Resume Lies Rising with ‘no holds barred’- What HR needs to Do_

Resume Lies Rising with ‘no holds barred’- What HR needs to Do?

1 in every 6 candidates were found to lie on their resumes in FY17. The discrepancies (mismatch in information shared by a candidate during job application and the information verified during background verification.; source: Annual Trend Report 2017) rose by 48% PAN India compared to FY16, indicating increased fraudulent manipulations to secure lucrative jobs. HR Fraternity is dealing with increased job switches, making talent acquisition and retention extremely critical. Increased attrition, easily available job information on job sites and increased globalization has led to frequent job hopping amongst candidates.

At an alarming discrepancy rate; employee fraud is one of the expensive most liability for an organization. Not yet impressed, here are a few more…

Some More Facts

Past Employment history was the most manipulated, followed by address details.  Employee screening services have witnessed radical changes in the last three years. Identity verification has gained significant momentum following increased identity fraud incidents.

  • 4352 candidates in a million were found to produce fake Identity details.
  • 2162 candidates in a million were found discrepant during the police verification
  • 6265 candidates in the million were found to be discrepant in drug test cases.

What’s the Matter Really?

Increased discrepancies across sectors & job titles is disturbing. Frauds during the hiring process leads to Bad Hires. Bad Hires can cost you a world when it comes to Insider Threats, Brand Reputation, Financials, Peer’s safety and Workplace Culture! HR must ensure every candidate is Screened before Hiring!

What is the HR’s Role?

HR across organisations need to mitigate employee risks by adopting structured background screening programs. This involves creating a standard grid for classification of unacceptable gaps in candidate resumes and verified information, formulation of strict policies related to background screening during hiring, and implementing role-based background verification packages. These need to be customised in line with the risk associated with a profile. Structured background verification programs eliminate bias from the hiring cycle by treating all incoming employees at par. Identity verification and criminal background checks should be “must conduct” checks to ensure a safe workplace!

In a nutshell, organisations need to adapt themselves to the changing fraud paradigm and keep reinventing their background verification program to mitigate risks and create a safe workplace! To know more, schedule an appointment with our expert today.

Write to us at communication@authbridge.com.

Remote and Contactless Digital Onboarding of Customers in Insurance Industry

Bridging the gap between Trust and Talent

15.21% candidates misrepresented info. to their employers in FY 2017 to bag lucrative jobs! (Ref: Annual Trend Report 2017 by AuthBridge)

Trust is the essence of all human relationships!

Organizations hire Talent to ensure business success. However, they need to take a brutally honest view of the talent they hire- Are they trustworthy? Is the candidate safe for their peers? Does the candidate have the right skills? Is the candidate likely to impact brand reputation & company’s financials? Hiring managers review resumes and conduct interviews to build trust in a candidate. Some organizations also conduct 

Start-up Mayhem Conduct Full Power Due Diligence

Start-up Mayhem: Conduct Full Power Due Diligence

The digital revolution has brought in massive disruption with technology consistently advancing over the years. With that the culture of start-ups only seem to get more chaotic over the rapidly changing times. There has been a major paradigm shift.

Investors intending to inject funds into start-ups also run background checks and it works vice-versa. That way start-ups need to conduct thorough due diligence on their investors, vendors, partners, etc. to clearly gauge their capabilities and competencies. An exhaustive due diligence is inevitable for budding organizations especially, seeking debt and equity financing. Hence, due diligence is important on both sides of the table. A recent news reported how 52,911 profitable Indian companies pay zero tax so how do they make it possible? It is acceptable for companies partnering with them? It is very important to look through the pros and cons of an investment before putting in scarce resources and money.

The reasons for start-ups to perform exhaustive due diligence: To identify any issues with the partner/business that must tidy up before any settlement is agreed upon. To spot issues that could be turn out to be deal breakers Availability of limited resources with the start up Alliance with reputable partners Synergy of abilities, competencies, etc. It was observed that many-a-times companies revoked contracts due to directors of partnering firms demonstrating certain behavioural concerns at the management level.

We have seen some aspiring entrepreneurs bearing the brunt due to some bad decisions at the brink of their ventures. Financial institutions are bound by a regulation called KYC (know your customer). Companies also follow similar KYC for investors/partners. You should want to know who is investing, why are they investing, who are they, how they earned their money, what is their risk attitude and appetite and other such valuable points. A thorough due diligence helps to know the promoters and their intentions as a part of an investment decision-making process.

