There are two main ways to check your passport status in India – online and offline.
1. Online:
Passport Seva Portal: Visit Passport Seva, select ‘Track Your Application Status,’ and enter your file number and date of birth.
mPassport Seva App: Download, register, and log in to the app. Enter your file number and date of birth.
2. Offline:
National Call Centre: Call 1800 258 1800 (8:00 AM to 10:00 PM) to get your status update.
Local Passport Seva Kendra (PSK): Visit the nearest PSK with your file number and date of birth to inquire at the information counter.
SMS: Send STATUS <FILE NUMBER> to 9704 100 100 from your registered mobile number.
When it comes to checking the status of your passport application, having the right information at hand is crucial. Regardless of the channel you choose to use—online or offline—you will need the following key details:
a) Passport File Number: This is a unique 15-digit number assigned to you upon the submission of your passport application. It serves as an essential identifier in the tracking system.
b) Date of Birth: Your date of birth is required to verify your identity and match it with your passport application file.
Using your credentials, you can follow different ways to track passport application status online/offline, as mentioned in the step-by-step breakdown of each way to check your passport status below.
To Check the passport status online, there are two ways:
- Via Passport Seva Portal
- Via mPassport Seva Mobile App
If you’re looking for a step-by-step guide of how each channel works. Here’s a detailed breakdown:
1. Via Passport Seva Portal/Website
Step 1: Visit the Official Passport Seva Website.
Step 2: Select the ‘Track Your Application Status’ Tab:
- On the homepage, find and click on the ‘Track Your Application Status’ option. This is typically located on the right side of the screen.
Step 3: Choose the type of passport application:
You will be redirected to a new page where you need to select the type of passport application from a drop-down menu. Options may include:
1. Fresh Passport
2. Reissue of passport
3. Diplomatic passport
4. Official passport
5. And other types specific to your application
Step 4: Enter the required details in the provided fields:
– File Number: This is a unique 15-digit number assigned to your application. You can find this number on your passport application receipt.
– Date of Birth: Enter your date of birth in the prescribed format (dd/mm/yyyy).
Step 5: Track your status:
After entering your details, click on the ‘Track Status’ button.
Step 6: View your application status
The current status of your passport application will be displayed on the screen. This status update is in real-time and will reflect the most recent information available about your application.
2. Via mPassport Seva Mobile App
Step 1: Download and Install the mPassport Seva App on your mobile phone.
For iOS Users: Visit the App Store and search for “mPassport Seva.”
For Android Users: Visit the Google Play Store and search for “mPassport Seva.”
Download and install the app on your smartphone.
Step 2: Register on the App
1. Open the app and complete the registration process by providing the necessary details. This may include your name, email address, and phone number.
2. Create a secure password for your account.
Step 3: Log In to Your Account
After registering, log in to the app using your credentials.
Step 4: Navigate to the ‘Track Application Status’ Section
Once logged in, find the ‘Track Application Status’ option in the app’s menu.
Step 5: Enter required details
Application File Number: Input the unique 15-digit file number assigned to your passport application.
Date of Birth: Enter your date of birth in the specified format (dd/mm/yyyy).
Step 6: Track your application
Tap on the ‘Track Status’ button after entering the required details.
Step 7: View your application status
The app will display the current status of your passport application, providing real-time updates directly on your screen.
To check your passport application status offline, there are 3 ways:
1. Check Passport Status Via SMS
2. Check Passport Status Via Help Desk
3. Check Passport Status Via National Toll Free Number
If you’re looking for a step-by-step guide of how each channel works. Here’s a detailed breakdown:
1. via SMS
To track the status of your passport application via SMS, follow these steps:
Use Your Registered Mobile Number:
Ensure you send the SMS from the mobile number registered with your passport application.
Send an SMS:
Format your SMS as follows: STATUS <FILE NUMBER>
Send this SMS to 9704 100 100.Receive Status Update:
You will receive an SMS containing the current status of your passport application.
- Important Note: This SMS service is not free and may incur standard SMS charges
2. Via Helpdesk
If you prefer to check your passport application status in person, you can use the offline helpdesk services at Passport Seva Kendra (PSK). Here’s how:
o) Visit the Nearest Passport Seva Kendra (PSK): Go to the PSK or Regional Passport Office closest to your location.
o) Locate the Information Counter: Upon arrival, look for the information counter where you can make inquiries.
o) Inquire About Your Application Status: Ask the staff at the information counter for the status of your currently submitted passport application.
