Information Management & Background Verification

A document repository is an important part of an organization’s information and knowledge initiatives. In today’s world of global competition, it is essential that a company gets its information management strategy right. Smart companies use a document repository to store and distribute employees’ knowledge, such as best practices or research results, across firms. This has the benefit of enabling employees to reuse information already acquired by co-workers, rather than engaging in expensive, inefficient, and duplicate efforts to reacquire the knowledge on their own.

A document repository can therefore provide companies with a valuable source of competitive advantage, especially in knowledge-intensive industries such as information technology, consulting, and biotech or life sciences.

Also read: The Employee On-boarding & Background Verification Reaction- Technology is the catalyst!

Some common mistakes in Information Management One of the biggest mistakes companies make regarding their information management strategy is the fact that all too often, companies formulate their document repository based on the assumption that structured data represents the majority of the data that will be housed there. In fact, the general rule of thumb is that structured data comprises less than 1/3rd of a company’s total data. The overwhelming majority of a company’s data is found in unstructured documents such as proposals, purchase orders, invoices, employee reviews, and reports.

Since all of these different types of documents are usually stored in many different document repositories, including customer relationship management systems, enterprise resource planning systems and different folders on employees’ hard drives. If the document repository does not have a robust search capability, the ability of information workers to locate a document and incorporate his or her organization’s knowledge base into daily work will be severely hampered. It provides user-friendly and easy-to-implement information system integration by delivering the ability to merge data located throughout your organization.

 Importance of Information Management for Background Screening Companies Information Management is crucial for background verification companies in more ways than one! First, background verification companies handle personal information of candidates – which is crucial and confidential in nature. It is hence, important for background screening agencies to maintain complete data security through implementation of preventive actions like encryption, firewall, antivirus, restricted access and other best practices.

While you zero into a background verification agency, do not forget to check for ISO certifications, especially adherence to ISO 9001 standard for Quality Management and ISO 27001 standard for information security management. Secondly, background verification companies need access to reliable data in shortest possible span to deliver accurate background verification results quickly!

Online Repositories come handy in such context! Employee Talent Repository provides recruitment and employee management solution helps human resource professionals hire, train, and retain the best performer’s knowledge base for each organizational role. The bouquet of checks within background verification looks into every aspect of an employee’s background- address, educational qualifications, employment, and so on. These checks demand for a continuous interaction among companies for a constant exchange of employee information. Consequently, companies deal with following issues-

• Unproductive man hours; at least one company resource needs to be allocated to respond to verification requests of various companies

• Inefficient management of response tracking

• Continuous follow up in order to get timely response A portal with ex-employee databases of companies across industries is the need of the hour. So, when a candidate with an unpleasant record at one organisation shifts to another organisation, his/her past records will be readily available for the new employer.

Can ex-employee data repository be ‘The’ answer to a faster and more efficient employee screening?

A document repository is a tool employed to capture, organize and store modifiable knowledge and is an important component of knowledge management initiatives in organizations.

Police Verification & Court Records Check – Joining Hands for Complete Vigilance

Background verification is a crucial procedure in the hiring process of many companies; police background verification is one of the most important aspects that should never be overlooked. It is the responsibility of any company to make sure that they create a safe and secure work environment for all their employees, and one of the most effective ways to achieve this is by conducting a thorough police verification and court records check.

With the number of job applicants providing false information about themselves on their resumes increasing (15% of candidates in 2017 as per AuthBridge’s Annual Trend Report), you can never be too careful when it comes to background verification. If you unknowingly hire someone with a criminal background or are currently involved in any kind of organized crime, you are putting not just your present employees but your customers, brand, and entire company at risk. Especially if it is for a position that requires employees to handle confidential or sensitive company information, a thorough criminal background check is a must.

To avoid any mistakes, most companies include police verification in their background screening process. This is, of course, an important process. However, just police verification is not enough of a risk mitigation process anymore in the kind of world we live in today. So, how can you be sure that a potential employee is not a threat to your company? The answer is to combine police verification with a court record check.

