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Product Updates Blog | June

What’s New at AuthBridge | June Exciting Product Updates

Here we are again with another month of exciting advancements. 

We’re constantly pushing the boundaries of identity verification and risk management technology, and we’re thrilled to share the latest updates designed to empower your business.

In this blog, we’ll delve into the details of our new features, functionality enhancements, and platform integrations – all meticulously crafted to elevate your user experience and streamline your workflows. 

SignDrive

  • Auto Signing Feature: Now the signing process is made much faster and seamless! Once a signer clicks on the Signing tag, then all other signature tags get automatically filled and the journey ends. This leads to better user experience and especially in cases of blue-collar workers who ain’t that tech-friendly this feature helps in reducing drop-offs. The auto-signing feature will simplify the signing process, reducing the risk of errors or confusion, and eliminating the need to repetitively add signatures – making the process faster.

  • Configurable Consent Box: E-signatures often require signers to acknowledge their consent to terms and conditions. The configurable consent box enhances this by allowing customization to better suit specific situations. The consent can be customised to reflect the specific agreement or contract being signed. This ensures clarity and offers greater transparency and flexibility in the e-signing process.

  • Vernacular Texts: Multilingual capabilities are becoming increasingly important in e-signatures. With vernacular texts, we offer multiple language support where the e-signature interface and signing journey can be displayed in various languages, catering to a wider audience.

This feature allows for more regional accessibility to users in different regions by providing instructions and prompts in their native language. Not only it will cater to a global audience, but will also ensure a smooth signing experience for everyone involved.

iBridge

  • Insufficiency Tracker: In the advanced iBridge dashboard, you can easily track information insufficiencies. You get real-time updates on all pending verifications, and you can slice and dice the data any way you need. With full visibility and control, clients can now easily track where the holdups are and address them immediately.

This will make the onboarding much more seamless than ever. Not only this, clients can schedule a tracker to get live status updates straight to their inboxes. This way, they don’t have to manually check the status and stay always in the loop without any extra effort.

OnboardX

  • Separate Watchlist for High-Risk Vendors: Now clients can create different watchlists to categorize vendors based on the severity of their risk profile. These watchlists in the OnboardX dashboard can be constantly updated with new details.

A separate watchlist for high-risk vendors allows organizations to manage risk more effectively during the onboarding and contract creation process. By tailoring contract terms and due diligence practices to the specific risk profile of each vendor, organizations can minimize the potential for negative consequences.

This new feature of creating watchlists can trigger a more thorough due diligence process for high-risk vendors, including financial checks, references, and other assessments. Clients can now clearly define performance expectations, response times, and detailed service level agreements for non-compliance.

TruthScreen

  • Mega PAN: Mega PAN goes beyond just verifying the PAN itself. It can potentially streamline verification processes by offering a one-stop solution for comprehensive PAN details.

It checks the PAN holder’s name, father’s name, and mobile number against the Universal Account Number (UAN). This multi-point verification provides a more robust picture of the PAN’s authenticity.

The verification provides a larger set of details compared to a basic PAN check. 

This includes:

  • Name
  • Father’s name (matches PAN data)
  • Email address (if available)
  • Phone number (matches mobile number against UAN)
  • Date of birth
  • Gender
  • PAN category
  • Masked Aadhaar number (partial Aadhaar for privacy)
  • Whether Aadhaar is linked to PAN
  • UAN (if applicable)
  • Address

With this wider range of data points being verified, clients can be more confident about the legitimacy of the PAN holder and the information they provide. This can be particularly important for financial transactions or other sensitive interactions.

Moonlighting in India

Moonlighting in India: Meaning, Legal Implications, Impact, and Verification Methods

Introduction to Moonlighting:

Moonlighting refers to the practice of holding a secondary job or responsibilities, typically unknown to one’s primary employer, often performed during off-hours like nights or weekends. This term gained popularity as employees started to seek additional employment beyond their regular day jobs to increase their income.

Why is Moonlighting not a good thing for employers?

Moonlighting presents several challenges for employers, often making them wary of this practice for various reasons:

  1. Decreased Productivity: Employers are concerned that employees who work multiple jobs may not perform optimally in their primary roles. Fatigue from balancing more than one job can lead to reduced energy and focus, which can adversely affect productivity and the quality of work.
  1. Conflict of Interest: There’s a risk that moonlighting could lead to situations where an employee’s secondary job conflicts with the interests of their primary employer. This could be direct, such as working for a competitor, or indirect, where the employee may inadvertently share sensitive information or insights that could benefit their secondary employer.
  1. Divided Loyalties: Employers might worry that employees who moonlight may not be fully committed or loyal to their primary job. This divided attention can lead to prioritization issues, where employees may favor their secondary employment over their main job responsibilities.
  1. Impact on Team Dynamics: If an employee is regularly tired or less engaged due to their commitments elsewhere, it can affect not only their own performance but also the morale and productivity of the entire team. This can create additional strain on colleagues who may have to compensate for the decrease in productivity.
  1. Availability Issues: Moonlighting can lead to scheduling conflicts, especially if the secondary job requires similar working hours or if unexpected demands arise from the other role. This can make it difficult for employers to rely on the employee for overtime or to cover shifts, which is particularly problematic in roles that require a high degree of flexibility.
  1. Legal and Ethical Concerns: There can be legal implications if the moonlighting activity violates non-compete clauses or confidentiality agreements. Ethically, employers may question whether an employee can impartially handle responsibilities if they are engaged in similar work elsewhere.
  1. Resource Drain: When employees are overstretched, they might use the resources from their primary job to support activities for their secondary job, whether that’s time, materials, or intellectual property. This can lead to losses and ethical breaches for the primary employer.

