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How GHCL Built a Responsible, ESG-Ready Supplier Ecosystem

Case Study

How GHCL Built a Responsible, ESG-Ready Supplier Ecosystem

When you work with thousands of suppliers, ESG compliance isn’t optional — it’s the foundation of trust. GHCL partnered with AuthBridge to digitise supplier assessments, improve transparency, and align with global sustainability standards.

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About the Client

GHCL Limited, a leading Indian conglomerate in Chemicals and Textiles, is known for its strong focus on ethics, sustainability, and compliance.

Industry

Manufacturing

Size

5,000-10,000

The Challenges

Managing ESG risks across a diverse supplier base with inconsistent disclosures, manual oversight, and potential non-compliance.

The Solution

AuthBridge’s ESG Compliance Platform enabled:
  • Automated supplier checks and risk scoring
  • Continuous monitoring and audit trails
  • Supplier training to drive compliance readiness

The Results

Improved visibility and faster supplier approvals

 Early identification of high-risk partners

Stronger alignment with BRSR & global export standards

Conclusion

By partnering with AuthBridge, GHCL moved from fragmented supplier oversight to a streamlined, transparent ESG ecosystem. The result: greater trust, faster decision-making, and supply chain resilience built for both today’s regulations and tomorrow’s sustainability goals.

Case Study

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How India’s Courier Giant Built a Trusted Franchisee Network at 1M+ Daily Scale

Case Study

How India’s Courier Giant Built a Trusted Franchisee Network at 1M+ Daily Scale

When your operations handle over a million shipments a day, partner integrity cannot be an afterthought. Discover how AuthBridge helped this supply chain leader automate due diligence, reduce onboarding times, and build a trust-first franchisee ecosystem across India.

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About the Client

The client is one of the largest courier service providers in India with 8000+ delivery centres, 5000+ partner delivery centres across 2000+ cities.

Industry

Logistics

Size

5,000-10,000

The Challenges

Even giants stumble when scaling into tier-2/3 markets. Without rigorous partner checks, the risks multiply:

  • Fraudulent partners harming last-mile delivery experience
  • Payment defaults and financial exposure
  • Lack of standard processes causing delays & inefficiencies
  • Poor partner behaviour reflecting on brand trust

The Solution

AuthBridge implemented an integrated due diligence platform that:
  • Automates identity and business validations (PAN, GST, UBO)
  • Runs legal & court record searches to flag prior misconduct
  • Verifies address and infrastructure via field audits
  • Offers real-time dashboards and audit trails for compliance
  • Uses conditional workflows to accelerate approvals

Key Results

  • 40–50% faster onboarding TAT
  • 10–20% cost savings in tier-2/3 markets
  • 60–80% reduction in manual onboarding resource load
  • A scalable, compliant partner base delivering consistent performance

Conclusion

In partnership with AuthBridge, the courier giant not only solved today’s onboarding challenges but also built a future-ready foundation for growth. A network that is scalable, transparent, and trusted — designed to keep pace with India’s booming logistics sector.

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Accelerating Dealer Onboarding and Due Diligence for a Leading EV Manufacturer

Case Study

How a Leading EV Brand Onboarded Dealers 3X Faster

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About the Client

A rapidly growing electric vehicle manufacturer in India, part of a renowned mobility group, is redefining urban and commercial logistics through sustainable small commercial EVs. Launched in 2023, the company has introduced high-performance electric SCVs with strategic charging partnerships and strong after-sales support.

Industry

Manufacturing

Size

5,000-10,000

Key Results

  • The implementation of the solution had measurable impact across efficiency, compliance, and experience metrics:
    MetricBeforeAfter
    Onboarding Turnaround Time10–12 Days< 5 Days
    Manual Process Dependency100%< 20%
    Data RedundancyHighEliminated
    Compliance VisibilityLowFull Audit Trail
    Dealer SatisfactionModerate2x Improvement

Product and Key Checks Offered

The Challenges

  • Inconsistent Onboarding Workflows: Manual, ad hoc processes led to delays, errors, and duplication.
  • No Central Repository: Siloed information across teams prevented transparency and slowed down approvals.
  • Redundant Information Requests: Dealers faced frustration due to repeated document submissions.
  • Compliance Gaps: Inadequate audit trails and inconsistent documentation created regulatory risks.
  • Lack of Process Visibility: Internal teams couldn’t track onboarding progress in real-time.