 

How Court records check helps in mitigating risks

Just a few years ago, the idea of combining police verification and a court record check in India to unmask any criminal activity of a candidate seemed like a far-fetched idea. However, today, various courts across the country have adopted the practice of digitizing records, instead of having them on paper. This makes it extremely easy for background verification companies to access any court record they need to verify. Moreover, you can be guaranteed that the information brought to light is reliable and true.

 

Why combine Police Background Verification and Court Records Check

Police verification is conducted in the police jurisdiction of the address where the individual resides. This may be a permanent address or a temporary address of residence. However, if the individual would have committed a crime in areas other than the area of residence, the cases might not be found during police verification and the criminal might get an easy pass. In order to ensure that background verification results cover it all, a PAN India court records verification can help uncover any instance of civil or criminal activity associated with the individual.

However, police verification is a must as police records are updated in local jurisdictions and can throw results of violation for recent time intervals. Through a combined police verification and court records check, any company can find out if a civil court case or criminal court case has been filed against a candidate, and/or verify if he or she has provided correct details about themselves. This will ensure that no candidate who is a threat to the safety and integrity of the company is hired.

 

How technology facilitates police verification and court records check

One of the major reasons why police verification along with court records check is flourishing in the country is because of advancements in Artificial Intelligence (AI) and various tech-driven platforms like APIs. With such technologies at the disposal of background verification companies, it is much easier to get the work done. There is more or less no paper needed, you can be sure of the result as efficiency is increased using state-of-the-art technology and there is no room for manual errors. You can save time too as results can be received in real-time. As you can see, court records check, contrary to what many people think, is not a process that is time-consuming and resource-consuming, thanks to technological advancements.

Here at AuthBridge, we have collected and carefully indexed millions of litigation records in India so that they can be searched and found in the most efficient manner for our police verification and court records check processes. On top of this, our experienced team of qualified analysts carefully assess each and every result in case of any false matches so that the final report is error-free and made easy to consume for our clients. To know more, schedule an appointment with one of our experts today.

Empowering Women Safety With Background Verification

The world still has a long way to go when it comes to gender equality in the workplace. But we have reached some remarkable milestones along the way. From days when women were not seen as people who could hold respectable jobs to having 32 women as CEOs of Fortune 500 companies as of 2017, the perception of women in the corporate world is steadily improving. With the number of women in the workforce increasing at an exponential rate, what can companies do to ensure their safety? The answer to this is thorough background verifications.

A strict and non-compromising background screening process is needed now more than ever. According to a 2015 study by Pew Research Centre, as much as 52.2 percent (more than half) of professional and managerial positions are held by women. In 1968, the number was just 30.6 percent. This impressive increase shows that with the right environment, women are as qualified, effective and efficient as men in the professional world.

Also Read: 10 Ways to Mitigate Risk with Employee Screening Services

An exhaustive background check, as mentioned before, is an effective way to take steps towards women’s safety and security in the workplace. With an improved hiring procedure and background verification, women will not only feel safer in their work environment, they will be able to contribute more and function better without having to worry about their safety, resulting in an increase in productivity. How thorough background checks can increase women’s safety at workplace Below are the various aspects of background verifications that need to be greatly enhanced so your organisation can help in creating a safe environment for your women employees.

· Criminal Records check

Regardless of the position you are hiring for, your company’s background verification process must include criminal records check. Whether for an entry-level position or a C-level executive position, criminal records check is a must. You will become aware of any violent, dishonest or legally unacceptable behaviour, including sexual offence from the applicants, and this could have a huge impact on his or her eligibility for the position. Criminal Records check has a successful track record of uncovering cases of sexual harassment at workplace, ensuring that the such hires can jeopardise women safety at your workplace! Without a criminal records check in your organisation’s background screening process, you are putting the safety of every employee, especially women employees at risk.

· Police Verification

Your organisation’s background verification process should always include police verification. Every detail of any potential employee must be sent to the respective police station for cross-checking their criminal backgrounds. It is then sent to the local intelligence unit (LIU) under the respective SP for purposes of re-verification. This entire process can take approximately a month.

In case your company’s own criminal background check missed out any relevant detail, it will be brought to your attention through police verification. This procedure can help tighten your company’s background verification, making it safer for women employees.