Legality of Moonlighting in India:

Legal Position of Moonlighting in India As previously stated, there is no explicit law in India that addresses moonlighting. However, it might be subject to legal repercussions under many statutes, including the Employment Contract Act, the Shops and Establishments Act, and the Industrial Disputes Act.  The Industrial Employment (Standing Orders) Act, of 1946 permits dual employment. Whereas under the Factories Act, of 1948, dual employment is prohibited. Under the Factories Act of 1948, an employer cannot require or let an adult employee work in the factory on days when they have already worked in another workplace. The prohibition provided by the Occupational Safety, Health, and Working Conditions (OSH) Code is restricted to simultaneous employment in a mine or factory and is largely equivalent to the one outlined in the Factories Act.

Consequences of Going Against Company Clause of Moonlighting: The consequences of going against a company clause prohibiting moonlighting can vary depending on the specific terms of the contract and the laws applicable in the jurisdiction where the employer is based. However, some common consequences include:

Disciplinary action: The employer may take disciplinary action against the employee, which may include a warning, suspension, or termination of the contract.

Legal action: If the breach of contract happens, the employer may choose to take legal action against the employee.

Damages: If the employer can demonstrate that the employee’s moonlighting activities have caused harm to the company, they may be able to claim damages.

Reputation damage: Going against a company clause can damage the employee’s reputation and may have negative consequences for their future employment prospects.

It is important to note that the specific consequences of going against a company clause prohibiting moonlighting will depend on the laws and regulations applicable in the jurisdiction where the employer is based, and the terms of the employment contract. An employee should seek legal advice before engaging in the concept of moonlighting activities if their employment contract contains a clause prohibiting such activities.

Moonlighting Policy for Employees:

Developing a Moonlighting Policy for Employees in India:

The topic of moonlighting has recently come under the spotlight in India, especially among leading corporations. There remains a significant debate around the ethical and legal dimensions of moonlighting, leading to varied stances among companies.

Role of HR in Moonlighting Policies:

It is primarily up to each company’s Human Resources department to establish a clear policy regarding moonlighting. This results in diverse policies across the corporate spectrum. Some companies have already implemented specific guidelines, while others are in the process of defining their stance.

Common Trends in Moonlighting Policies:

Most businesses tend to restrict their employees from engaging in work with competing organizations. This is a widespread measure to prevent conflicts of interest. Moreover, companies that haven’t yet formalized a separate moonlighting policy often address the issue by incorporating a clause against dual employment directly into their employment contracts.

How to Find Out if an Employee Is Moonlighting?

Companies can know if an employee is moonlighting and working for its competitors using their Universal Account Number (UAN) of the Employees’ Provident Fund (EPF). Companies can access an employee’s UAN number to get to know if two PF contributions are being made by different companies. When two PF contributions are being made simultaneously to a UAN, it is a clear indication of moonlighting by the employees.

Wipro fired 300 employees for moonlighting by tracking the EPF accounts maintained under the UANs. However, it isn’t easy to find moonlighting by an employee when he/she takes up additional work as a consultant, freelancer or part-time since an employer does not make the PF contribution for such work.

However, companies may start deploying new-age technology to track devices given to employees solely for office work and get to know when an employee uses it to do another company’s work. They may also hire a third-party agency for background checks to find out about moonlighting by an employee.

Detecting Employee Moonlighting

Businesses can ascertain whether their employees are engaged in moonlighting, especially with competitors, by monitoring their Universal Account Number (UAN) associated with the Employees’ Provident Fund (EPF). By examining an employee’s UAN, companies can detect dual PF contributions from separate employers, which is a clear sign of moonlighting.

Instances of Monitoring:

For instance, Wipro terminated 300 employees who were found moonlighting by monitoring the EPF accounts linked to their UANs. Detecting moonlighting becomes challenging when employees engage in freelance, consultancy, or part-time roles that do not require PF contributions by the employer.

Preventive Measures by AuthBridge:

AuthBridge leverages AI technology to effectively address and manage dual employment dilemmas, crafting a strategic blend of tactics for our clients and their HR teams. Our platform offers seamless workflows and minimizes data loss, enhancing the speed and efficiency of employment verification processes.

Our Dual Employment Verification Approach:

Our method involves using the UAN to conduct non-invasive employment verification, ensuring accurate results quickly and efficiently. AuthBridge’s system is designed to be data-centric and precise. Upon obtaining an employee’s UAN, we commence verification to confirm there is no concurrent employment during the client’s tenure. If dual employment is detected, the situation is immediately flagged.

Details Verified in Our UAN Checks Include:

  • Employee’s Name
  • Father’s/Husband’s Name
  • Employing Organization
  • Date of Joining
  • Date of Exit

Technological Advantages with AuthBridge:

  • Streamlined integrations through simple dashboards and APIs
  • Real-time background checks that optimize time efficiency
  • Customization of workflows to suit specific client and industry needs
  • Cost-effective solutions driven by a robust database
  • Elimination of manual processes
  • Secure digital data handling compliant with industry standards
  • Detailed and swift reporting to facilitate quicker hiring decisions

AuthBridge’s CEO on Moonlighting:

“A person can have multiple employees crediting PF into the same PF account. Many companies don’t run dual-employment verification for their employees. They will conduct a basic background screening,” said Ajay Trehan, founder and CEO of AuthBridge.“The only logical explanation is she must have been running a mini BPO setup at her home with multiple terminals and enrolled people to work on a project basis. We only run a check on PF credentials for dual employment.“

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moonlighting in india: AuthBridge CEO, Ajay Trehan words on the current insights and industry trends related to dual employment

Recent Developments in Corporate Moonlighting Policies

Wipro’s Stance:

Wipro’s CEO, Rishad Premji, recently labeled moonlighting as unethical, equating it to cheating. This strict viewpoint led to the termination of 300 employees found working for competitors, highlighting the company’s zero-tolerance policy against moonlighting.