The Solution

To solve these pain points, a digital, end-to-end onboarding and due diligence platform was implemented, delivering:
  • Centralised Dealer Management Portal: A single source of truth for all dealer data and documents, accessible across departments.
  • Standardised Workflows: Pre-defined onboarding flows with conditional logic, escalations, and automated alerts.
  • Document & Background Verification: Automated ID validation, business checks, and financial due diligence to reduce manual effort.
  • Real-Time Dashboards: Visual progress trackers for operations, business, and compliance teams.
  • Audit-Ready Logs: Full traceability of actions taken during the onboarding lifecycle.

Conclusion

By digitising dealer onboarding and due diligence, the EV manufacturer unlocked faster go-to-market capabilities, greater internal efficiency, and a stronger compliance framework—laying the foundation for sustainable growth at scale.

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How a Leading FMCG Simplified Vendor Onboarding, Reducing TAT By 5X

Case Study

How a Leading FMCG Simplified Vendor Onboarding, Reducing TAT By 5X

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About the Client

One of India’s largest FMCG companies, with high reach in rural and urban markets, was struggling with its outdated onboarding processes. Their dealer onboarding relied on manual form-filling, physical document collection, and fragmented approvals that led to errors, compliance risks, and long delays in activating sales channels.

They needed a digital-first solution to automate processes, ensure compliance, and keep up with their fast-growing dealer base.

Key Results

  • 5X Faster Onboarding
  • Annual onboarding capacity scaled up by 12X.
  • Improved Compliance: Approval-based workflows ensured traceability and audit readiness.
And many more.

Product and Key Checks Offered

Don’t let manual processes hold your business back. See how leading enterprises are already accelerating sales and strengthening governance with digital-first onboarding.

Identity Documents In India: A Detailed Guide – AuthBridge

eBook

Identity Documents Of India: A Detailed Guide

In this era of Digital India where identification plays a crucial role in accessing services and rights, understanding India’s National IDs (identification documents) is extremely important. ‘Identity Documents Of India: A Detailed Guide‘ offers an in-depth view of the country’s six major national identification cards of India

This eBook serves as an essential resource for anyone looking to understand the purpose, benefits, and registration processes of each of the following national ID Cards of India:

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Why This eBook?

India’s identity verification landscape is vast and complex, with six major national identification cards playing a crucial role across sectors. From seamless onboarding processes to efficient KYC compliance, understanding these IDs is essential for businesses and individuals alike.

This eBook dives deep into each identification system—Aadhaar, PAN, Passport, Voter ID, and more—providing an in-depth view of their features, functions, and significance. Whether you want to streamline customer verification, enhance fraud prevention measures, or stay informed, this eBook is your go-to resource.

Key Takeaways From This eBook

Explore this detailed guide on India’s various national IDs and get these key insights:

  • Comprehensive overview of each ID’s history, purpose, and impact on Indian society.
  • Step-by-step guides to obtaining each ID, including required documents and application processes.
  • Importance of these IDs in  India’s digital economy
  • FAQs that tackle the most pressing questions head-on, providing clear, concise answers

FAQs around National IDs of India

While it was previously mandatory to link Aadhaar with bank accounts, the Supreme Court of India ruled that it is not compulsory for banking services. However, it may still be required for certain government benefits and subsidies.

Yes, the PAN card is accepted as a valid proof of identity for domestic flights in India.

If you lose your PAN card, you can apply for a reprint on the NSDL or UTIITSL website. For a lost Aadhaar card, you can download a digital copy from the UIDAI website using your Aadhaar number or enrolment ID.

The Aadhaar card is a unique identification number for residents of India, used for various services and benefits. The Voter ID card is issued to eligible voters for participating in elections. Both serve as identity proofs but are used for different purposes.

To apply for a passport, you need proof of identity (Aadhaar, PAN card), proof of address (utility bills, bank statement), and proof of date of birth (birth certificate, school leaving certificate). Additional documents may be required for specific cases.

An Aadhaar Card is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) to residents of India.

A Ration Card is a document issued by the government to households for purchasing subsidized food grains and other essentials.

You can renew your Passport by applying online through the Passport Seva website and scheduling an appointment at a Passport Seva Kendra (PSK).

Proof of identity, proof of address, and age proof are required. Specific documents include Aadhaar Card, Voter ID, and birth certificate.

You can apply for a Voter ID Card online through the National Voter Service Portal (NVSP) or offline by submitting Form 6 at the local Electoral Registration Office (ERO).

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Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge

Case Study

Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge

Leading Micro Finance Company’s Identity Verification Process Streamlined By AuthBridge - Case Study

About The Company

Established in October 2016, & headquartered in New Delhi, the client is furnishing its affordable micro-credit services to almost 17.5+ lakh women entrepreneurs from rural and semi-urban areas. The company has experienced substantial growth, reaching an Assets Under Management (AUM) exceeding Rs. 5,000 Cr. It has established a terrestrial presence with over 650 branches spanning 55,000 villages in 25 states.

