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What Is Customer Onboarding? Customer onboarding guides a new customer from the point of sign-up to the moment they see value in your product or service. Effective onboarding is critical in regulated sectors like banking, insurance, and fintech, including identity checks, document verification, and compliance with KYC and AML regulations.
Behind every successful enterprise lies a network of suppliers, partners, and contractors. Yet, the very relationships that power growth also expose businesses to risks like financial, reputational, and regulatory. A weak link in a vendor chain can stall operations, trigger compliance breaches, or worse, compromise trust with customers. This is
As third-party vendors become an increasingly important part of supply chains, service delivery, and technology stacks, Vendor Risk Management (VRM) becomes an essential process for businesses today. As organisations rely on external vendors for products, services, and technology, the potential risks that come with these relationships must be carefully managed.
If you’ve landed on this page, you’re likely one of these people: A co-living owner anxious about new laws and eager to scale safely An aspiring tenant (a student, working professional, or single woman), trying to explore the best accommodation options and find a new home in the city that’s
India stands on the cusp of a new workforce revolution. As the country sets its sights on becoming a Developed Nation by 2047, the gig economy is expected to play a major role in shaping the nation’s future. In fact, according to the VV Giri National Labour Institute’s report, “Gig
India’s ride-hailing, last-mile delivery, and quick commerce sectors are growing rapidly. The drivers and delivery partners are at the heart of this growth, the faces your customers interact with daily. But rapid expansion comes with a tough challenge: onboarding these partners quickly without compromising safety, compliance, or authenticity. However, some
In a significant step towards streamlining the experience for millions of Indian workers, the Employees’ Provident Fund Organisation (EPFO), under the Ministry of Labour and Employment, has launched a pioneering initiative to make the UAN (Universal Account Number) generation and activation process both simpler and more secure. By integrating Aadhaar
In today’s post-COVID world, where digital transactions are the new normal, how do we know that a message or document hasn’t been tampered with? How can we be sure that the person sending it is who they claim to be? Digital signatures in cryptography offer a solution, providing the much-needed
Due diligence and risk management are fundamental components of successful business operations. Whether you’re entering a new market, acquiring a company, or engaging with a third-party vendor, understanding the risks involved is essential to making informed decisions. Risk management involves identifying, assessing, and prioritising risks, while due diligence is thoroughly
Not all customers carry the same level of risk. Some individuals or businesses present greater financial, legal, or reputational threats, making it essential for organisations to apply stricter scrutiny before engaging with them. High-risk customers aren’t just limited to fraudsters or criminals—they can also include legitimate businesses or individuals operating
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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.