IBM’s Approach:

IBM has also issued warnings to its workforce regarding moonlighting. The company has made it clear that such practices are not acceptable, reinforcing the policy to ensure that employees dedicate their professional energies solely to IBM.

TCS’s Approach:

Tata Consultancy Services (TCS) has voiced concerns over moonlighting, declaring it a matter of ethics and in direct contradiction with the company’s values and culture. TCS emphasizes integrity and full-time commitment from its employees, discouraging any form of dual employment.

Step-by-Step-Guide-to-Vendor-Onboarding-Process-1

Step-by-Step Guide to Vendor Onboarding Process

Introduction

Vendor Onboarding refers to the process by which businesses in India qualify, onboard, and integrate new vendors into their existing supply chain. It’s a critical component of supply chain management that ensures only reliable and compliant vendors are added, minimizing risks and fostering strong business relationships.

Importance Of Vendor Onboarding In The Indian Market

In the rapidly growing Indian market, efficient vendor onboarding is crucial for maintaining competitive advantage, ensuring compliance with stringent regulations, and achieving operational excellence. The diverse and complex regulatory landscape in India makes thorough vendor verification and due diligence a necessity for businesses across sectors.

Importance-of-Vendor-Onboarding-in-the-Indian-market,-5-steps

Step 1: Identifying Potential Vendors

Market Research

The foundation of a successful vendor onboarding process is identifying the right vendors. This begins with comprehensive market research tailored to your specific needs. In India, where markets vary significantly across regions, understanding local market dynamics is crucial. Businesses should leverage both digital and traditional research methods, including industry reports, trade fairs, and digital marketplaces. Networking with industry peers and consulting with trade associations can also provide valuable insights into potential vendors.

RFI (Request for Information) Process

Once potential vendors are identified, the next step is to gather more detailed information through an RFI process. This involves sending out a request for information to understand the vendors’ capabilities, standards, and compliance with your requirements. The RFI should include questions about the vendors’ business stability, financial health, product or service quality, and compliance with Indian regulations and standards. It’s a non-binding inquiry that helps narrow down the list of potential vendors by assessing their ability to meet your needs.

Step 2: Vendor Verification and Due Diligence

Vendor Verification Methods

Vendor verification in India involves several layers, including legal, financial, and operational assessments. Businesses can conduct background checks, review financial statements, and assess legal compliance with Indian laws and regulations. Third-party verification agencies play a critical role in this process, offering expertise in conducting thorough background checks and ensuring the potential vendor’s reliability and compliance.

Conducting Due Diligence

Due diligence goes beyond basic verification, providing a deep dive into the vendor’s operational history, market reputation, and risk factors. This includes evaluating the vendor’s past performance, client testimonials, and any legal disputes. Due diligence services in India often encompass a detailed review of the vendor’s financial health, including audits of their balance sheets, income statements, and cash flow statements, to assess their financial stability and risk factors.

Legal and Financial Assessments

Legal and financial assessments are crucial to understand the vendor’s compliance with Indian regulations, including tax laws, employment laws, and environmental standards. This step involves verifying the vendor’s GST registration, PAN details, and any other relevant certifications or licenses. Financial analytics play a significant role here, analyzing the vendor’s financial stability and growth prospects, which is vital for establishing a long-term partnership.

Risk Assessment and Compliance Checks

Risk assessment involves evaluating the potential risks associated with onboarding the vendor, including supply chain disruptions, non-compliance with industry standards, and cybersecurity risks. Automated vendor risk management solutions can help in continuously monitoring these factors. Compliance checks ensure that the vendor adheres to all relevant Indian and international regulations, including data protection laws, labor laws, and industry-specific standards.

Step 3: Vendor Onboarding Documentation

Once a vendor passes through the verification and due diligence phase, the next critical step is to ensure all necessary documentation is correctly completed and filed. This stage solidifies the legal and operational framework of the vendor relationship.

Required Documents and Contracts

The documentation required for vendor onboarding in India typically includes:

  • Vendor Application Form: Collects basic information about the vendor, such as company details, contact information, and services offered.
  • GST Registration Certificate: Mandatory for compliance with the Indian tax regime.
  • PAN Card: For tax purposes and to verify the vendor’s legal existence.
  • Bank Account Proof: To set up payment processes.
  • Non-Disclosure Agreements (NDA): To protect proprietary information.
  • Service Level Agreements (SLA): Outlines the expected service levels, deliverables, and responsibilities.
  • Compliance Certificates: Ensuring the vendor meets specific industry standards and regulations.
  • Due Diligence Report: Documenting the findings from the due diligence process.

Collecting these documents ensures legal compliance and sets clear expectations and responsibilities, laying a strong foundation for the vendor relationship.

Digital Document Management

In today’s digital age, managing these documents in paper form can be cumbersome and risky. Digital vendor management systems enable efficient storage, access, and management of vendor documents. These platforms facilitate easy updates, compliance checks, and audit trails, essential for effective vendor management. Integration with digital signature tools further streamlines the contract signing process, making it quicker and more secure.

Step 4: Integration with Vendor Onboarding Software

Leveraging technology for vendor onboarding can significantly enhance efficiency and compliance.