Industry

Finance

Size

5,000-10,000

Key Results

Our customer-centric approach helped our client achieve fantastic results with a heavy drop in TAT as well.

  • Nearly 2% of the sampled customer base were identified as repeat fraud borrowers applying under a different loan number through synthetic identities
  • Considering the client had sanctioned over 1 million loans to date, this translates to a significant impact.
  • By preventing fraudulent loans, AuthBridge’s solution protects the financial institution and promotes responsible lending practices.

Over 61 million loans are sanctioned through MFIs, emphasizing the immense potential of this use case. AuthBridge’s solution can significantly reduce fraud and improve loan recovery rates for the entire MFI industry.

Product and Key Checks Offered

The Challenges

The client was facing major challenges and issues with repeat borrowers using synthetic/fraudulent identities. This resulted in delinquencies and financial losses.

The Solution

Looking at the client’s needs and severity of the task at hand, AuthBridge conducted a comprehensive negative photo match exercise for the client’s existing customer base. This helped identify fraudulent borrowers through facial recognition technology.

  1. Identification of Fraudulent Borrowers: Through the negative photo match exercise, AuthBridge was able to identify instances where borrowers had used synthetic or fraudulent identities to secure loans from our client. 
  2. Enhanced Fraud Detection: Our solution provided the client an additional layer of protection against identity fraud and more.

Conclusion

By transforming fraud check for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

Case Study

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Leading Fertilizer Company Streamlines Dealer Due Diligence Process With AuthBridge

Case Study

Leading Fertilizer Company Streamlines Dealer Due Diligence Process With AuthBridge

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About The Company

This Fortune 500 company headquartered in the USA is the world’s largest combined producer of concentrated phosphate and potash, with a production capacity touching 27 million tons. Its wholly owned Indian subsidiary, based out of Gurugram, Haryana, has sold over 10 million tons of products in India and is the only Mine-to-Market Phosphate & Potash company in the country.

Industry

Fertilizer

Size

10,000+

Key Results

The client witnessed remarkable results after implementing AuthBridge’s highly customised solutions. They experienced a significant improvement in their dealer verification process, saving valuable time and resources while following all relevant legal compliances. The key outcomes included:

  • Faster Dealer Onboarding: The solution enabled quicker onboarding of dealers, expediting business processes.
  • Cost Savings: By choosing from our multiple customised packages for their requirements , the client achieved substantial cost savings, optimising their budget allocation and more.

Product and Checks Deployed

The Challenges

The client faced a critical challenge: It had no formal agreements with its existing dealers. Apart from this, some other severe challenges were hindering the client’s progress, including:

  • High new dealer onboarding TAT
  • Need for Credit Limit assessment from trustworthy assessors
  • Need for Credit Risk assessment of dealers

The Solution

After thoroughly evaluating the client’s existing processes, AuthBridge seamlessly integrated its customer-centric and AI-powered onboarding, due diligence and e-signing solution, increasing operational efficiency and ensuring robust dealer verification. 

We offered multiple packages to our clients based on their needs and requirements. These customer-focused packages included:

  1. Dealer Onboarding and Digital Signing
  2. Dealer Onboarding, Digital Signing and Due Diligence (Credit Risk and Credit Limit Assessment)
  3. Dealer Onboarding, Digital Signing, Due Diligence and On-site visits

Conclusion

By revolutionizing dealer onboarding and credit risk assessment, we enabled the client to excel in their industry with a customer ecosystem founded on trust, efficiency, and affordability. Our AI-driven automation enhanced speed, scalability, and ensured trust, transparency, and compliance.

Case Study

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Textile Major Conducted 16000+ Instant Background Verifications With AuthBridge

Case Study

Textile Major Conducted 16000+ Instant Background Verifications With AuthBridge

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About The Company

Headquartered in Ludhiana, Punjab, the client is the largest terry towel and wheat straw based paper manufacturer in the world. The company has an annual revenue of INR 6200+ crores and a wide range of products in the categories of home textiles, stationery, paper, yarn, and chemicals.

Industry

Manufacturing

Size

10,000+

Key Results

The client witnessed remarkable results after implementing AuthBridge’s background verification solution. They experienced a significant improvement in their employee background verification process, saving valuable time and resources. The key outcomes included:

  • AuthBridge’s thorough checks, including criminal background assessments, contributed to a safer work environment by identifying candidates who might pose a safety risk to other employees or the organization.
  • We helped businesses adhere to industry-specific regulations and legal requirements for employee background checks, reducing the risk of non-compliance penalties and many more.