· Drug abuse check

Drug Abuse Test is a must for any company’s background verification process. Did you know that in India, as much as 3 million people are regular drug users? The most commonly used drug among the workforce is marijuana, followed by cocaine. With such a huge number of people being dependent on drugs, drug abuse check is a necessary step for any organisation’s background verification procedure. Even though it is not legally required, it is highly recommended that every company screens potential employees as well as present employees for substance abuse. This will help in creating a safer, more secure work environment for every employee, especially women employee within an organisation. To know more, schedule an appointment with one of our experts today.

You cannot ignore Background Checks- Here’s Why

Business growth is the focal agenda for companies rather than cost cutting motives, which was earlier the thriving factor during recessional times. Having looked at the last year progression, the competition has just intensified. Talent Acquisition and Retention has become more than important. Organisations are struggling with hiring the right fit for the right role, while matching the massive hiring targets to meet growth requirements.

About 15% of candidates lied on their resume in 2017. However, employers have not been able to uncover such frauds easily, leading to bad hires and damage to business outcomes. This is because recruiters are still underestimating the power of background verification services and how it can effectively help in overcoming some major business challenges.

 

Below are the key business challenges which can be overcome using effective background checks-

1. Accelerated Business Growth Even though economic challenges cause businesses to rethink hiring decisions, they are, however, supportive of the fact that decisive and thought-through hiring techniques would lead to authentic talent acquisition.

Further, employers are majorly concerned with finding and retaining quality talent which brings forth the need and significance of background screeningNot only do organizations need to verify, they need to verify hires quickly to be able to onboard faster and reduce the dropout rate.

Verifying new hires not only improves the quality of hires consistently; but also helps in the identification of top-level candidates, which in turn lowers attrition and leads to reduced business risks. Effective background checks focus on verifying the identity, profile, and reputation of individuals through identity checks, employment verification, education verification, address verification, criminal checks, drug abuse tests, and more. With tech-enabled background checks, background screening companies can help employers with real-time results for hiring and onboarding candidates faster!

2. Mitigate Risks & fulfill Compliance Employers are increasingly becoming aware of industry-compliant practices and the risk of facing penalties which can range from loss of contracts to filing of lawsuits. Recognizing such concerns, employers are now majorly concerned about maintaining industry compliance and staying adept with occurring changes. In order to help in mitigating employee risks related to insider threats, company frauds, etc., employers are increasingly associating with background verification providers and seeking customized solutions to fulfill compliance requirements as well as create a secure workplace. Several of the leading background screening companies provide expert solutions on pre-employment background verification.

3. Cost Management After talent acquisition and risk mitigation, managing costs becomes a key concern to employers. Outsourcing background checks to professional background screening providers help in reducing costs. It also helps companies contain hiring costs by enhancing the quality of new hires and reducing the attrition rate. Screening the candidates for employment history, criminal background, etc. can help in removing the bad hires from the list and reduce the cost of replacement hiring.

4. Competition management Acquiring top-quality talent is instrumental in achieving business success as companies focus their concentration on growth and expansion. Surviving in a competitive industry is a challenge that can be met with the help of attracting and retaining experienced and required talent. An efficient and structured background screening program can enhance the quality of new hires and aid in business growth plans. Moreover, tech-enabled background verification providers deliver quick TAT and hence can facilitate acquiring of better talent in the shortest possible time.

Background verification is a specialized task and not a core business area for employers. They need experts for conducting background checks. The role of background verification is most definitely irrefutable. Outsourcing background checks though can help organizations keep a time-consuming bureaucratic process in check.

Also Read: Bring in Expertise and Experience: Outsource Background Screening

Machine Learning, Artificial Intelligence & Background Verification

Structured background checks have become an important part of contemporary businesses. Before firms hire candidates, before banks open accounts to new customers, before investors give out money to people, and before people co-share resources through “sharing economy” arrangements- in all these cases- background verification is a “must do”. For many years now, the process of conducting background verification has stayed identical. Technology, automation and latest developments in Artificial intelligence (AI) today are transforming the background verification domain – making it quick, accurate and efficient.