Selecting the Right Software

Choosing the right vendor onboarding software is crucial. The ideal software should offer:

  • Integration capabilities with existing ERP systems, such as OnBoardX, SAP and Oracle, for seamless data flow.
  • Compliance tracking to ensure vendors meet regulatory and company-specific requirements.
  • Automated workflows to streamline the onboarding process, from document submission to verification with softwares
  • Supplier Onboarding OnboardX can be advantageous for businesses already within these ecosystems, offering tailored solutions for supplier management.

Step 5: Continuous Monitoring and Evaluation

After successfully onboarding vendors, it’s essential to establish a framework for ongoing monitoring and evaluation. This ensures that vendors continue to meet your standards and adapt to any changes in your business requirements or regulatory landscape.

Setting Up KPIs for Performance Evaluation

Key Performance Indicators (KPIs) are crucial for assessing vendor performance. Common KPIs include:

  • Delivery Times: Evaluating if vendors meet agreed-upon timelines.
  • Quality of Goods/Services: Assessing if the delivered products or services meet the quality standards.
  • Compliance Adherence: Monitoring adherence to legal and regulatory requirements.
  • Cost Effectiveness: Ensuring that the vendor provides value for money.

By establishing clear KPIs, you set measurable benchmarks that help in objectively evaluating vendor performance.

Automated Vendor Risk Management

In the dynamic market environment of India, risks associated with vendors can evolve rapidly. Automated vendor risk management solutions can provide continuous monitoring of various risk factors, including financial stability, compliance changes, or geopolitical factors that may affect supply chains. These systems can alert you to potential risks before they become critical issues, allowing for proactive risk mitigation.

Feedback Mechanism and Continuous Improvement

A structured feedback mechanism is vital for the ongoing improvement of vendor relationships. This can include:

  • Regular Reviews: Scheduled meetings to discuss performance, challenges, and opportunities for improvement.
  • Surveys: Collecting feedback from internal stakeholders on vendor performance.
  • Innovation Forums: Encouraging vendors to propose new ideas or improvements to products and services.

OnboardX By AuthBridge

Welcome to the Future of Vendor Management, OnboardX: The Comprehensive Platform for end-to-end Third-Party Onboarding and Verification. Say goodbye to the hurdles of inefficiency, data disparities, and regulatory complexities. 

Adopt a path of automated processes, scalable operations, and cutting-edge analytics to elevate your vendor relationship management to new heights.

As leaders in the world of BGV and due-diligence, our one stop onboarding solution aims to provide seamless onboarding to organisations by  offering features such as:

  • Case approval workflow with payment and contract signing
  • Custom communication options in emails and WhatsApp
  • 160+ real-time checks and verifications
  • Personalized and customizable solution
  • Seamless API integration
  • Fully automated journey with multiple touch points and clear visibility

Benefits of Vendor Onboarding

Effective vendor onboarding brings several benefits to an organization:

1. Improved Efficiency

  • Streamlined Processes: Automating the onboarding process reduces manual tasks and speeds up the integration of new vendors.
  • Consistent Information: Ensures all necessary information is collected consistently, reducing errors and delays.

2. Enhanced Compliance

  • Regulatory Adherence: Ensures vendors comply with legal, financial, and operational requirements.
  • Risk Mitigation: Helps identify and mitigate risks associated with new vendors, such as non-compliance or poor performance.

3. Cost Savings

  • Reduced Administrative Costs: Automation and streamlined processes reduce the time and resources spent on vendor management.
  • Better Negotiations: Early involvement of procurement managers can lead to better terms and cost savings.

4. Improved Data Quality

  • Accurate Vendor Information: Ensures that vendor data is accurate and up-to-date, leading to better decision-making.
  • Centralized Data Storage: All vendor information is stored in a centralized system, making it easily accessible and manageable.

5. Stronger Vendor Relationships

  • Transparency: Clear communication and processes foster trust and transparency between the company and its vendors.
  • Vendor Satisfaction: A smooth onboarding process makes vendors feel valued and integral to the company’s operations, boosting their motivation and performance.

6. Better Performance Monitoring

  • Set Expectations: Clearly defines performance expectations and service level agreements (SLAs) from the start.
  • Ongoing Assessment: Facilitates regular performance reviews and audits, ensuring vendors meet the company’s standards.

7. Risk Management

  • Comprehensive Due Diligence: Conducting thorough background checks and assessments reduces the risk of partnering with unreliable vendors.
  • Continuous Monitoring: Ongoing evaluation of vendor performance helps in early identification and mitigation of potential issues.

8. Scalability

  • Support Growth: A well-defined onboarding process can handle an increasing number of vendors efficiently as the company grows.
  • Adaptability: The system can be scaled and adapted to meet changing business needs and regulatory requirements.

9. Enhanced Security

  • Data Protection: Ensures that sensitive vendor information is handled securely, protecting against data breaches.
  • Compliance with Standards: Adheres to data protection regulations and standards, such as GDPR and HIPAA.

10. Operational Readiness

  • Smooth Integration: Ensures that new vendors are integrated seamlessly into the company’s procurement and operational systems.
  • Quick Ramp-Up: Reduces the time taken for new vendors to start delivering products or services, accelerating project timelines.

Why Choose OnboardX?

why-choose-onboardX_v2

OnboardX is a comprehensive one-stop solution for all your vendor onboarding needs and here a few reasons why we think it will be the best suited solution for your needs:

  • Unmatched Flexibility: A low-code platform allowing fast, custom solution development with minimal technical skill requirements.
  • Comprehensive Integration: Deep integration capabilities with major ERP and P2P suites, serving as a central third-party data layer.
  • Advanced Third-Party Data Management: Expertise in managing complex and continuously changing third-party data, with more than 18+ years of enterprise experience.
  • Targeted Solutions Over Generic Tools: Specific focus on third-party data, differentiating from generic P2P suites, MDM solutions, and in-house systems.
  • Pre-Integrated APIs: Comes with pre-integrated APIs and proprietary databases for faster turn-around time and comprehensive verification processes
  • Easy on Pockets: Consolidate data collection, verification, and signature processes into a single, budget-friendly solution. Say goodbye to fragmented expenses on multiple tools – OnboardX streamlines it all for the price of one.
  • Dedicated Third Party Expertise: Dedicated team focused on vendor management solutions, ensuring specialised knowledge and tailored services.