With the growing instances of frauds and the increasing regulatory watch on investments, this ensures that investees are entities of repute and can safely operate and grow in an increasingly global business environment.

What’s new in the Insurance Industry_ Unveil with background screening

What’s new in the Insurance Industry? Unveil with background screening

In the insurance industry, there are a lot of perils to protect integrity of the company, holding sensitive information of the users. Considering the fact that the insurance industry deals with a lot of confidential information, most of the insurance companies are very well-regulated and deeply concerned about compliance and government norms. It is hence unavoidable to conduct employee screening on insurance professionals to effectively investigate superficial claims made, identify potential signs of fraud and reduce any probable financial loss.

There are instances of corporate fraud being committed by professionals which calls for remarkably honest employees. One poor hiring decision can certainly have a negative impact on the sector as many cases of fraud, misconduct or theft of sensitive information are likely to happen. Fraud and theft of confidential information committed by insurance professionals continue to greatly cost the industry.

In today’s stringent regulatory context, financial houses have to be aggressively vigilant in compliance and recruitment policies. That’s why most of these financial institutions including banks, brokerage houses, insurance firms etc. need to screen and hire talented individuals only.

The share of misrepresentations in the financial sector including insurance and banks has seen a substantial increase, majorly due to limited job opportunities in this sector. However, the discrepancy rate at 23.99% is the highest amongst all industries. [Source: AuthBridge Annual Trend Report]

Suggested checks for this industry can be listed as shown below:

  • Instant ID Checks
  • Criminal Background Check
  • National Criminal Database Check
  • Credit Check
  • Employment Check
  • Education Check
  • Drug Abuse Test

All operations of a company are detailed and play an important role in protecting the integrity, name, reputation of one’s company. It is imperative that operations are managed correctly and that the right team is hired with the right calibre, skill sets, attitude, past history etc. to keep the business moving forward and protect the brand. Hiring of quality workforce will only enhance the hiring processes and also the very answer to the challenge of the insurance sector. With an effective background screening policy in place, insurance industry can minimise the risk of the fraud, theft and employee misconduct to a large extent which will be of great assistance in the long term success. Comprehensive background screening helps to ensure that the evil intentions of individuals/entities are mapped well in time. This beginner’s step does contribute in a big way to the society and people to weed out unwanted actions and behaviour towards humanity, in general.

Leadership Due Diligence is a Long-Term Investment

Hiring Leaders? Here’s how you can Mitigate Risks!

Citing a case from last year, a senior executive for a technology firm was turned down due to his involvement in betting with huge losses on Indian Stocks. The finding was workable only with formal due diligence. Shortlisting for senior positions has always been sensitive & contentious, but its criticality was only realized with rise in senior management frauds. HR folks and recruitment consultants take extra precautions while hiring for leadership positions.

Leaders are the drivers of business success. Responsible for business goal s

The Gig Economy Can Create Up to 90 Million Jobs in India Even Post-Pandemic-1

Reducing ‘Time to Build Trust’-Essence to being Preferred by EMPLOYEES & CUSTOMERS

Contractual staff opportunities are on the rise with flourishing on-demand businesses. Automation has furthered this growth agenda by enabling better service levels and enhanced on-boarding. Customer/Employee experience is a key element in the acquisition process. Be it quick loan disbursements, quick issuance of SIM cards; better, streamlined processes and quicker TAT leads to an enhanced customer experience! In fact, quick, reliable services have become one of the top preference criteria in the customer decision making process today.

Similarly, for the HR fraternity, Employee is the customer. Enhanced On-boarding experience is a key element for the Talent Acquisition function. A major element affecting the experience in this journey is the ‘Time to Build Trust’. Be it your employees or contractual staff, they are our brand ambassadors and impact your reputation in the market. This has a direct bearing on your company’s balance sheet. With flourished hiring, especially in high growth industries like On-Demand sector, time to Building Trust needs to be reduced. Background Verification is the key enabler in establishing trust.