Also read: Innovating Service Delivery in Background Verification

Let’s have a look at how AI is transforming the background verification industry-

1.     Enhanced Performance with Wider Research AI & Machine Learning are enabling better performance of background checks through deeper analysis, more accurate delivery and higher efficiency than could be done previously. This is because AI enables coverage of more data sources across the web by introducing the capability to analyse and match comparatively larger volumes of data points than ever before! This makes the analysis more comprehensive and meaningful. The availability of massive data points with increased digitization of identity records, criminal records and other records called for intelligent algorithms to seep through the ocean of data, select relevant data, perform quick analysis and deliver meaningful insights! With AI, this process becomes a matter of minutes!

2.     Greater understanding of risks/threats AI and machine learning algorithms can recover and screen companies and organizations with which a person is directly or indirectly connected – thereby allowing employers to develop a better understanding of any potential tiffs/ war of interest or dismissive behavioural changes. In fact, AI can also conduct different regulatory and legal analysis on the job candidates- a process which was previously difficult to do.

Related vulnerabilities, which were earlier often considered a liability for traditional Background Screening methodologies, are now monitored and addressed by modern background screeners.

3.     Focusing on the Relevant data points Massive sea of data points can only be useful if relevant information can be identified and analyzed. AI helps the background screeners to produce exhaustive reports and retrieve critical insights and actionable data points like they do in a wild goose chase than being stacked with unnecessary piles of data! Intelligent use of AI also helps to avoid redundancy and deliver relevant insights by identification of connections and patterns between different data elements – something that was not even remotely possible!

4.     Enhanced Speed of Delivery AI accelerates the background screening process with intelligent processing of data to deliver results in a matter of minutes! Technology and automation of search and analysis processes condense the report delivery time. Furthermore, because AI can pick up pieces to draw conclusions, it helps in summarizing reports with greater efficiency and timeliness to close summaries faster.

5.     Improved Relevance of Analysis One of the drawbacks of traditional background checks is that a certain report loses its relevance the next data due to the potentially obsolete data. AI introduces the ability to continuously pick, scan and analyze a vast corpus of data to ensure that red flags are highlighted well in time. Moreover, AI can also present futuristic predictions which can be of great help in many cases!

6.     Gritty risk analysis and scores Artificial Intelligence & Machine learning can give out easy risk scores compared to manual ways of operation. It can evaluate risk factors in various areas for making effective hiring decisions through predictive algorithms. Results are based on extensive evaluation of historical data sourced from plethora of sources across the web and an invidual’s digital footprints. In all, background verification companies in India are rapidly picking up on the fortune called ‘Artificial Intelligence’ to deliver background checks of tomorrow!

Why Vendor Due Diligence is Important for SMEs?

Organisations often merge with other entities in the quest of maximizing profits and for sustainability. When it comes to SMEs, partnerships and vendors are extremely crucial for business viability. With more organisations going the outsourcing and collaboration route, alliances are becoming a crucial ‘success factor.

A company should obtain a more detailed overview of the financials, reputation and business model of the future partner before collaboration. It is customary for an organisation to conduct legal, financial, tax, environmental or economic due diligence. Vendor due diligence is an indispensable step before collaborating with a partner company which is gaining prominence over the time.

Vendor due diligence is the due diligence carried out at the behest of, the seller, by independent third parties. Assigning the work of due diligence to a due diligence expert company can save a lot of valuable time and effort of an organisation with an unbiased report. Not only does it save time and money, it also uncovers areas, information on which would be otherwise difficult to obtain, thereby, ensuring better decision making using comprehensive research. Vendor Due Diligence, in all, is an essential risk mitigation practice.

Also read: How to mitigate risks with Vendor Due Diligence?

By carrying out an exhaustive set of checks like address, reference, criminal record enough vital information can be gathered about the opposite entity and the people associated with it, thus leading to a safe and risk mitigated decision.

 

Vendor due diligence is a ‘Good’ Investment

Due Diligence during the process of Vendor Onboarding is a long-term investment that has intangible benefits- it is a risk mitigation best practice. Below are a few arguments that build a convincing case for background verification:

1)   Vendor due diligence simplifies and accelerates the transaction process, and provides a better overview of the course of the transaction. It reassures vendors about financial and other related information. Moreover, it flags off any potential issues that may arise which could affect productivity and value of the asset about to be sold

2)   Vendor due diligence consults the seller with useful information for conducting negotiations with respect to the transaction in review. With due diligence, a vendor will be in a better position, with much better information of features and possible drawbacks. This brings enhanced control over negotiations for the vendor.

