their processes, the demand for secure, verifiable, and streamlined digital interactions is growing. Here are some key areas where digital signatures are making a significant impact:

      1. Legal and Financial Sector

      In legal and financial transactions, where every detail matters, the authenticity and integrity of documents are critical. Digital signatures ensure that contracts, agreements, and financial records are not only secure but also legally binding. They eliminate the need for time-consuming physical signatures and the risk of fraud, providing a faster, more reliable way to sign everything from business contracts to loan agreements.

      2. E-commerce and Online Payments

      With online shopping becoming the norm, ensuring that transactions are secure is key. Digital signatures help secure payment processes by authenticating the sender and ensuring that the payment details cannot be altered in transit. This guarantees that customers and businesses alike can transact safely, without the worry of fraud or identity theft.

      3. Healthcare and Patient Records

      In the healthcare sector, maintaining the confidentiality of patient information is critical. Digital signatures ensure that sensitive medical records, prescriptions, and patient documents are not tampered with during transmission. By using digital signatures, healthcare providers can quickly and securely sign and share patient information while also maintaining compliance with regulations like HIPAA (Health Insurance Portability and Accountability Act).

      4. Government and Regulatory Compliance

      Governments and regulatory bodies across the globe have adopted digital signatures to streamline processes and ensure compliance. Whether it’s signing tax returns, submitting regulatory filings, or approving official documents, digital signatures provide a secure and verifiable way to conduct official business. They also help improve efficiency by eliminating the need for physical paperwork, reducing delays, and preventing fraud.

      5. Corporate and Business Operations

      Corporations across industries are embracing digital signatures for everything from employee onboarding documents to vendor contracts. These signatures ensure that important business agreements are signed quickly and securely, helping businesses save time and money. With SignDrive, organisations can integrate digital signatures seamlessly into their workflows, ensuring smoother, faster, and more secure document signing without the hassle of traditional methods.

      The Future Of Digital Signatures In Cryptography

      As technology continues to evolve, so too does the importance of securing digital interactions. Digital signatures, once a niche solution, are now becoming essential across nearly every industry. As we look ahead, the role of digital signatures is only set to grow, driven by increasing demands for both security and efficiency.

      Today, when data breaches and cyberattacks are a constant concern, digital signatures offer a reliable way to authenticate and protect sensitive information. Furthermore, with the rise of blockchain technology and smart contracts, the potential for digital signatures to streamline business operations and enhance security is immense. These advancements will likely make digital signatures even more integral to day-to-day transactions, especially in sectors like finance, real estate, and government.

      One of the driving forces behind this growth is the move towards paperless environments. As businesses and governments continue to shift to digital-only operations, tools like SignDrive are enabling companies to stay ahead of the curve. Offering an easy, secure, and efficient solution for digitally signing documents, SignDrive ensures businesses can operate faster, with more confidence, and without the risks associated with traditional paper-based signatures.

      Conclusion

      Digital signatures are not just a technological trend—they are a vital component of secure, efficient, and trustworthy digital communication. Whether in legal contracts, financial transactions, or healthcare, their role in safeguarding sensitive data and verifying authenticity cannot be overstated. As businesses move towards paperless operations, solutions like SignDrive provide a seamless, reliable way to ensure that digital documents are signed with the utmost security.

      For organisations looking to streamline their processes, reduce risks, and ensure compliance, embracing digital signatures is the way forward.

      Need-for-Background-Verification-in-India’s-Global-Capability-Centers-blog-image

      Need For Background Verification In India’s GCCs

      Introduction

      Global Capability Centers (GCCs) in India have become instrumental in driving innovation and operational excellence. These centers, originally known as captive centres, serve as offshore hubs that manage and process a wide range of services for their parent companies. According to recent studies, over 80% of GCCs in India are now prioritizing investment in digital and automation technologies to boost productivity and innovation. As GCCs increasingly handle sensitive and critical operations, the need for robust background verification (BGV) practices has become paramount to ensure that the workforce managing these centers is reliable and trustworthy.

      What Are Global Capability Centres (GCCs)?

      Global Capability Centres (GCCs) are becoming crucial to how multinational companies (MNCs) operate today. GCCs are centres set up by companies to centralise some of their most important functions, like IT, finance, human resources, customer support, and research and development. Rather than managing these functions in multiple locations, businesses bring them together under one roof, making everything more efficient and easier to manage.

