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Insurance companies rely heavily on their agents as a sales channel. But this channel has it’s own share of problems. Mis-selling and frauds by agents has been a big problem for insurance companies and IRDA for a long time now. The insurance penetration in India is less than 4% which
Automating customer onboarding has been discussed since a while now, across industries. But, with the pandemic posing restriction of physical interactions and movement, companies have been pushed to explore completely digital onboarding and contactless verification of their customers. The latest development for the insurance sector has come with IRDA allowing eKYC for some insurance
With RBI and SEBI already implemented Video KYC to simplify customer onboarding journeys, IRDA followed the suit with the announcement of VBIP (Video Based Identification Process), which will be equivalent to face-to-face verification. The Video KYC process will leverage digital channels for verification in case of both Life and General
In a welcome move, the RBI has recently permitted using Video KYC as a means of remote customer verification in the banking and financial services sector. After Aadhaar enabled e-KYC was discontinued by the Supreme Court from being used for establishing the identity of customers, the financial services sector, especially
We bet 2020 has not exactly been going to plan for you. While you are in the same boat as countless others, we understand you feel your business challenges remain uniquely yours. Yet, there is one common concern that is giving organizations across the spectrum a hard time – identifying,
The umbrella technology initiative of “Digital India” has led to the rapid deployment of tech-enabled platforms across various sectors. Healthcare, employment, commerce, labour and education are some of these areas that are being transformed with digitisation. Broadband highways, high-speed networks and Universal Access to Mobile Connectivity are some key focus
Know Your Customer (KYC) is the “process of a business identifying and verifying the identity of its clients”. KYC solutions are also used by banks and companies to ensure anti-corruption compliance and to confirm the identity of customers, agents or distributors. What is KYC and why is it important? In India,
Caution: Plot Spoilers Ahead “I’m deadly serious. This chain of recommendations is the best.” When Choi Yeon-gyo, a major character in the movie, makes this statement in reference to four new employees she has hired, she has no idea of what’s to come. Parasite, the South Korean, dark comedy thriller
The role of any leader in the top management of a company is one of the most important within the organisation. After all, leadership is the cornerstone for team motivation, setting business objectives, creating compliances as well as driving organisational culture. Every company faces the quest for growth, expansion and
You may have often heard that PEPs qualify for exclusive identification and verification, be it at financial institutions or corporates. Usually happening in the form of leadership screening in corporates, their verification is important as they are capable of wielding direct/indirect influence over organisations they are associated with due to their connections to
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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.