Conclusion

The vendor onboarding process is a critical component of effective supply chain management, especially in the complex and fast-paced Indian market. By following a structured approach to vendor identification, verification, documentation, integration, training, and continuous monitoring, businesses can establish strong, compliant, and mutually beneficial relationships with their vendors.

Future of BGV

The Future Of Background Verification In 2025 & Beyond

The world of Background Verification (BGV) is undergoing a significant shift today. Driven by rapid technological advancements and a change in global workstyles, traditional methods are being challenged, and new barriers are coming up. This blog delves into this evolving landscape of Background Verification, exploring how technology fuels new forms of identity fraud, how verification adapts to diverse employee segments, navigates intricate compliance hurdles, and embraces industry-specific trends. We’ll also dive into data-driven insights and projections, equipping businesses with the knowledge to navigate the future of BGV with confidence.

Technology has revolutionized the world, and background verification (BGV) is no exception. While automation and digital solutions have streamlined the process, they’ve also opened doors for a new breed of identity fraudsters, armed with sophisticated tools and fueled by malicious intent. Deepfakes, the poster child of this dark evolution, stands as a stark reminder that the future of BGV hinges on understanding and mitigating these emerging threats.

New Technologies Like Deepfakes In The Digital Age And The Challenges They Pose

Imagine a job candidate applying for a high-profile position. Their video interview depicts them seamlessly answering complex questions with expertise, their voice and facial expressions radiating confidence. The only problem? They never existed. Deepfakes, hyper-realistic audio and video forgeries powered by artificial intelligence (AI) can manipulate existing footage to create impossibly convincing personas. This raises a chilling prospect: deepfakes can bypass traditional verification methods, infiltrating recruitment processes and causing significant financial losses. So much so that recently, in a first-of-its-kind case, the Hong Kong branch of a multinational company lost $25.6 million (HK$200 million) after scammers using deepfake technology posed as the firm’s Chief Financial Officer (CFO) in a video conference call and ordered money transfers.

But deepfakes are just the tip of the iceberg. Other technology-driven fraud tactics are constantly evolving:

  • Synthetic Identities: Fraudsters leverage stolen data and AI to create entirely fabricated online personas, complete with social media profiles and fabricated work histories.
  • Voice Cloning: AI algorithms can mimic someone’s voice with alarming accuracy, enabling impersonation over the phone or even voice-activated systems.
  • Document Manipulation: Sophisticated software can alter documents like passports or financial statements, making them appear genuine to the untrained eye.

As technology advances, so will the sophistication of identity fraud. We can expect to see advances in AI that will make it increasingly difficult to discern real humans from fabricated ones. What’s more, even fraudsters will leverage stolen data and social media analysis to tailor their attacks to specific individuals or businesses. With businesses adopting and adapting to new verification technologies, fraudsters will also develop ways to get around them.

Mitigating These Risks In The Digital Age

The fight against technology-driven fraud requires a multi-layered approach:

  • Staying informed and continuously monitoring emerging fraud techniques and adapting your verification protocols accordingly.
  • While technology plays a role in the line of defence, human expertise remains ever so important for interpreting data and identifying red flags.
  • Combine traditional checks like reference verification with digital identity verification, behavioural analysis, and social media screening.
  • For high-risk/leadership positions, embracing continuous and ongoing verification can mitigate long-term fraud risks.
  • Work with BGV providers who have a deep understanding of emerging threats and best practices.

In terms of ethical consideration, while technology offers powerful tools, its use in BGV raises plenty of concerns that can be summed up in the form of these few questions:-

  • How do we balance verification effectiveness with data privacy rights?
  • Can AI-powered verification tools perpetuate and eliminate discriminatory practices?
  • How do we ensure transparency in the verification process and protect applicants’ rights?

Addressing these concerns requires a human-centric approach:

  • Transparency: Be clear about the verification process and obtain informed consent from applicants.
  • Ethical data handling: Ensure data is collected, stored, and used with regulations and only for legitimate purposes.
  • Human oversight: Utilize AI responsibly, with human expertise guiding decision-making and mitigating potential biases.

AuthBridge offers a seamless solution to counter risks like Deepfakes and the lot with its Video KYC solution. Our Digital KYC solution enables end-to-end seamless user onboarding journeys through AI-powered facial recognition, liveness detection, OCR, and geotagging technologies to catch identity and financial fraud before onboarding new users.

Future Of BGV For Different Working Classes

Like the world of BGV, the post-pandemic world of work has undergone a seismic shift, that includes blue-collar, white-collar, and gig workers. This transformation demands a nuanced approach to background verification, one that moves beyond the one-size-fits-all model of the past. By understanding the evolving needs of each workforce segment, businesses can tailor their verification strategies, optimising efficiency, and accuracy and mitigating risks. According to a report by MarketsandMarkets, the global background check market is expected to grow from $4.8 billion in 2020 to $8.8 billion by 2025, at a compound annual growth rate (CAGR) of 13.0% during this period.