      India, in particular, has seen an explosion in the number of GCCs. India’s Global Capability Centers (GCCs) are projected to reach a market size of USD 105 billion by 2030, up from USD 64.6 billion in revenue in fiscal 2024, according to a report by Nasscom and Zinnov. 

      Thanks to India’s well-educated, skilled workforce and cost-effective business environment, cities like Bengaluru, Hyderabad, Pune, and Chennai have become hotspots for these centres. The talent pool here is diverse, offering expertise in everything from technology and finance to customer service and logistics. This makes India an attractive choice for companies that want to get the best of both worlds—quality and value.

      However, these centres aren’t just about reducing costs; they’re also about innovation. Companies are no longer just looking for cheaper alternatives to their in-house operations. They want to tap into cutting-edge research and development, improve customer service, and stay ahead of the competition. That’s why we’re seeing more and more companies set up GCCs that focus on things like artificial intelligence (AI), machine learning (ML), and data analytics—areas that are transforming industries worldwide.

      The Role Of GCCs In India's Corporate Sector

      Global Capability Centers in India have become a cornerstone of the corporate strategy for many multinational corporations. Originally established to leverage cost advantages, GCCs have evolved into hubs of expertise and innovation. As per the India Brand Equity Foundation, India hosts over 1,750 GCCs employing more than 1.3 million individuals directly. These centers are not just outsourcing facilities; they are integrated parts of their parent companies, deeply involved in core business functions such as R&D, digital transformation, and corporate planning.

      This profound involvement in critical business areas makes the integrity and reliability of the workforce a top priority. Background verifications (BGVs) play a critical role in ensuring that the personnel employed in these centers uphold the highest standards of security and professional conduct.

      Mitigating Risks And Ensuring Security

      Today, data breaches, fraud, and internal theft are a serious threat. GCCs, being central to a company’s operations, store vast amounts of sensitive information. Ensuring that employees have a clean background reduces the risk of malicious intent or negligence that could potentially compromise data security. Without thorough BGV, businesses leave themselves vulnerable to internal threats, whether it’s a deliberate act of fraud or inadvertent data mishandling.

      Also, a customer’s trust can be easily eroded if there are signs that their data has been mishandled or that an employee with a questionable background has access to sensitive information. Conducting proper background checks ensures that only qualified, trustworthy individuals are allowed access to key sensitive systems, which in turn maintains the integrity of customer relationships.

      The Growing Need For Background Verification in GCCs

      As GCCs handle sensitive information and critical operations, the need for comprehensive background checks becomes more pronounced. The scope of BGV in GCCs extends beyond mere employment history checks. It encompasses educational qualifications, criminal records, credit history, and more. For instance, reports highlight the need for stringent BGV as GCCs often deal with financial data, intellectual property, and other sensitive corporate information that require utmost discretion and integrity.

      Furthermore, the rise of remote working models, especially accentuated by the pandemic, has introduced new challenges in employee verification processes. These challenges underline the necessity for GCCs to implement more robust, technology-driven BGV solutions that can effectively vet employees across geographical boundaries.

      List Of Checks Required In GCC Operations

      To ensure thorough background verification and protect the interests of the business, GCCs must implement a range of BGV services tailored to meet the specific needs of their operations. Here’s a look at the various services that should be part of a comprehensive BGV strategy for GCCs:

        1. Criminal History Check: Verifies if the candidate has any criminal records in the countries where they have lived or worked.

        2. Education Verification: Confirms the authenticity of educational credentials and qualifications stated by the candidate.

        3. Employment History Verification: Employment history checks are critical for verifying the work experience and qualifications of new hires. This service helps to confirm the positions held, the duration of employment, and whether the candidate has the relevant experience for the job. Given that many roles within GCCs require specialised skills, it is vital to ensure that the employee has previously demonstrated the abilities they claim to have.
        4. Social Media Screening: Analyzes the candidate’s online behaviour and presence to identify any potential red flags or behaviour that could harm the company’s reputation.

        5. Dual Employment Check: Ensures that the candidate is not currently employed in another job that could conflict with their role at the GCC, which is crucial for roles requiring full-time availability or where conflicts of interest could arise.