3)   Vendor due diligence ensures that the company to partner with is a legally compliant company. There are certain standards set by regulatory bodies which organisations are bound to adhere. By adopting the process of vendor due diligence, organisations can be assured that they are entering into a business relationship with a company which does not have any record of compliance breach. For instance, compliance to various regulatory bodies like US FCPA, UK Bribery Act, Indian Prevention of money laundering Act is necessary for every organisation to thrive in a global environment.

4) Due diligence of target company provides assurance on the authenticity of the claims made by the organisation. By ignoring the process of due diligence, there lies a possibility of tying up with a fake company.

5)   Over the course of a partnership, it may happen that any of the partners gets involved in unfair and unethical practices which impact the business venture/deal directly. To deal with such unforeseen possibilities, regular due diligence on the parties involved in the venture/deal should be one of the best practices to be incorporated. In all, Vendor Due Diligence has long term benefits and should not be overlooked!

Background Verification across the Globe: What’s New?

The majority of the companies have cited ‘risk management’ as the primary reason for undertaking background verification processes. With the evolving global landscape and changing paradigms in the business ecosystem (growth & scale), the way businesses hire and verify employees and partners is evolving.

Further, with the ever-volatile conditions of the market and increasing risk of litigation for negligent hiring, employers are paying attention to taking extra care in choosing their potential employees.

Read more – Putting the skates on the screening processes

Background Verification is increasingly becoming a board room-level discussion, and organisations are making investments to shield their brand reputation, company financials and employee safety with tech-enabled, new-age employee screening solutions.

 

Below are some of the top trends in background screening that are at the helm of background verification:

1.  Increased use of Social Networks for Hiring & Verification- The emphasis laid on utilizing social networks for candidate sourcing is fast gaining ground in the recruitment vertical. LinkedIn and GitHub are surfacing as useful forums for screening and profiling candidates for relevant vacancies. Not just Talent Acquisition and Employer Branding, Social networks and social media analytics are being increasingly used for background verification of candidates- their profile and reputation.

Social media can deliver insights about an individual’s nature and personality and can help in identifying gaps with the role’s requirement. This is also growing gradually, and an individual’s digital footprints are being mapped to be able to get a 360-degree view of an individual.

 2.   Technology Disruption It is no longer enough to deliver a fast and accurate background screening program. Companies are now looking for something more from background screening providers that can help HR managers in accurate talent acquisition. A surge in requirement of enhanced HR technologies to deliver a seamless candidate verification & on-boarding solution is disrupting this space.

Increased adoption of newer systems and applications will not only filter out the ‘bad hires’ but will also focus on augmenting quality of genuine hires, ensure smooth on-boarding and aid training, learning and development and employee engagement & communication. Artificial Intelligence, Machine Learning, Mobility and Analytics are being increasingly deployed to meet the needs of the changing market landscape

3. “Ban the Box” law- “Ban the Box” legislation is popular in several States in the US and it is expected that it will continue to gain momentum. It is an international campaign by civil rights groups and it basically advocates for ex-offenders. This concept is aimed at persuading employers to remove from their hiring applications the check box that asks if applicants have a criminal record. While employers must understand the legal ramifications of such practices as it is closely related to background screening, it nowhere means that employers cannot conduct a criminal background check of the candidate. Further developments on this will also impact background verification practices across other parts of the globe.

4.  FCRA The governing act for collection of credit information in the US, FCRA serves as a benchmark policy for background verification! Employers will be liable for any FCRA (Fair Credit Reporting Act) violations. It is important that employers consult their legal team in order to stay compliant towards FCRA regulations and all applicable state and local laws.

5. Screening gets Global Typically, US was at the forefront of background screening services; however, owing to differing legislative policies,liberalization and greater amount of awareness, background screening services are getting more importance than ever. With globalization and remote working environments, organizations need to verify team members across the globe, sitting out of a central office.

This calls for global background verification techniques. Background Verification players need to have a partner ecosystem, enabled with local domain knowledge and tech expertise to be able to deliver verification results with ease! Changing trends in business call for a change in approach to background verification. Are you consulting your vendor to help you stay on top of this wave of change?