Product and Key Checks Offered

The Challenges

The client was facing a herculean challenge in front of itself. The challenge at hand was to do a background verification check of its existing employees, surmounting over 16,000 personnel spread all over India.

The Solution

Upon fully grasping our client’s needs, we chose to elevate their background verification processes through our exhaustive suite of BGV checks. Our offerings bolster background screening capabilities with instantaneous verification, leveraging a database-centric method that furnishes tenfold faster, precise results. Such efficiency enabled the swift execution of thousands of background verifications for our client in mere minutes. Our finely tuned name-match algorithms adeptly handled the complexities of geographical and regional differences, ensuring accuracy in every match.

Conclusion

By transforming background verification for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

Case Study

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Discover How a Leading Indian Sugar Manufacturer Simplified Its BGV Process with AuthBridge

Case Study

Discover How a Leading Indian Sugar Manufacturer Simplified Its BGV Process with AuthBridge

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About the Company

Founded in 1975 and headquartered in the City of Joy, Kolkata, the client is one of India’s leading sugar manufacturing companies engaged in the primary businesses of Sugar, Bio-Ethanol & Renewable Energy.

Industry

Manufacturing

Size

5,000-10,000

Key Results

We transformed the client’s process, saving time and fostering trust, in just one efficient, secure journey:

  • Flawless Verification: Our solutions eliminated ALL BGV misses, ensuring complete confidence in new hires
  • Continuous Compliance: We implemented ongoing monitoring, safeguarding the client’s business 24/7 and more.

Product and Key Checks Offered

The Challenges

This leading sugar manufacturer encountered significant hurdles due to the requirement of distinct user credentials across various locations. This approach led to 

  1. complex access management, burdening the administrative team with increased oversight and higher error rates. 
  2. Furthermore, this fragmented credential system complicated compliance and security efforts, amplifying the risk of breaches and regulatory penalties.

The Solution

Our iBRIDGE solution revolutionized the client’s approach by consolidating multiple accounts from diverse locations into a singular, unified platform. This integration provided unparalleled visibility into statuses, reports, and activities through a comprehensive dashboard.

Conclusion

By transforming the user background verification for our client, we empowered the client to focus on what they do best – thriving in their industry, knowing their BGV process is built on trust, efficiency, and cost-effectiveness.

Case Study

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AuthBridge Streamlines Leading Bike Taxi Aggregator’s Customer Onboarding Process

Case Study

AuthBridge Streamlines Leading Bike Taxi Aggregator’s Customer Onboarding Process

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About the Company

The client, a company founded in 2015 and headquartered in Bengaluru, India, is one of India’s largest Bike Taxi App services by being the number 1 choice of 10 Million people. It also recently launched its Cab services in Delhi, Bangalore and Hyderabad.

Industry

Transport

Size

10000+

Key Results

The client gained peace of mind knowing their customers were vetted and compliant, all while building stronger relationships through a smoother onboarding experience:

    • Faster customer and rider onboarding
    • Reduction in dropout rates for users
    • Reduced CapEx-related loss over a period
    • Better visibility over the entire onboarding process for our clients

Products

The Challenge

The client faced a critical challenge: balancing a smooth customer onboarding experience with minimising risks to its assets and users. The following were the major challenges that the client faced:

  • Reducing damage and theft during user pick-up and drop-off while maintaining a convenient experience
  • Balancing security measures with cost-effectiveness in a large fleet
  • Addressing risks involving user contact, potential fraud, and theft while ensuring a streamlined process
  • User identity and address verification
  • Fleet-on-street entrepreneur’s Identity, address, criminal background, and bank account verification

The Solution

We simplified the onboarding process for the client and effectively managed all the problems by incorporating these solutions:

  • We prioritized safe onboarding for our client. Leveraging OCR technology, our secure APIs verified user identities and addresses. Physical site visits by our team provided real-world confirmation, ensuring legitimate customers and peace of mind.
  • To help protect against potential vehicle damage, we recommended securing a minimum deposit from the customer’s wallet as an additional safety measure
  • We built a robust onboarding process from scratch, protecting the client from fraudulent riders who could harm both the business and customers. Proprietary databases revealed any criminal records, and PennyDrop bank account checks shielded against financial risks.

Conclusion

By transforming customer onboarding, we empowered our client to focus on what they do best – thriving in their industry, knowing their customer ecosystem is built on trust, efficiency, and cost-effectiveness. Our AI-powered automation boosted speed and scalability and instilled trust, transparency, and compliance.

Case Study

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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
Greenlam

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