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What Is Supplier Onboarding? How To Onboard New Suppliers?

What is supplier onboarding and process to onboard suppliers at scale

Table of Contents

What Is Supplier Onboarding?

Supplier onboarding and due diligence is the process of gathering important information on prospective suppliers, vendors, distributors, or other third parties for identity validation and risk assessment. After 360-degree due diligence, businesses can onboard them into their platform for the smooth functioning of supply chain operations. The entire process of invitation, onboarding, screening, contracting, and post onboarding monitoring comes under supplier onboarding. 

In simple words, it’s about enabling seamless and efficient processes so that businesses can develop strong relationships with third parties and prevent frauds from hampering their business.

 supplier onboarding process

Onboarding new suppliers at speed and scale can be tricky. Especially when you do not have an established methodology and smart technology in place. It can expose your business to reputational risks and compliance failures from the get-go. A streamlined process for onboarding a new supplier can catapult your business to great success.

How To Onboard A New Supplier With Software?

Too many bells and whistles in the supplier onboarding process might lead to distraction and loss of profitable associations. Adoption of a simplistic yet powerful onboarding technology keeps you at the vanguard, reduces overhead costs, and enables risk-free third-party onboarding. AuthBridge’s third-party onboarding solution helps businesses with custom workflows and automated end-to-end journeys for supplier and vendor onboarding, and much more while also covering post-onboarding risk watch and screening.

Step-By-Step Process For Supplier Onboarding

Assess Your Business As Well As Suppliers’ Needs

A great supplier and vendor onboarding process is not just about bringing in new suppliers and vendors but also providing them value. Be mindful of your suppliers’ needs and expectations to set up the right approach to working with them. Assess their requirements, take the right actions, and turn them into measurable goals.

Deploying The Right Tech For Seamless Onboarding

The right onboarding technology can eliminate lengthy, manual, and complex form-filling verification processes for third parties. In this tech-savvy era, where everybody wants advanced, time-saving, and customized experiences, such processes can lead to higher partner dissatisfaction. Moreover, manual verification adds to the operational costs and is prone to errors.

For seamless onboarding, minimal funnel dropouts, and 10x faster service activation, it is imperative to digitize the due diligence process with customisable workflows. With the help of AuthBridge’s AI-powered onboarding technology, businesses can onboard third parties at scale, eliminate delays, and reduce onboarding TAT by up to 80%.

Frauds And Risks Assessment

Catching identity thefts, assessing warning signs, and ensuring that only genuine parties are onboarded into the platform is vital. It will help mitigate informational, operational, financial, and regulatory risks. AuthBridge’s onboarding technology is built on OCR (Optical Character Recognition), facial recognition, and liveness detection technologies, ensuring the least manual intervention.

With key checks like Identification Documents of India/AML checks, GST and bank account verification, criminal database, court record checks, police clearance certificates, and financial/reputational due diligence, businesses can prevent third-party risks and always stay on the right side of the law.

Document Collection And Signatures

Collecting client documents and storing them for future as well as for compliance and audit purposes becomes strenuous when done manually and at scale. Businesses can reduce this stress during the supplier onboarding process by digitizing documentation with digital signing solutions.

SignDrive by AuthBridge is a digital DTM platform (document transaction management) that helps businesses automate document and workflow management and creates legally enforceable digital signatures reducing the need for wet signatures.

Post Onboarding Feedback

After verification and successfully onboarding new clients, businesses must take feedback from third parties to know their experience or if they face any friction during onboarding. A quick check-in call can help businesses strengthen relationships with their partners and give them a sense that you value them.

Conclusion

Integrate technology to automate the entire wheel of the supplier onboarding process and make the complex journeys easier. Get future-ready with AI-powered onboarding technology to enable risk-free third-party onboarding and build authentic relationships with AuthBridge – India’s leading authentication and onboarding company.

FAQs on Supplier Onboarding

Supplier onboarding refers to the process of integrating new suppliers into a company’s supply chain and procurement system. It involves all the steps necessary to establish a working relationship with a supplier, ensuring they meet the company’s standards and requirements.

The onboarding process refers to the structured approach a company takes to integrate new employees, suppliers, or partners into its operations and culture. This process ensures that new arrivals understand their roles, the company’s expectations, and how to navigate their new environment. 

The 5 C’s of onboarding—Compliance, Clarification, Culture, Connection, and Competence—form a framework to ensure a thorough and effective integration of new employees. Compliance focuses on adhering to legal and company policies, Clarification provides clear job roles and expectations, Culture helps new hires understand and assimilate into the company’s values and work environment, Connection fosters relationships with team members and mentors, and Competence equips new hires with the necessary skills and knowledge for their roles.

The four stages of supplier management encompass the entire lifecycle of working with suppliers. Supplier Selection involves choosing the right suppliers based on quality, cost, and reliability. Supplier Onboarding integrates new suppliers into the company’s systems, ensuring they understand and meet requirements. Supplier Performance Management involves monitoring and evaluating supplier performance to ensure they meet agreed standards. Finally, Supplier Relationship Management focuses on maintaining a productive, collaborative relationship, resolving issues, and seeking opportunities for improvement.

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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
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