        6. Professional Reference Check: Reference checks are an effective way to assess a candidate’s previous performance, work ethic, and overall character. By contacting past employers or colleagues, GCCs can gain valuable insights into the candidate’s professional abilities, their attitude towards work, and how they collaborate in team environments. These checks help ensure that the candidate’s claims align with the feedback provided by those who have worked with them.

        7. Credit History Check: Assesses the candidate’s financial integrity and responsibility, especially important for roles involving financial duties.

        8. Identity Verification: The first step in background verification is confirming that the person is who they say they are. Identity verification involves checking documents such as passports, driving licences, and national identification cards to ensure that the candidate’s details match those provided during the hiring process. This step is a must in preventing fraudulent hires and ensuring the legitimacy of employees working at the GCC.

        9. Leadership Due Diligence:

          Critical for high-level roles, this check ensures candidates meet leadership standards and align with company values, crucial for guiding GCCs effectively.

        10. Drug Testing: Ensures the candidate does not use illegal drugs, crucial for maintaining workplace safety and compliance.

        11. Global Sanctions and Watchlist Check: For businesses with international operations, it is crucial to ensure that employees or potential hires are not listed on global sanctions or watchlists. Screening candidates against global databases can help identify individuals or entities involved in illegal activities or associated with terrorism, money laundering, or other financial crimes. This screening is essential to ensure compliance with international regulations and to protect the business from reputational and legal risks.
        12. Continuous Monitoring: BGV doesn’t end after the hiring process. Continuous monitoring is becoming increasingly popular in industries where employee behaviour or access to sensitive data needs to be regularly evaluated. This could involve periodic checks to track any changes in criminal records, credit scores, or employment history that may affect the employee’s standing in the organisation. Continuous monitoring helps maintain a secure and trustworthy environment, especially in high-risk sectors.

      Technological Innovations In BGV For GCCs

      The landscape of background verifications is continually evolving, driven by technological advancements. For GCCs in India, the integration of artificial intelligence, machine learning, and blockchain technologies has revolutionized how BGVs are conducted. These technologies enable faster, more accurate checks and enhance data security during the verification process.

      For example, AI based API’s used by AuthBridge can rapidly analyze millions of data to verify educational backgrounds and previous employment records instantly, significantly reducing the time required for manual checks. Blockchain, on the other hand, provides a secure and immutable ledger, ensuring that the data used in background checks is authentic and unaltered.

      Challenges And Solutions In Implementing Effective BGV

      Despite the advancements, GCCs face several challenges in implementing effective BGV practices. One of the primary challenges is the diverse regulatory environment across different countries, which can complicate the process of conducting international background checks. Additionally, the varying quality of data sources, especially in countries with less digital infrastructure, can affect the accuracy of background verifications.

      To overcome these challenges, GCCs are increasingly partnering with specialized BGV firms like AuthBridge that offer customized solutions tailored to the regulatory and operational nuances of different regions. These firms utilize a combination of local expertise and global technology platforms to deliver comprehensive and compliant background verification services.

      Why Thorough Background Verification (BGV) Is Essential For GCCs

      1. Security and Integrity: Ensures employees managing sensitive operations do not have criminal histories, protecting the organization’s critical data.
      2. Compliance with Regulations: Background checks help GCCs meet international regulatory standards, avoiding legal complications and fines.
      3. Quality and Efficiency: Verified backgrounds contribute to higher performance levels, enhancing productivity across strategic functions.
      4. Cultural Alignment and Reduced Turnover: Proper verification aligns employee values with company culture, reducing turnover and associated costs.
      5. Reputation Management: Prevents potential misconduct that could harm the company’s reputation, ensuring integrity across operations.
      6. Global Workforce Compliance: Ensures a legally compliant and standardized workforce across diverse geographical locations.

      Future Outlook And Strategic Importance Of BGV In GCCs

      As GCCs continue to grow and take on more strategic functions within their parent companies, the role of BGV will become even more critical. The future of BGV in GCCs will likely see more integration of predictive analytics and smarter AI solutions that can preemptively identify potential risks associated with certain hires or roles.