Verify the “Master in Deceit” with Education Verification

A recent TOI article unveils the UP B.Ed. degree scam, with nearly 2000 primary teachers holding fake B.Ed. degrees. Around 30 colleges were found out to be involved in this fraud, supported by the senior staff. Mark sheets were held out to people who were not even enrolled. Many holding these fake mark sheets were also employed in govt. schools. The fraudulent incident came to light when Sunil Kumar, a student of Shiv Dhaam Singh College, Aligarh, affiliated to BR Ambedkar University, filed a petition in the Allahabad high court seeking action. Falsified information was provided to him by the university. He enrolled for the B.Ed. programme and received two different results. The erroneous mark sheet dethroned him off good job opportunities.

 

Diploma mills: The Seed of birth to Education verification

Diploma mills are spreading out like wildfire as an easy means to a decent job. These fake institutions issue fake certificates to students in lieu of money, creating gaps in an efficient education system & delivery. Fake degrees by fake institutions is only the tip of the iceberg. These fake degrees pad the resumes which are later utilized as work passes to potential jobs. Diploma mills pose a challenge for education certificate verification as well but conducting it can help to avoid such a sham act by fake universities/authorities. There’s a greater need for stiffer policies to verify fake degrees and fake institutions with education verification. Background verification companies deal with diploma mills every day and are experts on spotting the fakers.

 

Smart background checks essentially constitute criminal checks

Yes, employers could carry out smart background verifications, but the reality is that until consumer education catches up with the renown of diploma mills, such checks are irrelevant and usually incomplete. The task of checking educational credentials demands personal attention. Employers must make phone calls and crosscheck institution credentials with those of official sources such as the Department of Education and the FTC.

A better practice is to outsource the same to expert background verification companies who bring years of expertise and domain knowledge on board. This also adds to productivity. It’s time to uncover diploma mills and knock out fake degrees ruining careers and companies. With little in the way of oversight or standards, there is no way to discover whether an institution is legitimate or not. How secure are we if one of the employees gets promoted, thanks to her degrees from a diploma mill? When all the evidence is in, perhaps the best defense in the fight against the diploma mill scam is consumer education and awareness.

The power of the Internet has created an important avenue for higher education. It has also opened the door to potential fraud and scams. The first step is to screen the candidate to verify his/her academic credentials. If questions or concerns exist, dig deeper, ask questions, and do some research. Protect your organization from the potential exposure that may occur from hiring employees who lack the required educational and professional credentials for the job. A competitive job market implies deeper due diligence.

These fraudulent institutions specialize in duping employers and sometimes even their “students” into believing they offer legitimate education programs when really the only degree they should be handing out is a Master in Deceit. If you’re hiring for a rank with education criteria and you don’t want to take a chance when hiring your new employee, consider using a professional background screening company to conduct an education verification. Are you doing so?

How does Investment Due Diligence Help Your Investment Strategy?

When making a financial investment, whether it be in real estate or a company’s stocks, you need to know that it is a good investment. Investment due diligence is the process of investigating the potential investment risk and security before investing. Both, companies looking to acquire other companies and individuals who want to invest in businesses, should carry out investment due diligence. When done right, and by following certain guidelines, investment due diligence could vastly improve investment strategy. By weeding out the bad investments and retaining only the good ones, the chances for making a profit increases.

Also Read: Investment Due Diligence: An Investor’s guide to making rational ‘Investments’

Franchise Due Diligence: A Franchisee’s Checklist

If you want to become a business owner, but don’t want to invent a brand new business plan, then a franchise is a great option. Investing in a franchise allows you to be your own boss while already having a tried and tested business model at your disposal. Investing in a franchise, however, is not without its own set of risks. As with any investment, due diligence is required and Franchise due diligenceis no different. Franchise due diligence gives you the opportunity to analyse all the risks as well as the advantages associated with the brand.

Conducting an investigation on a franchisee brand that you want to invest in might require a bit of effort, but could save you a lot in the long run. Your final decision about whether or not you wish to invest in a particular franchise should be based on the results of franchisee due diligence.

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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
Greenlam

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