By verifying an individual’s identity, profile and reputation, background verification brings transparency and provides insights into an individual as a person. Advent of technology and increased focus on customer delight has led to the expectation of background screening processes to be quicker, more effective and more accurate. Rather, time to building trust is expected to become instant. Traditionally, building trust has been implicit and not possible in real time. And the results have been surprising! Insider threats and frauds from employees across all levels have been found to rise. 10.29% discrepancy was reported across all cases screened by AuthBridge in FY 2016.

Such incidents could have been addressed with instant verifications. And who’s the game changer? It’s TrustOnDemand. With TrustOnDemand, one can verify the three key ingredients to establish trust on an individual/ business entity – Identity, Profile and Reputation. This is now possible with introduction of Aadhaar, tech-enabled platforms, advanced APIs, sophisticated algorithms, machine learning and concepts of the new world. Automated platforms today ensure you of high quality, quick, accurate background check results to help you bridge the trust deficit and solve your background verification challenges. For example, leveraging Aadhaar Data, the world’s largest biometric database, instant identity checks can be performed on your employees, interviewees, visitors, vendors, delivery boy, driver, maid, employee or any individual.

Similarly, eKYC can be used to manage visitors at offices/home and instant reputation checks can be conducted to reveal any criminal records by searching through courts record databases from across the country. TrustOnDemand infrastructure enables you to make informed decisions on the fly- anytime, anywhere. This improves the turn-around time for hiring by enabling the hiring manager to evaluate the candidate’s credentials quickly while the HR is rest assured of one’s reputation and criminal background. TrustOnDemand ensures a secure workplace/ interacting atmosphere around you while delivering a smooth on-boarding experience. To know more, schedule an appointment with our expert today.

Write to us at communication@authbridge.com.

TrustOnDemand™_ The Game Changer for Hiring & On-boarding

TrustOnDemand™: The Game Changer for Hiring & On-boarding

With the world getting pervasively digital, interactions and collaborations for business purposes and otherwise are on an exponential rise! On-demand services have further transformed the business landscape. In such a complex network, individuals and businesses trust one another blindly! In day to day life, you depend on people you don’t know well to work for you, to drive you around, to offer you services etc.

Traditionally, building trust has been implicit and not possible in real time. And the results have been surprising! Insider threats and frauds from employees across all levels have been found to rise. 10.29% discrepancy was reported across all cases screened by AuthBridge in FY 2016.Similarly, identity theft accounted for 77% of all detected credit frauds in India in 2016. Cases of rape and criminal activities by delivery boys, drivers and others are becoming a daily affair! Such incidents could have been addressed with Instant Identity verifications. Hiring gets delayed and on-boarding experiences see negative impact due to increased response time. Absence of such instant solutions have led to barely 6% of current demand being addressed in the market. Today, with technology and creation of authentic databases, bridging the trust deficit gap is possible!

And who’s the game changer? It’s TrustOnDemand™ .

With TrustOnDemand™ , one can verify the three key ingredients to establish trust on an individual/ business entity Identity, Profile and Reputation. Powered by technology, advanced search algorithms, APIs and distributed authentic databases, TrustOnDemand™ mitigates risks and assures you a safe environment. For example, leveraging Aadhaar Data, the world’s largest biometric database, instant identity checks can be performed on your employees, interviewees, visitors, vendors, delivery boy, driver, maid, employee or any individual.

Ekyc can be used to manage visitors at; offices/home and instant reputation checks can be conducted to reveal any criminal records by searching through courts record databases from across the country. TrustOnDemand™ infrastructure enables you to make informed decisions on the fly- anytime, anywhere. This improves the turn-around time for hiring by enabling the hiring manager evaluate the candidate’s credentials quickly while the HR is rest assured of one’s reputation and criminal background. TrustOnDemand™ ensures a secure workplace/ interacting atmosphere around you while delivering a smooth on-boarding experience.

The Power of Aadhaar based eKYC

All You Need To Know About Aadhaar-based EKYC

With the rise in globalisation and the digital age, efficient and secure identity verification systems have become essential for businesses, governments, and individuals alike. Aadhaar-based eKYC (Electronic Know Your Customer) has emerged as a revolutionary solution in India, simplifying identity authentication processes for sectors like banking, telecom, insurance, and more. This digital solution leverages Aadhaar, the world’s largest biometric identification system, to offer a secure, paperless, and cost-effective means of verifying an individual’s identity.