      Strategically, BGV is moving from a routine HR process to a critical component of corporate governance and risk management in GCCs. This shift underscores the need for GCCs to continuously innovate and adapt their BGV strategies to stay ahead of potential security risks and ensure operational integrity.

      New-Indian-Passport-Update-2025-blog-image

      New Indian Passport Update 2025: All You Need To Know

      Introduction To The 2025 Passport Rules Amendments

      The Indian government has announced a series of key updates to its passport rules, which are set to significantly impact both new applicants and those seeking to renew their passports. These changes, which were officially notified in early 2025, are primarily aimed at improving the efficiency, security, and privacy of the passport process.

      Among the key changes are revisions to the proof of date of birth documentation, adjustments to passport colours, and the removal of parents’ names from the passport. Additionally, a focus on enhancing privacy standards has led to significant shifts in how personal data is handled, with certain personal details now being embedded digitally rather than physically printed on passports. One of the most significant updates is the official rollout of the Indian ePassport.

      This article will explore these updates in detail, providing a clear overview of what has changed and how it affects Indian passport holders and applicants in 2025.

      Key Changes In Passport Documentation

      As per the Passports (Amendment) Rules, 2025, the most significant change revolves around the proof of date of birth for passport applicants. The amended rules provide clear guidance on the documents now accepted to verify the date of birth.

      For those born before October 1, 2023, applicants can continue submitting a variety of documents as proof of date of birth. These include:

      However, for individuals born on or after October 1, 2023, the government has restricted the acceptable documents to only the birth certificate issued by the Registrar of Births and Deaths or the Municipal Corporation, as authorised by the Registration of Births and Deaths Act, 1969.

      New Passport Colour Coding System Introduced

      One of the significant updates to Indian passport rules is the introduction of a colour-coding system for different types of passports. This change is aimed at improving the identification process at borders and ensuring greater security.

      According to the new regulations:

      • White passports will be issued to government officials.
      • Red passports will be allocated to diplomats.
      • Blue passports will remain the standard issue for ordinary citizens.

      This colour-coding system is a part of a broader effort to streamline the identification process and enhance security during international travel. By clearly differentiating between passport types, it becomes easier for immigration authorities to identify the holder’s status at a glance, which can speed up the processing time at border control.

      Parents Names & Residential Proof Removed From Passports

      One of the most notable changes is the removal of parents’ names from the passport, which were previously included on the last page. To enhance privacy and prevent misuse of personal information, the residential address will no longer appear on the last page of the passport. This detail will now be stored digitally, and a barcode will be included for immigration officials to scan and access the address when necessary.

      In India, the inclusion of parents’ names on passports has been a common feature for years. However, as family dynamics evolve, this information is no longer considered essential for a passport. By eliminating the mention of parents, the Indian government is aligning with international norms, where the focus is solely on the individual’s identity and travel credentials.

      This is particularly beneficial for individuals from single-parent households or those who may have complex family situations. It eliminates the potential discomfort or complications that could arise from having to list one or more parents on the passport.

      This also reflects growing concerns about privacy and data protection, making it less likely for personal information, such as family details, to be misused or misinterpreted.

      New Documentation Requirements For Date Of Birth Proof

      Another significant shift introduced in 2025 concerns the proof of date of birth. The rules now make it clear that individuals born on or after October 1, 2023, must submit a birth certificate as the only acceptable document to verify their date of birth. This decision standardises the process, making the application procedure more straightforward.

      For those born before this date, the amended rules still allow for multiple forms of acceptable proof, including school certificates, PAN cards, and driving licenses, alongside the traditional birth certificate.

      This streamlined approach aims to reduce discrepancies and make the document verification process more efficient. For instance, the “Birth certificate issued by the Registrar of Births and Deaths or the Municipal Corporation” is now the only recognised proof of birth for applicants born after October 1, 2023, as per the updated rules.

