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Webinar | Fireside Chat – Maximize HR Tech Adaptation to Enhance Remote Onboarding, AuthBridge

Webinar

Maximize HR Tech Adaptation to Enhance Remote Onboarding, AuthBridge

Digitizing background verifications and onboarding workflows can play a pivotal role in hiring the On-Demand Economy workforce (ODE) and create a smooth experience for both the gig partner and your customers. Learn how AuthBridge, a leader in Background Verification (BGV) processes, created an automated platform to handle end-to-end verification processes for the platform economy workforce.

Trusted by 2,000+ companies

Business grows when you build trust in people

AuthBridge helps you with fast, friendly, and comprehensive background checks – smarter in every way.

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Whitepaper | Digitizing Gig-Partner Onboarding for the Platform Economy

Whitepapers

Digitizing Gig-Partner Onboarding for the Platform Economy

Digitizing background verifications and onboarding workflows can play a pivotal role in hiring the On-Demand Economy workforce (ODE), thus increasing platform efficiency and productivity and creating a smooth experience for both the gig partner and your customers. AuthBridge, a leader in Background Verification (BGV) processes, has created an automated platform to handle end-to-end verification processes for the platform economy workforce.

What’s in Whitepaper

In this whitepaper, you will get key insights on

Trusted by 2,000+ companies

Business grows when you build trust in people

AuthBridge helps you with fast, friendly, and comprehensive background checks – smarter in every way.

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Whitepaper | Innovating HR Operations in India – A Cornell Case Study

Whitepapers

Innovating HR Operations in India - A Cornell Case Study

Insufficient documents, information discrepancies, manual processes, and unstructured processes were coming across as the key problems in the verification process. Learn how AuthBride successfully navigated these challenges with automation, bringing flexibility and customization to the process.


What’s in Whitepaper

In this whitepaper, you will get key insights on how AuthBridge enabled:

Trusted by 2,000+ companies

Business grows when you build trust in people

AuthBridge helps you with fast, friendly, and comprehensive background checks – smarter in every way.

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Whitepaper | Digital Address Verification for Contactless Customer Onboarding

Whitepapers

Digital Address Verification for Contactless Customer Onboarding

Address verification, an integral part of a risk-free and smooth customer onboarding journey, has been touched by digital transformation in a big way. The major change is that application of the Digital Address Verification (DAV) solution in the onboarding process has not only been limited to cases where physical verification was not possible but also where higher accuracy, better customer experience and easier compliance is desired.

What’s in Whitepaper

In this whitepaper, you will get key insights on:

Trusted by 2,000+ companies

Business grows when you build trust in people

AuthBridge helps you with fast, friendly, and comprehensive background checks – smarter in every way.

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Whitepaper | How to shape a delightful player onboarding experience on real-money gaming platforms?

Whitepapers

How to shape a delightful player onboarding experience on real-money gaming platforms?

Tackling fraud is a constant challenge on platforms that involve high stake games. Moreover, users of real money platforms have no patience with slow and clunky onboarding processes. Safety, agility, access – they want it all, and they want it at once. Real money gaming platforms, consequently, must strike a winning balance between meeting compliance, tackling fraud, and creating delightful player onboarding journeys.

What’s in Whitepaper

In this whitepaper, you will get key insights on:

Trusted by 2,000+ companies

Business grows when you build trust in people

AuthBridge helps you with fast, friendly, and comprehensive background checks – smarter in every way.

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Case Study | How a leading cab aggregator got saved from hiring a ‘criminal’ driver on the run with AuthBridge

Case Study

Leading Cab Aggregator got Saved from Hiring a ‘Criminal’ Driver

Leading-Cab-Aggregator-got-Saved-from-Hiring-a-Criminal-Driver

About the Company

A leading cab aggregator in India dedicated to simplifying travel experience and offering convenient and reliable transportation solutions.

Industry

Cab Aggregator

Size

250-500

Key results

  • A candidate accused of duping locals of Rs 50 lakhs and having 5 open cases against him was caught. 
  • Found his involvement in physical violence and was out on bail. 
  • The candidate was a repeat offender with a reward of Rs. 5000.

Products and Solutions

Define the Problem

A leading cab aggregator who conducts police verification on their drivers as a part of their verification mandate approached AuthBridge for the process.