What Is Aadhaar-Based eKYC?

Aadhaar-based eKYC (Electronic Know Your Customer) is a digital process designed to authenticate and verify an individual’s identity using the Aadhaar database. It eliminates the need for physical documents, relying instead on the biometric and demographic data associated with the unique Aadhaar number. This digital verification is fast, secure, and paperless, making it ideal for industries where customer identity verification is a legal or regulatory requirement.

The system works by accessing the Aadhaar database, maintained by the Unique Identification Authority of India (UIDAI). The Aadhaar-based eKYC system facilitates seamless Aadhaar verification and Aadhaar authentication, enabling real-time verification through Aadhaar biometric verification using fingerprints, facial recognition, or iris scans. From applying for a mobile connection to opening a bank account, Aadhaar eKYC is becoming an important tool for businesses across industries.

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How Does Aadhaar-Based eKYC Work?

  1. User Consent: The individual provides their Aadhaar number and consents to share their Aadhaar-linked data.
  2. Aadhaar Authentication: The requesting entity sends an authentication request to the UIDAI, which verifies the biometric data (fingerprint or iris scan) or demographic information provided by the individual.
  3. eKYC Data Sharing: Upon successful authentication, the UIDAI shares the eKYC data (name, address, photograph, etc.) with the service provider for further processing.

Example:

A customer applying for a new mobile connection can provide their Aadhaar number to the telecom provider. By completing Aadhaar-based eKYC, the customer’s details are instantly verified, eliminating the need for submitting physical ID documents.

Benefits Of Aadhaar-Based eKYC

  • Speed And Efficiency

Aadhaar-based eKYC significantly reduces the time required to verify customer identities. Traditional KYC processes involve physical paperwork, photocopies, and manual verification, often taking days or even weeks. With Aadhaar eKYC, the process is completed in minutes, providing businesses with an edge in customer service and improving overall efficiency.

  • Cost-Effective

The elimination of paper-based documentation results in reduced operational costs. For sectors like banking, where KYC compliance is critical, switching to Aadhaar paperless KYC can reduce paperwork costs by over 80%. This digital solution also saves businesses from storage and handling expenses associated with physical documents.

  • Enhanced Security

Aadhaar-based eKYC offers enhanced security through biometric authentication. With fingerprint and facial recognition verification, it becomes extremely difficult for fraudsters to falsify identities. The unique Aadhaar number linked with a person’s biometric data ensures that only the authorised individual can complete the KYC process.

  • Compliance with Regulatory Standards

Aadhaar eKYC complies with India’s stringent regulations, like the upcoming DPDP act, around identity verification, making it a legal and robust solution for businesses in industries like finance, telecom, and insurance. The UIDAI ensures data security and user privacy in line with government standards.

Use Cases Of Aadhaar-Based eKYC Across Industries

1. Aadhaar KYC for Banks

Banks are legally required to verify the identity of their customers for account opening, loan processing, and other services. Aadhaar-based eKYC simplifies this by allowing banks to authenticate customers remotely. For instance, major banks in India use eKYC to open new savings accounts or process loans in real-time.

2. Aadhaar KYC for Telecom

Telecom companies leverage Aadhaar KYC for mobile connections, enabling quick and seamless onboarding of customers. For example, when applying for a new SIM card, customers can provide their Aadhaar details and instantly complete the KYC process without submitting any physical documents.

3. Aadhaar KYC for Financial Services and Mobile Wallets

For mobile wallets and digital financial services, Aadhaar-based eKYC enables secure and quick onboarding of customers. Many fintech platforms and e-payment aggregators use this system to verify users’ identities, making digital transactions more secure and seamless.

Legal And Regulatory Aspects Of Aadhaar-Based eKYC

The adoption of Aadhaar-based eKYC in India is guided by several legal frameworks and regulatory guidelines that ensure its secure and lawful usage. The primary regulatory body overseeing Aadhaar operations and usage is the Unique Identification Authority of India (UIDAI). Various laws and directives have been enacted to protect user data, ensure transparency in the eKYC process, and prevent misuse.

