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How a Leading Affordable Housing Finance Company Strengthened Executive Hiring with Leadership Intelligence-feature image

How a Leading Affordable Housing Finance Company Strengthened Executive Hiring with Leadership Intelligence

Case Study

How a Leading Affordable Housing Finance Company Strengthened Executive Hiring with Leadership Intelligence

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About the Client

A leading affordable housing finance company in India, focused on expanding home ownership opportunities for low- and middle-income households. The organisation operates across 13+ states, has 250+ customer touchpoints, and manages a loan portfolio of over ₹8,000 crore, with a strong presence in Tier-2, Tier-3, and rural markets.

Industry

Affordable Housing Finance

Size

13+ States | 250+ Customer Touchpoints | ₹8,000+ Cr Loan Portfolio

The Challenges

Limited Executive-Level Visibility

Traditional background checks did not provide enough insight into leadership behaviour, integrity, and workplace conduct.

Need for Leadership Due Diligence

The organisation wanted a deeper assessment to evaluate the suitability of a COO candidate beyond resumes and standard verification.

Governance & Compliance Risks

Potential integrity, financial, litigation, and workplace conduct concerns needed to be identified before the appointment.

Business Risk

A wrong leadership hire could affect governance, business performance, organisational culture, and reputation.

The Solution

To support the leadership hiring process, AuthLead conducted a comprehensive executive intelligence assessment, providing an independent view of the candidate’s professional background.

360° Executive Intelligence

Independent interviews and source checks across multiple organisations, along with a detailed review of the candidate's 18-year professional track record.

Integrity & Governance Review

Assessment of governance practices, financial integrity, and litigation-related information.

Workplace Conduct Assessment

Evaluation of behavioural patterns and potential workplace conduct risks, including POSH-related concerns.

Risk-Based Executive Due Diligence

Consolidated findings enabled the client to make a well-informed leadership hiring decision.

Key Results

MetricOutcome
Professional Experience Reviewed18 Years
Executive Assessment360° Intelligence Review
Risk Areas EvaluatedIntegrity, Financial Conduct & Workplace Conduct
Litigation FindingsIdentified Before Appointment
Leadership Role₹70L+ CTC Position
Business Exposure Supported₹1,500+ Cr Loan Portfolio

Products and Key Checks Offered

AuthLead

  • Executive Intelligence
  • Leadership & Performance Assessment
  • Integrity & Governance Review
  • Workplace Conduct Assessment
  • Litigation Search
  • Executive Due Diligence
  • Independent Executive Interviews
  • Risk-Based Hiring Intelligence

Conclusion

By combining executive intelligence with independent due diligence, AuthLead helped the client identify potential litigation, integrity, financial, and workplace conduct risks before a critical leadership appointment. The assessment provided deeper visibility beyond traditional background verification, enabling a more informed hiring decision while strengthening executive hiring standards and reducing governance and reputational risks.

Case Study

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Case Study | An IT Solutions company almost employed a top-level hire with a fake IIM-A degree.

Case Study

An IT Solutions company almost employed a top-level hire with a fake IIM-A degree

An-IT-Solutions-company-almost-employed-a-top-level-hire-with-a-fake-IIM-A-degree

About the Company

A leading IT solutions provider offering a wide range of information technology (IT) products, services, and solutions to help businesses and organizations address their technological challenges.

Industry

IT/ITeS

Size

250-500

Key Results

  • Caught multiple fake education documents 
  • Overlaps in employment and educational qualifications
  • Almost 10% of the offers extended to candidates for high-impact job positions are withdrawn or re-negotiated post an AuthLead™ report. 

Products and Solutions

Define the Problem

A leading IT solutions provider used our solution – AuthLead™ – to conduct background verification on the prospective CXO. The feedback on the CXO included a lack of professional communication skills despite an illustrious career boasting global exposure and education from top institutions. 

The objective behind screening the incumbent’s background was to investigate and highlight any red flags in his profile. AuthBridge was provided with the incumbent’s resume and documentary proof of address, education, and identity.