The major challenges were:

  • To filter out unreliable and fraudulent drivers
  • To avert a risk of business and reputational damage
  • To establish a seamless verification process to screen the blue workforce before onboarding

How AuthBridge Helped

Deployed custom solution for gig workforce verification

Our gig-worker screening solution allows organizations to build a reliable workforce of drivers, delivery boys, logistic teams, security forces etc. Our comprehensive verification solution helps in the instant identity verification of blue-collar workers and quick turnaround checks on the required parameters.

Initiated police verification inquiry

To evaluate criminal history, AuthBridge initiated a police verification inquiry with Rajasthan Police (SP office, Jhunjhunu) by providing a request letter and credentials of the concerned driver. The SP Office sought the information from the local police station basis candidate’s provided address. In response, a team from the Rajasthan Police reached AuthBridge’s corporate office to inquire about the driver’s whereabouts. 

The revelations

It was found that the candidate was accused of duping locals of Rs 50 lakhs and had multiple open cases against him under section IP 420. He had 5 other cases against him for involvement in physical violence and was out on bail. This information was obtained upon initiation of the verification inquiry by AuthBridge.

Conclusion

AuthBridge officials informed the police that the verification request was made on their client’s behalf and that sharing the driver’s details would violate their data privacy policy. The incident occurrences were intimated to the client, and subsequently, the police approached the client for further action.

Contact Sales

Ready to Explore AuthBridge for your business?

We’d love to show you how AuthBridge can help your business. Fill out the form and we’ll be in touch within 24 hours.

By submitting this form you are agreeing to our privacy policy.

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Case Study | Creating Seamless Digital Verification & Onboarding Journeys for a Global Retail Joint

Case Study

Creating Seamless Digital Verification and Onboarding Journeys for a Global Retail Giant

Creating-Seamless-Digital-Verification-and-Onboarding-Journeys-for-a-Global-Retail-Giant

About the Company

One of the top three grocery and merchandise retailers worldwide with operations in 5 countries across Europe.

Industry

E-commerce & Retail

Size

1000-2000

Key results

  • Hiring at scale, with a fully automated process
  • Reduced TATs with a 10X faster document collection, uploading and verification
  • Improved efficiency with customisable workflows per our client niche and real-time case updates
  • Improved candidate experience with minimal paperwork, and an end-to-end digital onboarding

Products

Define the Problem

Hiring at scale is one of the biggest challenges for retail companies. But the challenge becomes even more defined when that organisation is a global retail giant.

When our client—one of the top three grocery and merchandise retailers in the world with operations in 5 countries across Europe—approached us for a comprehensive background screening solution to improve candidate experience and the organisation’s bottom line, we knew creating end-to-end automated onboarding and verification journeys was the solution.

How AuthBridge Helped

Document uploading and case initiation

We deployed iBRIDGE, our end-to-end digital employee verification and onboarding product, to address the key problem areas. The process flow had iBRIDGE as a bridge between our client’s ATS and HRMS systems. All the cases initiated via client ATS were fed automatically to iBRIDGE for the background verification process to begin.

Verification and status update

The verification process was completed 100% digitally through APIs built on top of our proprietary databases, and the real-time progress of all cases was always accessible to our clients through interactive dashboards on iBRIDGE. This helped our client company and its candidates quickly address any insufficiencies in the information.

Document storage and retrieval

At this point, we introduced SignDrive, an automated, cloud-based digital signing product to upload, sign, submit and manage documents digitally. With SignDrive, candidates could view and sign important onboarding documents such as the Code of Conduct, Gratuity Form, PF Form and Women Security Form. All these documents and other candidate details furnished during the case initiation stage were saved on iBRIDGE—a cloud-based document repository—for future access, reducing the burden on the HR teams.

Conclusion

Our comprehensive and compliant onboarding solution addressed the challenges of the current times. When writing this case study, we are engaging this client with another solution—WorkAttest—to streamline responding to ex-employee verification requests through automated handling. Creating a positive candidate experience has also led us to build a positive working relationship with our clients. We look forward to a long-lasting association with this global retail giant as its onboarding and verification partner.

Contact Sales

Ready to Explore AuthBridge for your business?

We’d love to show you how AuthBridge can help your business. Fill out the form and we’ll be in touch within 24 hours.