Regulatory Guidelines by UIDAI

UIDAI is responsible for managing the Aadhaar system and ensuring the privacy and security of citizens’ data. It has issued clear guidelines for businesses and service providers that use Aadhaar for identity verification. Some of these regulations include:

  • Data Security: Companies must ensure that the Aadhaar data they handle is encrypted and stored securely. Sharing of Aadhaar data without consent is prohibited.
  • User Consent: Aadhaar-based eKYC can only be conducted with explicit consent from the user. This includes the individual agreeing to share their biometric data and Aadhaar number for verification.
  • Aadhaar Authentication Regulations: Businesses and service providers must use the Aadhaar authentication APIs provided by the UIDAI for secure transactions. This ensures that the eKYC process is tamper-proof and compliant with government standards.

Aadhaar and the Supreme Court of India

In 2018, the Supreme Court of India delivered a landmark judgment regarding the usage of Aadhaar. The court ruled that while Aadhaar was constitutional, its use must be regulated to protect individual privacy. According to the verdict:

  • Aadhaar is mandatory for availing of government benefits and subsidies.
  • It is not mandatory for services like obtaining SIM cards or opening bank accounts, though many private companies continue to use Aadhaar-based eKYC for its efficiency.

This ruling ensures that Aadhaar-based eKYC is not misused by private organisations and that citizens retain control over how their Aadhaar data is used.

Security and Privacy Concerns Around Aadhaar eKYC

While Aadhaar-based eKYC has revolutionised identity verification, there are ongoing concerns regarding data security and user privacy. With biometric and demographic data being sensitive, any breach could result in identity theft, financial fraud, or misuse of personal information.

Biometric Data Security

Aadhaar-based eKYC relies heavily on biometric authentication, including fingerprint scans and facial recognition. The UIDAI ensures that biometric data is encrypted and stored securely. However, the risk of biometric data leaks or hacking has raised concerns, as this data cannot be changed, unlike passwords or PINs.

User Consent and Control

The regulatory framework ensures that Aadhaar-based eKYC can only be conducted with the individual’s consent. However, concerns around informed consent still exist, as many users may not fully understand the implications of sharing their biometric and demographic information. Ensuring greater transparency around how user data is handled, stored, and processed is crucial for building trust.

Preventing Data Misuse

Aadhaar’s database is centralised, and despite rigorous security measures by UIDAI, any breach could have wide-reaching effects. Hence, regular audits, monitoring, and strict penalties for data misuse have been enforced to safeguard user data.

The UIDAI maintains the Aadhaar Data Vault, a secure storage system where Aadhaar numbers are stored in encrypted form. This system ensures that sensitive data is not vulnerable to hacking attempts. Additionally, the UIDAI offers a Virtual ID (VID) system, allowing users to share a temporary 16-digit virtual ID instead of their Aadhaar number for authentication, thereby adding an extra layer of security.

e-KYC- Reducing On-boarding Turn Around Time

e-KYC- Reducing On-boarding Turn Around Time

The Electronic Know-your-customer (e-KYC) process, based on Aadhaar or Unique Identification Number is transforming operations across businesses- saving time and money while delivering a seamless experience! Using Aadhaar information and biometric/OTP-based authorizations, e-KYC enables businesses with a paperless onboarding process, reducing onboarding time from days to minutes! With more than 98% of the Indian population being enrolled with UIDAI, Aadhaar is the world’s largest biometric database. Using advanced technology, restful APIs and authentic data, e-KYC services can verify and gather identity information of individuals in real-time.

This leads to enhanced operational efficiency. Today, multinationals are using Aadhaar-enabled e-KYC services; for multiple use cases- be it visitor management, streamlining the interview process, improving candidate form filling or the overall onboarding process. For example, more & more banks are relying on e-KYC for their authentication processes and getting rid of mundane, manual processes. Tons of customer developments and managed services are solving innumerable onboarding issues.

With e-KYC, you can open a bank account online in a matter of minutes! Similarly, a lot of people in rural and suburban areas do not have the documents for KYC.  The e-KYC process serves as a good medium to acquire new accounts, especially in rural and unbanked areas. In its physical form, the KYC process is completed by banks in 5-7 working days. Through e-KYC, the time taken would be reduced to near instant and this way, a bank can save the time, money and labour required for the verification process. Not only does e-KYC save time and money, but it also improves the quality of data available and standardizes the data at various touchpoints by benchmarking it to the UIDAI database. With diminishing boundaries and advancements in technology, businesses are increasingly collaborating through digital means in addition to traditional means. This calls for exhaustive Know Your Customer (KYC) solutions to mitigate risks related to bad debt, bad reputation and legal matters due to a fraudulent customer.

