Employee Screening - Reasons for Background Check Failure

Employee Screening – Reasons for Background Check Failure

Nearly seven out of ten businesses have been affected by bad hires, according to a CareerBuilder report. Identity thefts claimed more than fifteen million victims in the past two years. Injuries at the workplace, theft, data, and security breach are just some of the concerns that prompt companies across the world to take up employee screening or employee background verification.

 

Why is employee screening critical?

In the U.S., one out of five employees face a threatening or hostile environment at the workplace, and on average, close to sixty billion dollars are spent annually on serious injuries at the workplace.

Employee screening is conducted by 96 percent of U.S. organizations while 89 percent of companies conduct employee verification to make the workplace safer for customers and other employees.

There has been a 500 percent increase in Employee background verification on social media in the past decade.

Employee background verification helps employers make the right hiring decisions which can go a long way towards mitigating workplace thefts, violence resulting in injuries, data or material theft, and sexual harassment incidents.

Competitive employment market compounding the problem

In India, initiatives such as Digital India and Make in India are raising the demand for a talented workforce but the competitive market is also giving rise to resume frauds. The emergence of new technologies and low investment from the private sector has compounded the problem. In the Railways sector, two crore people sent applications for one lakh posted job vacancies in 2018 while at least fourteen thousand applied for a peon’s post in Haryana. Given the stiff competition, many candidates resort to glorifying their resumes to increase their chances of being hired. Many candidates inflate their salary slips in the hopes of bagging a lucrative offer, while others claim false designations to jump up the corporate ladder.

The recent spate of fraud in some reputed financial institutions and the safety concerns in shared economy models have highlighted the need for employment verification and a thorough background check. Organizations are increasingly investing in background screening to protect their corporate reputation and to ensure financial security.

Main reasons why background checks fail or have discrepancies

According to the report released by AuthBridge, India’s leading employee background verification company, the overall background verification failer or discrepancy levels significantly increased to 15.21% in 2017 from 10.29% in FY 2015. The report highlights that in 2017, 15 out of 100 cases had an element of mismatch between the information supplied on the resume versus what was verified. The resume discrepancy levels have considerably risen to the tune of 48% as compared to 2016. Among all categories of personal information, employment-related information was the most misrepresented at 12 percent in 2017. This is followed by a misrepresentation of address which stands at 6.67 percent, while reference check frauds were at 3.35%. Many people produced fake addresses that could not be traced while others listed an address where they were not residing.

Employee background verification and reference checks conducted by AuthBridge revealed that most people lied about their previous employment tenure and provided referees who did not respond. As compared to 2015 when 2.25 percent of referees did not respond, in 2017, the figure increased to 2.99%. The other major discrepancies in reference checks relate to the incorrect tenure mentioned and the non-availability of documents. Forged or fake education documents were also common as revealed during the employment checks or education checks. Significantly, the financial services industry encountered maximum levels of discrepancy and this is the industry that is most prone to data and material thefts as has been witnessed in recent times.

Also Read: Top 5 Checks to Consider for Conducting Background Verification

Due diligence with employee background verification can weed out potential wrong hires while helping companies make evidence-based information when it comes to promotions or partnerships.

Employee Background Verification for the Startup Ecosystem

Employee Background Verification for the Startup Ecosystem

The emergence of new business models New business models in India are emerging that are changing the way we live or do business.  The entrepreneurial mindset has caught up in a big way and India is recognised as a fast-growing destination for startups. Boosted by angel investors, groups and crowdfunding initiatives, the ecosystem is currently seeing a “flooding” of entrepreneurship backed by innovative ideas.

In 2017, more than a thousand startups were launched, which brought India to the third position in the world as far as startup ecosystem is concerned, after the U.K and the U.S.  Intense competition from other countries notwithstanding, India is all set to emerge as the leading startup destination in the world in the coming years. As per a NASSCOM report on startups, 5,200 technology startups were seen in the IT sector in 2017 alone. Tier II cities are also joining in the startup bandwagon even as major metros including Bengaluru, Mumbai and Delhi retained their top positions.

Bengaluru having earned the reputation of being a startup capital is expected to generate more than two lakh jobs from 11,500 startups by 2020. Most of the startup growth is centred around technology, IT, big data, e-commerce and fin-tech. The rising popularity of e-commerce and shared economy models are changing the business landscapes. Instant delivery of goods and services is now possible and convenient. With the click of a mouse, service providers including beauticians, bankers, plumbers or food delivery can be summoned any time.

Why investors insist on background checks for startups

While the booming startup landscape is exciting news for the economy, there are risks inherent in the shared economy blue collared jobs. The rise in contract work, temporary hires and shared models also highlight the security concerns. The recent spate of crimes and frauds, whether it is the drivers or technology support scams, underscore the importance of conducting a thorough employee background verification and employee screening.  Where earlier only employees were subject to background checks prior to hiring, the need of the hour is now employee screening and due diligence for startups.

Instant verification that can generate trust and speed up the business alliances or startup investments call for professional technology-enabled solutions. Wrong hires cost much more than money, with the damage to reputation, at times, being irreparable.  Particularly when it comes to startups that are cash-strapped, there is no room for bad hires or wrong investment decisions.

As per an Economic Times Tech article, investors are increasingly hiring professional employee screening or employee background verification firms to do background checks on startups. One of the recent reports showed that a minimum of one fraud in 2017 was encountered by 82 percent of executives. With the sexual harassment scandal rocking the reputation of a leading cab service provider a couple of years back, the company faced major investor scrutiny and backlash.

Common areas where background verifications fail

When investors commit their money to a startup, they are obviously looking to recover their investment while protecting their reputation. In this scenario, hiring professional employee background verification firms to check on the credibility, personal integrity, credit history, criminal records, experience and financial history is of utmost value to the investor.