By submitting this form you are agreeing to our privacy policy.

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Case Study | An IT Solutions company almost employed a top-level hire with a fake IIM-A degree.

Case Study

An IT Solutions company almost employed a top-level hire with a fake IIM-A degree

An-IT-Solutions-company-almost-employed-a-top-level-hire-with-a-fake-IIM-A-degree

About the Company

A leading IT solutions provider offering a wide range of information technology (IT) products, services, and solutions to help businesses and organizations address their technological challenges.

Industry

IT/ITeS

Size

250-500

Key results

  • Caught multiple fake education documents 
  • Overlaps in employment and educational qualifications
  • Almost 10% of the offers extended to candidates for high-impact job positions are withdrawn or re-negotiated post an AuthLead™ report. 

Products and Solutions

Define the Problem

A leading IT solutions provider used our solution – AuthLead™ – to conduct background verification on the prospective CXO. The feedback on the CXO included a lack of professional communication skills despite an illustrious career boasting global exposure and education from top institutions. 

The objective behind screening the incumbent’s background was to investigate and highlight any red flags in his profile. AuthBridge was provided with the incumbent’s resume and documentary proof of address, education, and identity.

How AuthBridge Helped

Extensive web and media check 

Our extensive checks helped unearth multiple resumes and profiles with two different names. Post the discovery, both profiles were collated and compared to reveal gaps and overlaps in employment and educational qualifications.

In-depth reference check

This involved reaching out to the previous employers and helped in validating information about tenures, roles and overall conduct, among other details.

Education verification 

In education verification, it was found that one profile had a mention of education from Harvard University. Another profile included education from IIM-A which, when verified, came out to be fake.

Conclusion

Leadership Screening Services, like AuthLead™, prove to be worthwhile investments. Our solutions enabled our client to get a 360-degree view of the identity and profile of the person being verified.

Contact Sales

Ready to Explore AuthBridge for your business?

We’d love to show you how AuthBridge can help your business. Fill out the form and we’ll be in touch within 24 hours.

By submitting this form you are agreeing to our privacy policy.

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Case Study | Buy. Return. Repeat. How AuthBridge helped an e-commerce giant break this pattern with a real-time customer verification process

Case Study

Leading E-Commerce Giant Transformed their Customer Verification Process

Leading-E-Commerce-Giant-Transformed-their-Customer-Verification-Process

About the Company

A leading e-commerce player with product categories such as consumer electronics, fashion, home essentials and groceries, lifestyle products and many more.

Industry

E-commerce & Retail

Size

500-1000

Key results

  • Reduction in manual errors while application processing
  • Liveness checks and geo-location capturing for identity and address verification and fraud reduction
  • Enhanced customer service

Products and Solutions

  • Customer Onboarding and Verification

Define the Problem

  • In today’s time, online shopping is a customer’s haven. But it can become a seller’s nightmare when fake or fraudulent buyers misuse the platform causing huge revenue losses.

When our client, a leading e-commerce player, was finding it hard to keep the sellers on their platform happy and track non-genuine buyers. Their platform was being misused by errant buyers who used to place orders and then return them. Most of these buyers were other sellers who just wanted to leave a rival out-of-stock.

Challenges

  • A large number of wardrobing and customer identity frauds
  • Rival sellers stocking out by just ordering and returning
  • Dissatisfied sellers dealing with returns in huge numbers
  • Retaining sellers on the platform as well as ensuring faster disbursal of return amounts to genuine customers

How AuthBridge Helped

Built a solid pre-return verification system

By identifying customers in real time, it was possible to catch fraudulent transactions. We deployed liveness checks for verifying the identity of customers along with geo-location capturing to validate that a return was being initiated from the location mentioned on our client’s platform.

OCR-enabled application form processing

OCR technology was used to simplify manual return application processes such as form filling. This enabled gathering information from customers in a consistent format and reduced manual entry efforts by last-mile agents.

Conclusion

The process helped our client analyse the return pattern with real-time verification compared to manual verifications conducted post-return, creating a seamless customer experience and ensuring a faster return amount disbursal without hitting the revenue streams.

Contact Sales

Ready to Explore AuthBridge for your business?

We’d love to show you how AuthBridge can help your business. Fill out the form and we’ll be in touch within 24 hours.

By submitting this form you are agreeing to our privacy policy.