The usage of tech-enabled platforms and authentic data to assimilate information related to business entities and verify them in real time is essential. There is a need for a good mix of traditional and new-age KYC solutions on the Aadhaar platform to help you, on-board customers, easily and quickly while mitigating risks. To know more, schedule an appointment with our expert today.

Write to us at sales@authbridge.com.

What and How of Udyam Aadhaar Verification

New ‘trust’ factor: The impact of Aadhaar in India

One of the undesirable effects of a connected society is the rise in number of Identity theft cases around the world. Thanks to a variety of personal and sensitive information available and accessible online, criminals around the world have a field day committing financial frauds by usurping the identity of ordinary citizens. A record 15.4 million Americans were victims of identity thieves in 2016, according to a study by Javelin Strategy & Research[1]. In India, identity theft accounted for 77% of all financial fraud cases in the first quarter of 2015, according to a report by Experian India[2].

These cases typically involve accessing personal or sensitive data illegally, creating fake documentation, account takeover, and distribution. For victims, the repercussions can be grave and long-lasting – ranging from job or financial loss to litigation. The absence of a tech-enabled surveillance process of the recorded data and poor record keeping has exacerbated the problem, for stealing an identity today is, sadly and surprisingly, a child’s play.

This is where the introduction of Aadhaar for Indian citizens has been truly transformational. A unique identifier for individual citizens, in the form of a 12-digit number, has plugged a big systemic gap towards addressing the rising cases of identity theft. Keeping in account the size of India’s population, a well-designed system like the Aadhaar is an easy and extremely effective way to ascertain the rightful identity of any citizen.

In the month of April, the HRD ministry made Aadhaar compulsory for students to obtain mid-day meal. Within 25 days of implementation, a giant scam was unearthed in the states of Jharkhand, Manipur and Andhra Pradesh, which were earmarking funds under the mid-day meal schemes showing almost 4.4 lakh bogus students in their documents. The three states had been presenting non-existent students on their records to claim false funds from the mid-day meal scheme allocation. In addition to being instrumental in detection of duplicated and false data, Aadhaar has also facilitated a number of rigorous processes like filing tax returns, claiming government assistance, thereby making documentation and identification easier. With over 1.13 billion enrolled members updated on 31 March 2017, Aadhaar is today the world’s largest biometric ID system. As of September 2016, its database, collected the names, addresses and biometric information of more than 105 crore people and offered a unique identity tool to citizens through their fingerprint and iris scan. The biometric ecosystem allows a rapid collection and authentication of the identities.

Use of Aadhaar based KYC also cuts cost per transaction drastically, from around Rs. 1,000 in the conventional manner to a mere Rs. 30-40 with Aadhaar. According to the Government of India, Aadhaar-linked bank accounts are helping save Rs.15, 000 crores a year in LPG subsidy already. The benefits of Aadhaar are not only limited to the government subsidies and schemes, but also extend to the private sector. The disruptive proposition of Aadhaar has enabled private companies to innovatively use it as a tool for identity verification. For example, it has empowered banks to disburse retail loans with more confidence. Instances such as the rape of a young woman by a taxi driver in 2014 have increased the urgency of conducting an authentic and detailed verification check of the individuals hired on the fly.

By using Aadhaar-enabled verification tools linked to an online database, on-demand companies can keep a check on the criminal history of their employees, partners or vendors. Ultimately, background checks help build trust among businesses and individuals- for they not only verify and corroborate claims with regards to identity and profile, but also reputation (ex: criminal history). Aadhaar has truly been a game changer in this respect. Earlier, individuals were verified manually using physical IDs, reference checks, documents issued by the government, and so on, a process that could take hours if not days.

Using Aadhaar-based checks have made this process a matter of seconds!

Please Note: AuthBridge provides instant ID checks, eKYC and multiple instant verification solutions using Aadhaar capabilities. As a registered AUA with UIDAI, AuthBridge has access to authentic data from UIDAI’s Aadhaar database [1]Source:-

Source: NBC News

[2] Source:-

Source: Experian India Report

For more information, write to us at communication@authbridge.com

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- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
Greenlam

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