      Updates To Passport Fees And Processing Times

      In 2025, the Indian government implemented some important changes to the passport processing fees and service times. These updates aim to streamline the application process, reduce wait times, and enhance overall efficiency. Below are the key fee adjustments and processing updates that applicants should be aware of:

      1. Fee Structure: The passport fee structure has undergone a revision, with costs varying depending on the type of passport and the applicant’s age. Here are the revised fees:
        • Normal Passport (36 pages): ₹1,500 for adults and ₹1,000 for minors.
        • Large Passport (60 pages): ₹2,000 for adults.
        • Diplomatic Passport: ₹5,000.
        • Lost Passport: ₹3,500 (for adult applicants).
      2. For more specific scenarios, including Tatkaal (emergency) services, fees are higher, with ₹3,500 for an adult under Tatkaal and ₹2,000 for minors applying under Tatkaal.
      3. Processing Times: The processing time for a regular passport application has been reduced, thanks to the digitisation of services and the expansion of Passport Seva Kendras (PSKs). Applicants can expect faster turnaround times, with normal applications now typically processed within 7-10 working days and Tatkaal applications processed within 1-3 days.
      4. Expansion of Passport Seva Kendras (PSKs): A significant development is the expansion of Post Office Passport Seva Kendras (POPSKs). As of 2025, 442 POPSKs have been established across India, and the government plans to increase the number to 600 in the coming years. This expansion aims to decentralise passport services, making them accessible in rural and suburban areas. By decentralising the process, the government hopes to reduce wait times and make passport services more accessible to all citizens, especially those in smaller towns and remote areas.
      Alternative Investment Platforms

      Enhanced Due Diligence For Alternative Investment Platforms

      Understanding The Needs Of Alternative Investment Platforms

      In India, the alternative investment sector is fast growing, with investors looking for diverse and often high-risk, high-return investment opportunities. Whether they focus on real estate, P2P lending, or structured debt products, these companies operate in an environment that requires constant vigilance and stringent regulatory compliance. The regulatory environment is becoming more complex, with increased emphasis on transparency, risk management, and operational efficiency.

      For such companies, ensuring a strong compliance framework, validating the credibility of partners and clients, and reducing exposure to fraud and other financial risks are essential. This is where a trusted partner like AuthBridge, India’s leading provider of background verification (BGV) and due diligence services, can make a significant difference. AuthBridge’s services help mitigate the risk inherent in the alternative investment sector by providing comprehensive verification solutions tailored to their unique needs.

      Importance Of Thorough Due Diligence In Alternative Investments

      Firms investing in high-stakes opportunities often face the risk that the companies they back could run into trouble down the line, potentially defaulting or encountering financial distress. This is why a thorough due diligence process is so important, especially when it comes to onboarding new investors or entering into partnerships with companies where the stakes are high.

      Alternative Investment Funds (AIFs) often take on complex, high-risk ventures. Many of the firms in which AIFs invest might not always be established, large corporations; they could be smaller, growing companies, or those operating in volatile sectors. These companies may have promising potential, but they also come with inherent risks—risks that often only become apparent later in the investment cycle. This makes having a solid verification process crucial.

      For instance, when a firm decides to invest in a relatively unknown startup or a new real estate development, it can be difficult to predict the future trajectory of that investment. Companies might be in their early stages of development, with limited financial history or an unpredictable cash flow. Even well-established companies can face a downturn or an unexpected issue that could lead to default. This is where comprehensive due diligence comes into play. By thoroughly vetting the investors and companies involved in the deal, firms can identify potential red flags early and protect their interests.

      The process goes beyond simple financial checks. It involves a deeper dive into the company’s operations, the people behind it, and even its legal and regulatory standing. Examining the background of individuals in senior management positions, understanding the company’s debt structure, and assessing any previous financial troubles are just as important as checking basic financial credentials. If these checks aren’t thorough, the firm risks backing an investment that may become a default later down the line.

      Ensuring Regulatory Compliance And Minimising Risks

      For alternative investment platforms, ensuring compliance with local regulations is non-negotiable. Failing to do so could expose a firm to heavy fines, legal disputes, or a tarnished reputation, which is why integrating thorough compliance checks into the investor onboarding process is essential.

      Compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations is key. In addition, ensuring that investors and partners adhere to the legal requirements of both domestic and international markets helps to maintain a clean financial record and avoid any risk of inadvertently becoming involved in illicit activities.

      Due diligence, when coupled with these compliance measures, ensures that firms not only meet legal requirements but also adhere to the highest ethical standards. By verifying every aspect of a potential investor’s background, a firm can confirm that they are operating within the bounds of the law while also protecting its own business from future legal complications. This is particularly important when managing high-risk investments where the potential for financial and reputational loss is greater.