Blue-Collar Worker Verification Trends

Blue Collar Workers Stats

Blue-collar workers are individuals who perform manual labour or skilled trades as their primary occupation. Often associated with wearing uniforms, overalls, or work clothes, they are the driving force behind various industries requiring hands-on work and technical expertise. Examples of blue-collar workers include Carpenters, electricians, plumbers, construction workers, mechanics, farmers, truck drivers, welders, etc. Beyond the manual aspect, many blue-collar professions require significant training and specialised knowledge. While some roles demand physical strength and endurance, others emphasise meticulous attention to detail and technical expertise.

When onboarding and verifying blue-collar workers for any company, the safety and reliability of these personnel become things of paramount consideration for companies. Traditional checks like employment history verification remain relevant, ensuring candidates possess the necessary experience and skills for the job. However, with increasingly specialised roles emerging in construction and manufacturing, technical skills assessments and certification verification are gaining importance. Additionally, drug screening, as part of the background check for employment, might be crucial for safety-sensitive positions, while driving record checks are essential for those operating vehicles. According to a 2022 report, 3% of blue-collar workers may have a civil or criminal record.

In terms of validation, extensive educational background verification, unless directly relevant to the specific role will remain as important as ever. In-depth reference checks for long work histories, as online platforms and skills assessments, offer more current and objective data and thus will continue to play an important role in the world of background verifications. 

Regarding the future of Blue-Collar BGV trends, a few things are quite clear. Skills-based assessments will become more important than before and online platforms that can evaluate specific technical skills relevant to the job will see a massive increase in demand. With the changing requirements of companies, industry regulations and standards will see changes and hence, compliance with the same will become important. Gauging work ethic and potential safety concerns based on online presence based on Social Media screening will also become important.

White-Collar Worker Verification Trends

Blue Collar Workers Stats

While “blue-collar” workers tackle physical tasks like building, fixing, and farming, often in practical attire, “white-collar” workers delve into information, communication, and planning in office settings, typically sporting business attire. White-collar workers include managers, accountants, lawyers, doctors, teachers, engineers, writers, marketing professionals, sales representatives, etc. Their work involves tasks like Information processing and analysis, communication and collaboration, planning and organization, problem-solving and decision-making, using computers and other technology.

For white-collar professionals, trust and integrity, hence, are crucial. Educational qualification verification remains vital, but professional license verification and disciplinary history checks are increasingly important. Financial checks, including sanctions screening, might be required for positions handling sensitive financial data. Additionally, reference checks from previous employers and professional associations offer valuable insights into work ethic and performance. Our research suggests that there was a concerning growth of 6% in discrepancy rates recorded between  FY 21-23.

Potential Frauds in White-Collar Worker Verification include Diplomas, certificates, or licenses that can be forged or manipulated to appear legitimate. Applicants might exaggerate their experience, skills, or qualifications on resumes or during interviews. Individuals may use another person’s identity to gain employment, potentially posing security and legal risks. Fabricating research, plagiarism, or purchasing fake degrees can occur, impacting professional integrity and credibility. Uncovering hidden financial issues like bankruptcies or fraud requires in-depth checks beyond standard job background screening checks.

Redundant checks might include:

  • Physical address verification, as contact information can be easily updated.
  • Generic personality tests, such as behavioural analysis based on work history and online presence can be more informative.

New checks to consider:

  • Professional network analysis: Examining online connections to assess professional reputation and potential conflicts of interest.
  • Social media screening: Identifying potential red flags related to integrity and ethical conduct.
  • Continuous monitoring: For high-risk positions, ongoing verification of professional licenses and financial standing might be necessary.

One of the most important checks in the White-Collar worker verification process is Leadership and executive position checks. These positions within white-collar industries carry significant responsibility. These individuals make critical decisions impacting the company’s trajectory, finances, and reputation. Therefore, conducting thorough leadership/executive screening as part of the background checks and employment process is crucial.

The leadership/executive screening goes beyond the standard checks conducted for other employees and typically includes:

  • Comprehensive education and employment verification: Confirming degrees, professional licenses, and work history with meticulous accuracy, including dates, titles, and responsibilities.
  • Financial background checks: Uncovering potential credit issues, bankruptcies, or financial ties that could pose conflicts of interest.
  • Legal and regulatory checks: Reviewing civil and criminal records, sanctions lists, and any prior legal proceedings to assess potential risks.
  • Reputational due diligence: Utilising specialised tools and research to uncover potentially damaging media coverage, online activity, or public controversies associated with the candidate.
  • Social media screening: Analysing publicly available social media profiles to assess for potential red flags concerning integrity, judgment, or alignment with company values.
  • Reference checks: Conduct in-depth conversations with past employers, colleagues, and other relevant individuals to gain deeper insights into the candidate’s leadership qualities, ethics, and performance history.

AuthBridge has a product under its belt, AuthLead, that can help power up your Leadership Due Diligence.

Gig Workers Verification Trends

Gig Workers Stats

Gig workers, also known as independent contractors or freelancers, are individuals who perform temporary or project-based work for different clients instead of holding a traditional full-time employment position with a single company. They usually find work through online platforms, direct contracts, or word-of-mouth referrals.

The gig economy has undergone a dramatic change, evolving from a platform market size valued at USD 5.1 Billion in 2022 and is likely to reach USD 18.3 Billion by 2031, expanding at a CAGR of 15.1% during the forecast period, 2023–2031. Fueled by the smartphone revolution and changing work preferences, platforms like Uber, Lyft, and DoorDash became household names, attracting nearly 5 million people in the US alone just for platform-based gigs in 2021, as per the University of Chicago. This explosive growth, however, wasn’t without its growing pains. Concerns about worker rights, benefits, and the dominance of major platforms sparked legal battles and regulatory discussions, pushing the industry towards maturation and scrutiny.