Note: You can also request the status of your application by sending an email to the PSK office with your file number and date of birth. Sometimes, the online delivery status might not reflect the actual real-time delivery status. Therefore, it is advisable to contact your nearest Speed Post Centre for the most accurate information. If the personnel at the Speed Post Centre are unable to locate your address, your passport will be returned to the sender. In such cases, please reach out to your Regional Passport Office for further assistance.
3. Via National Toll Free Number
o) For all Indian citizens (except Jammu and Kashmir, and North-eastern states): Call 1800 258 1800 (toll-free). This service is available from 8:00 AM to 10:00 PM. During non-working hours, an automated Interactive Voice Response System (IVRS) will provide the necessary information.
o) For residents of Jammu and Kashmir: Call 040-66720567 (regular charges may apply).
o) For residents of North-eastern states: Call 040-66720581 (regular charges may apply).
The Passport Seva Portal provides a detailed and systematic way to track your passport application status. Here are the various stages you might encounter when tracking your passport application:
1. Application Submitted: This initial stage indicates that your application has been successfully submitted and is under processing.
2. Application Verified: This stage confirms that your application details have been verified. This includes verifying the documents submitted with your application.
3. Passport Status Created: This means that your application has been formally registered and entered into the Passport Seva system, and processing has commenced. The “Created” status is essentially an acknowledgment that your application is now in the system and will be moved forward through various stages such as document verification, police verification (if required), and eventually, printing and dispatching of the passport.
4. Police Verification Initiated: At this stage, your application has been forwarded to the local police for verification. Police verification is an essential part of the passport issuance process.
5. Police Verification Completed: This indicates that the local police have completed the verification of your details.
6. PCC Status: After the police verification is completed and found satisfactory, the Police Clearance Certificate (PCC) is issued. The PCC indicates that the individual has no criminal record or adverse information on file. Post this process, the police send their report back to the Passport Seva Kendra.
7. Passport Printing Initiated: Once the police verification is completed and approved, the process of printing your passport is initiated.
8. Passport Printed: This stage confirms that your passport has been printed and is ready for dispatch.
9. Passport Dispatched: Your passport has been dispatched to your address via Indian Speed Post. You will receive a tracking number to monitor the delivery status.
10. Passport Delivered: The final stage, indicating that your passport has been successfully delivered to the address provided in your application.
Follow these steps to check your passport dispatch status on the Indian Speed Post Portal:
1. Visit the Passport Seva Portal: Log in to your account to obtain your 13-digit tracking number.
2. Visit the India Post’s Official Website: Navigate to India Post’s official website.
3. Navigate to the ‘Track Consignment’ Section: Find the ‘Track Consignment’ section on the homepage.
4. Enter Your Tracking Number: Input your 13-digit tracking number in the ‘Consignment Number’ box.
5. Click on the ‘Search’ Button: If your delivery tracking information isn’t available, it means that your passport hasn’t been dispatched.
If the delivery tracking information is not available, it implies that your passport has not yet been dispatched.
Addressing Delivery Issues:
Online vs. Real-Time Status: Sometimes, the online delivery status might not reflect real-time updates. For the most accurate information, contact your nearest Speed Post Centre directly.
Handling Delivery Problems: If the Speed Post Centre personnel are unable to locate your address, the passport will be returned to the sender. In such cases, contact your Regional Passport Office for assistance in re-dispatching or collecting your passport.
Can You Collect the Passport from the Regional Passport Office?
Yes, in emergencies, you can collect your passport from the Regional Passport Office. However, there are specific steps and conditions to be aware of:
1. Application Form: You must fill out an application form explaining the urgent need to collect the passport in person.
2. Approval Process: The Regional Passport officers will review your application. They have the discretion to accept or reject your request based on the urgency and validity of the reason provided.
What does it mean when your passport is “ready for dispatch”?
When your passport is “ready for dispatch,” it means that the processing of your passport application is complete, and your new passport is prepared for delivery. This indicates that your passport has been printed, approved, and is about to be sent to the address you provided during the application process