      Compliance officers and legal advisors also play a vital part in establishing and maintaining these processes, ensuring that every investment, every investor, and every partner is subject to the same rigorous checks. 

      Maintaining Long-Term Investor Relationships

      In the alternative investment space, relationships often involve long-term commitments and, as such, maintaining trust with investors is crucial. For many, trust is built on transparency and the assurance that their investments are being handled by a firm that conducts thorough checks and balances. Investors need to feel confident that the process is transparent, the due diligence is rigorous, and their money is being managed in the safest way possible.

      One of the most significant challenges for alternative investment firms is building a system that provides this level of assurance to investors—especially when dealing with new investors who might not have an established relationship with the firm. As these companies onboard new clients or partners, ensuring that every individual is thoroughly vetted not only reduces the risk of fraud but also strengthens the relationship between the firm and its investors. The more secure investors feel about the processes in place, the more likely they are to invest—and reinvest—in the future.

      In a sector where trust is a non-negotiable, firms that take the time to verify their investors’ and partners’ backgrounds demonstrate a commitment to transparency and a willingness to put their clients’ needs first. For investors, particularly high-net-worth individuals (HNWIs), the reassurance that every detail has been thoroughly checked provides peace of mind and fosters confidence in the firm. This confidence is what encourages them to remain committed for the long haul, investing more capital and recommending the firm to others.

      As a firm grows and expands, ensuring that this level of diligence continues across all new client relationships is essential. It’s not enough to just check the boxes for regulatory compliance; investors need to feel that they are working with a business that values their trust and is committed to safeguarding their investments over time. A streamlined, transparent onboarding process that involves thorough background verification of every new investor not only protects the firm but also creates lasting relationships built on trust, which is the foundation of any successful business.

      How AuthBridge Supports Trust-Building For Alternative Investments Platforms

      In a landscape where due diligence is crucial for safeguarding investments and maintaining trust, having a reliable partner to streamline these processes becomes invaluable. AuthBridge plays a vital role in helping alternative investment firms navigate the complexities of background verification and compliance. By integrating robust verification tools, they assist in ensuring that every new investor or partner is thoroughly vetted, reducing the risk of future complications.

      For investment firms, AuthBridge’s background verification services go beyond just the basics. By offering a comprehensive suite of checks—including KYC, AML compliance, employment verification, and credit checks—AuthBridge ensures that all parties involved are not only trustworthy but also financially reliable. This makes the onboarding process smoother, quicker, and, most importantly, more secure, which is a key concern for alternative investment companies looking to build long-term investor relationships.

      Moreover, the integration of AML and KYC compliance tools provided by AuthBridge is critical for firms managing high-risk investments. These checks not only help in reducing the chances of fraud but also ensure that companies are adhering to stringent regulatory frameworks. 

      By working with AuthBridge, alternative investment firms can focus more on what they do best—identifying lucrative opportunities and growing their business—while ensuring that the foundational aspects of due diligence and compliance are taken care of with efficiency and accuracy. 

      Conclusion 

      In the alternative investment sector, where the stakes are high and trust is paramount, thorough due diligence and reliable background verification are key to success. AuthBridge supports investment firms by providing comprehensive verification services that ensure every investor and partner is thoroughly vetted, reducing risks and maintaining compliance. By partnering with AuthBridge, firms can focus on growing their business with the confidence that their investments are secure, transparent, and aligned with the highest standards of integrity. This not only strengthens investor relationships but also lays a solid foundation for long-term growth and success in a complex and fast-paced market.

      Hi! Let’s Schedule Your Call.

      To begin, Tell us a bit about “yourself”

      The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

      - Mr. Satyasiva Sundar Ruutray
      Vice President, F&A Commercial,
      Greenlam

      Thank You

      We have sent your download in your email.

      Case Study Download

      Want to Verify More Tin Numbers?

      Want to Verify More Pan Numbers?

      Want to Verify More UAN Numbers?

      Want to Verify More Pan Dob ?

      Want to Verify More Aadhar Numbers?

      Want to Check More Udyam Registration/Reference Numbers?

      Want to Verify More GST Numbers?