How AuthBridge Helped

Extensive web and media check 

Our extensive checks helped unearth multiple resumes and profiles with two different names. Post the discovery, both profiles were collated and compared to reveal gaps and overlaps in employment and educational qualifications.

In-depth reference check

This involved reaching out to the previous employers and helped in validating information about tenures, roles and overall conduct, among other details.

Education verification 

In education verification, it was found that one profile had a mention of education from Harvard University. Another profile included education from IIM-A which, when verified, came out to be fake.

Conclusion

Leadership Screening Services, like AuthLead™, prove to be worthwhile investments. Our solutions enabled our client to get a 360-degree view of the identity and profile of the person being verified.

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senior-level-hire-feature-image

Case Study | Enabled a leading health insurance company to uncover chinks in the armour of a prospective senior-level hire

Case Study

Enabled a leading health insurance company to uncover chinks in the armor of a prospective senior-level hire

Enabled-a-leading-health-insurance-company-to-uncover-chinks-in-the-armor-of-a-prospective-senior-level-hire

About - Company Name

A leading health insurance company

Industry

Health Insurance

Size

250-500

Key results

  • The candidate worked with the cofounder at their last organisation, who revealed that the former was asked to leave due to performance issues.
  • The cofounder also let us know that feedback about the candidate from their client end was also negative – they were perceived to be lazy, and their communication skills could have been better for a leadership role.
  • The cofounder concluded that the candidate was not eligible for rehiring. The HR Head also reasserted this belief.
  • A Director and Senior Portfolio Manager at the same company revealed that there were 1-2 instances where quick action was required on the candidate’s part, and he lacked a sense of urgency.
  • Vice President – Operations National Head stated that the candidate could have improved their understanding of the balance sheet and needed to go beyond the ‘sales perspective’ to adopt the perspective of a portfolio manager
  • Vice President – Corporate Relationships and Sales Acquisition for North told us the candidate needed more client exposure and experience handling a team reporting to them.

Products

Define the Problem

‘Career Progression’ is one of the most widely stated reasons for a job change while applying for a new position. It is a seemingly natural reason that it often hides more than it tells, especially when given by a senior-level hire who has barely spent one year at the last organisation. When contacting AuthBridge for their background verification, a leading health insurance company wasn’t expecting to uncover unpleasant professional and personal feedback on a senior-level wealth manager with a proven record of association with reputed financial organisations. But if our 16+ years of domain expertise have taught us anything, it is the fact that frauds and risks emerge from the most unexpected corners.

How AuthBridge Helped

Our Mandate

Our mandate with the client was to conduct standard background verification on this top-level hire on pre-decided parameters. While five of the six checks ushered satisfactory results, one check- the last employment verification – raised alarm bells for us, resulting in a ‘Red’ report. The red report in this scenario meant that the prospective employee had yet to be declared eligible for rehiring by the last organisation.

Proposed AuthLead – for screening top-level hires

We brought this to the client’s attention and suggested they delve deeper into understanding the cause before taking an informed decision. We proposed AuthLead, a solution exclusively for screening top-level hires. Senior-level frauds are far too dangerous for an organisation’s reputation and culture than frauds by other employees. The financial implications of such frauds are extremely tangible since senior hires are highly paid and can access an organisation’s crucial resources.

Dedicated an expert resource to handle the case critically

Our methodology for this case involved providing an expert resource who had dealt with such cases critically. They knew just the right questions to elicit an honest and direct response. Our resource contacted at least two representatives at the last two employments of the candidate once again for detailed feedback.

Conclusion

Deploying a custom solution designed specifically for top-level candidate authentication enabled us to deliver crucial decision-making information to the client in 5 days, one of the fastest turn-around- times for these kinds of checks in the industry. Whether or not to hire rested solely with the client, but we hope this stitch in time saved our client time.

Contact Sales

Ready to Explore AuthBridge for your business?

We’d love to show you how AuthBridge can help your business. Fill out the form and we’ll be in touch within 24 hours.

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