Despite these challenges, the future of the gig economy seems bright. Its expected sustained expansion will be driven by factors, including changing work preferences, technological advancements, and economic realities. However, addressing ongoing concerns is paramount. Policy and regulation are likely to evolve, seeking to balance innovation with worker protections and fair competition. Additionally, upskilling gig workers, exploring portable benefits solutions, and even potential platform evolution offering more support are all on the horizon. While navigating the delicate balance between innovation and fair treatment remains critical, the gig economy’s future can create a flexible, adaptable, and inclusive work environment for businesses and individuals, shaping the workforce landscape for years to come.

Gig workers present a unique challenge due to their fluid work history. Traditional employment verification might be limited, necessitating alternative approaches. Skills assessments and platform-based verification can provide valuable insights into experience and competence. Reputation management and social media screening can help gauge work ethic and client satisfaction. Additionally, independent references and digital identity verification can offer further reassurance.

Redundant checks might include:

  • Extensive criminal background verification and checks unless the role involves sensitive information or high-security risks.
  • Traditional reference checks, such as platform reviews and independent references might be more relevant.

New checks to consider:

  • Platform-based performance metrics: Analyzing data on completed tasks, client reviews, and project completion rates.
  • Independent contractor verification: Confirming the legitimacy and legal compliance of the worker’s business entity.
  • Skills assessments: Evaluating specific skills relevant to the gig tasks and platform requirements, for example, Drug Tests when onboarding drivers for a ride-hailing platform.

The gig economy buzzes with activity, but verifying worker credentials often feels like a disorganized juggling act. From licenses and face checks to endless paperwork, traditional methods create redundancy and eat up valuable time and resources for both platforms and workers. 

Imagine an industry-wide data pool where platforms like Uber and Ola seamlessly access verified information on drivers, eliminating duplicate checks and paperwork fatigue. That’s what AuthBridge delivers. Our comprehensive suite covers everything from credential and face match verification to licence and RC checks, all secured by cutting-edge data-sharing technology. The result? Platforms enjoy faster, cheaper, and more secure verifications, while workers benefit from a smoother, more transparent experience.

Beyond Redundant Checks: The Future of Tailored Verification

Global BGV Stats

As technology evolves, so will background screening for job verification strategies. Emerging trends like AI-powered document verification, behavioural analysis, and continuous monitoring offer promising tools for tailored verification across different workforce segments. However, it’s crucial to remember that technology should complement, not replace, human expertise and ethical considerations.

The future of background verification (BGV) is not simply a linear path, but rather a labyrinthine journey through a complex landscape of ever-evolving regulations, cultural nuances, and diverse interpretations of what it means to ‘verify an employee’ Navigating this landscape requires not only a deep understanding of the legal frameworks across different regions but also a sensitivity to the cultural and societal norms that shape how verification is conducted and perceived.

Technology is undoubtedly the primary driver of change in BGV. Here are some key trends worth noting:

  • AI-powered solutions: Artificial intelligence (AI) is revolutionizing BGV with its ability to automate tasks, analyse vast amounts of data, and identify hidden patterns. AI-powered document verification, risk assessments, and behavioural analysis are transforming the speed and accuracy of verification processes.

The global Background Check market size was valued at US$ 2574.91 million in 2021 and is expected to expand at a CAGR of 8.39% during the forecast period, reaching US$ 4174.85 million by 2027.

  • Continuous monitoring: Traditional, one-time BGV checks give way to continuous monitoring solutions. This allows for real-time updates on changes in an individual’s professional qualifications, licenses, or reputational standing, mitigating long-term risks for high-risk positions.
  • Blockchain technology: Blockchain’s secure and transparent data storage capabilities hold immense potential for BGV. It can streamline data sharing between organizations, eliminate fraud, and empower individuals with greater control over their personal information.

Industry Projection: Forecasts suggest that global blockchain technology revenues will experience massive growth in the coming years, with the market expected to climb to over 39 billion U.S. dollars in size by 2025. One-size-fits-all approaches are fading and are sure not the way around for the future. Tailored verification strategies based on specific risk profiles and workforce segments are vital.

Here’s a glimpse into the future based on industry data and projections:

  • Mobile-first verification: On-the-go checks through mobile apps will become increasingly prevalent.
  • Real-time data integration: BGV will seamlessly integrate with other HR systems, streamlining workflows and expediting hiring decisions.
  • Focus on skills verification: As skills-based hiring gains traction, skills assessments and platform-based performance metrics will become crucial.
  • Demand for global BGV providers: Businesses operating internationally will rely heavily on providers with expertise in navigating diverse regulations and cultural nuances

A Global Perspective Of BGV Regulations

GenZ Workforce Stats

The landscape of work is shifting dramatically, with the global talent pool becoming increasingly accessible thanks to technology and remote work opportunities. According to another report, Approximately 1.57 billion people are self-employed around the globe, with the figure accounting for nearly half (46.4%) of the global workforce, highlighting the rise of flexible arrangements. This trend, coupled with research by Gartner stating that by 2030, the demand for remote work will increase by 30% due to Generation Z fully entering the workforce and 64% of today’s professionals saying they could work anywhere and remote work policies are common (in place at 71% of organisations) creates a complex scenario for background verification across international borders. 

Moving forward, navigating the global background verification landscape necessitates a multi-pronged approach. Partnering with reputable verification providers with international expertise and access to accurate data sources is crucial. Utilising technology like AI-powered tools can expedite and streamline the process. Tailoring checks to specific roles, industry regulations, and the remote work setting remains essential for mitigating risks and ensuring a qualified and trustworthy workforce. By staying informed about evolving regulations and adopting these strategies, organisations can navigate the evolving world of background verification in a globalized and remote working environment.

Let us now take a closer look at the regulatory landscape across three major regions in the world:

European Union (EU)

The regulations that exist in the European Union (EU) come out as one of the strictest regulations in the entire world. The General Data Protection Regulation (GDPR) reigns supreme here, demanding explicit consent from individuals for data collection and processing, stringent data security measures, and limitations on data storage and sharing.

As far as the impact on the world of Background Verifications and the trends in the future are concerned, Businesses must tread carefully, obtaining consent from candidates, employing data anonymization techniques, and adhering to strict data retention and transfer limitations.

In terms of the challenges that lie ahead, balancing verification needs with privacy rights, managing cross-border data transfers, and keeping pace with evolving interpretations of GDPR come out on top as some of the top challenges.

Asia Pacific (APAC)

When talking about Asia Pacific (APAC), there is no single rulebook that can be applied to all countries in that region. Each country has its data privacy laws, ranging from Singapore’s stringent “Personal Data Protection Act (PDPA)” to India’s “The Digital Personal Data Protection Bill, 2022” with similar privacy-focused regulations.

Their impact on BGV varies from country to country as well. Businesses must navigate a patchwork of regulations, adapting verification processes and data handling practices to comply with individual country laws. When talking about challenges, adapting to evolving regulations across diverse countries, ensuring consistency in BGV practices, and managing data localization requirements are some of the top considerations and trends to look out for.

Latin America (LATAM)

Latin America (LATAM) is one region where we can see an emerging landscape as far as the regulations for data privacy and BGV are concerned. While individual countries like Argentina and Brazil have data privacy laws, others are still developing regulations.

The impact of this on Background Verification is varied as well. Businesses must navigate an evolving legal landscape, balancing local data privacy rights with international compliance requirements. The challenges that will pop up regarding this include staying up-to-date with evolving regulations, ensuring consistency in BGV practices across different countries, and navigating a lack of harmonization in regional data privacy laws.

Businesses operating globally must navigate a complex web of regulations, requiring expertise and proactive compliance strategies.

Going Beyond Regulations As Cultural Nuances Shape BGV

Compliance goes beyond ticking legal boxes; it’s about understanding cultural attitudes towards data, privacy, and trust. In individualistic cultures like the US, BGV might focus on verifying qualifications and mitigating legal risks. In contrast, collectivist cultures in Asia might emphasize verifying character, social reputation, and cultural alignment with the organization. Recognizing these differences is crucial for tailoring BGV procedures and building trust with candidates.

The very definition and purpose of BGV can vary across regions. In the US, BGV primarily focuses on verifying candidate claims and mitigating legal risks. In Japan, however, it might emphasize building long-term trust, assessing cultural fit, and ensuring a candidate’s harmony with the company’s values. These differing mindsets necessitate flexibility and a willingness to adapt to regional expectations.

The future of BGV points towards increasing globalization, with even more complex regulatory landscapes and diverse candidate populations. To navigate this labyrinth effectively, businesses can:

  • Partner with Global BGV Providers: Leverage their expertise in navigating regional regulations and cultural nuances.
  • Embrace Technology: Utilize tools like data anonymization and blockchain for secure and compliant data management.
  • Stay Informed: Continuously monitor evolving regulations and adapt BGV processes accordingly.
  • Practice Transparency: Be clear about data collection, usage, and storage practices with candidates.
  • Prioritize Ethics: Respect data privacy rights and ensure fair and unbiased verification processes.

Decoding Trends In The Background Verification Space

The world of Background Verification stands at a precipice, poised for transformation on multiple fronts. Driven by technological advancements, evolving regulations, and changing workforce demographics, this industry is shedding its traditional skin and morphing into a sophisticated ecosystem that caters to diverse needs and challenges. To navigate this complex and dynamic landscape, understanding the emerging trends shaping the future of BGV is crucial. It is crucial to embark on a journey through this data-driven exploration, analyzing industry-specific trends, projections, and their potential impact on the way we verify identities and mitigate risks.

Ethical Considerations: Balancing Security And Privacy

In today’s data-driven world, ethical considerations take centre stage in background verification, particularly when balancing security needs with individual privacy. Obtaining explicit, informed consent from the individual undergoing the check is fundamental. This empowers them to understand the scope of the verification, data collected, and its intended use. Transparency builds trust and allows individuals to address potential discrepancies proactively.

The ethical use of technology and data privacy are paramount concerns:

  • Algorithmic bias: Ensuring AI-powered solutions are unbiased and do not perpetuate discriminatory practices.
  • Data privacy: Balancing verification needs with individuals’ right to privacy and data security.
  • Transparency and fairness: Communicating the verification process and ensuring fairness throughout.

However, consent alone isn’t enough. Responsible data processing and storage are equally crucial. Data collected during verification should be limited to what’s necessary for the specific role and job requirements. Secure storage practices using encryption and access controls must be implemented to safeguard sensitive information from unauthorized access or misuse. Additionally, adhering to relevant data privacy regulations like GDPR or CCPA ensures compliance and protects individual rights.

Ethical considerations are not just moral imperatives, but also business necessities for building trust and maintaining compliance.

About AuthBridge

With over 18 years of experience in the industry, AuthBridge has been at the forefront of creating databases, and building algorithms to enable instant searches to perform background checks without compromising on data security. AuthBridge is trusted by over 2,000 clients in 140 countries for their background check needs. Our database contains over 1 billion proprietary data records for conducting background checks. AuthBridge conducts an impressive volume of 15 million background checks every month.

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