AuthBridge conducted a comprehensive survey in 2017 and found that most failures in background verification are related to employment information, address and education and reference checks. Many provide false employment details while faking documents related to educational qualifications. Fake addresses and references are the other common pitfalls encountered in background checks.

Also Read:Weed out Fraudsters: Instant Employee Screening Solutions

AuthBridge, as the leading employee background verification provider, offers the best technology-driven solutions for investors and employers. A wide range of employee verification services, including employment check, education check, address check and reference check are provided.

Top 5 Aspects to Verify Before Hiring Your Senior Level Hire

Why is Background Verification Service Vital for Small Businesses?

Due to the limited size of the workforce, small businesses operate on an intimate level. They do not hire as many employees as your typically large corporations and therefore are much more dependent on each individual employee. Employees often need to take on multiple responsibilities and interact with each other in a close-knit fashion. Due to the increased importance of an individual employee, small businesses are heavily dependent on background verifications.

Along with work safety issues, hiring managers need to vet the applicants rigorously on the basis of their skills, educational background, criminal records and other similar details. They also need to assess the personality of the applicants to check if they will be a proper fit for their close-knit teams. Despite the criticality of strict background verification, a lot of companies often skip this step. The reason- lack of proper budget and screening tools. This is where professional background screening services come into picture.

By outsourcing the process of background screening, small businesses can save capital (which would otherwise be invested in infrastructure for in-house screening) and can ensure high efficiency in the screening process. Choosing the correct background verification service can be a difficult task. With the constant shift in laws and regulations and applicants misjudging themselves, choosing the right service provider is of critical importance.

There are various factors that must be taken into consideration while selecting a background screening service. The first and foremost is their level of compliance with regulations of not just the region but also of the company. Added to this are factors like turnaround time, technological considerations and cost.

Also read: Top 5 Checks to Consider for Conducting Background Verification

How to Choose Your Background Verification Partner?

In the face of technology disruption and initiatives such as “Make in India” and StartUpIndia, there is a focus on job creation. With multiple avenues opening up, recruiting managers are pressurised to make the right hiring decisions in quick time while ensuring the organisational goals for hiring and retaining are met.

 

The importance of background verification – Risk mitigation and building trust

Given the time and resource crunch in HR teams, many resort to shortcuts in the hiring process. Bad hires have been proven to cost up to five times the annual salary of an employee besides denting the image and reputation of the company. Resume frauds are also common with a 15.21% discrepancy rates in 2017.

One in six candidates lie on their resume with a majority of them misrepresenting their employment tenure during background verification. HR companies rely on a background verification partner to conduct due diligence on behalf of the company. Since critical hiring decisions are made based on the information provided by the background verification partner, it is important to select the right background screening company.

 

Things to consider while selecting a background verification partner

1. Licensed provider

In the U.S., background verification companies need to obtain accreditation from the National Association of Professional Background Screeners. Independent audits are conducted to ensure the background verification partner is following the best practices. However, in India, while there is no regulatory body, the background verification partner has to be registered and have the required licenses to conduct background verification. This ensures employers of quality results from approved, genuine provider.  Employers can refer to the list of ‘empanelled background screening agencies’ with National Skills Registry (NSR).

2. Up-to-date with legislation

While you enlist a background verification partner, check if they are aware of the prevailing laws and regulations with respect to employee background verification in the geography under consideration. This is particularly true if your business operates overseas and hires people from across the globe. Different regional and Federal laws govern background verification across countries and a professional background verification partner needs to be aware of such relevant laws. For instance, it is illegal to conduct criminal records check in the U.S. without the consent of the employee. In India, the consent of employee for drug screening and criminal records check is required.

 

Background verification partners have to be compliant with:

  • The Indian Penal Code
  • The Indian Contract Act
  • Information technology Acts of 2000 and 2005 which prohibits unauthorized usage of employee data
  • The Right to Privacy
  • ISO standards for information security

3. Time taken for conducting verification

Ensure the background verification partner have a proven track record of completing the verification processes in defined and efficient turnaround time.

4. Technology-savvy

Check if the background verification partner is using sophisticated technology to ensure reliability and accuracy of data. Smart platforms such as WorkAttest™, API integrated technologies, Aadhaar-based eKYC and access to national and international databases are some of the factors that work in favour of a background verification partner. These technologies not only cut down the time required to conduct background screening but provide accurate data as well.

 5. Protocols in place

A professional background verification partner has to follow best practices while having clear protocols in place.

6. Experience and reputation

As is the norm in selecting any vendor or partner, checking the industry experience and reputation of the background verification partner is critical. A reliable background verification partner has to be open to feedback while being approachable.

Also Read: Top 7 Tips to Get Your Employment Background Verification Right

Look for online reviews or if not available, request the background verification company to provide some references. Also, check if the company has been top-rated in surveys or opinion polls in independent surveys.  Review also if the company has published whitepapers, case studies and surveys on relevant issues that add to the credibility.

Vendor Due Diligence- Your Aid to Organisational Safety & Compliance

In today’s competitive and fast-paced business scenario, organisations have to streamline their operations to optimise profit and growth. Third-party outsourcing is a popular trend across industries and countries. Outsourcing certain tasks to a third-party vendor saves cost and time. Yet, there are inherent risks of outsourcing. Businesses have to ensure that confidential and sensitive information is protected. They also have to verify if the vendor carries out ethical processes while ensuring a safe and healthy working environment.

 

Vendor due diligence is cost effective

As the third-party contractors are partners to success, vendor due diligence  before hiring them is critical to business objectives, success, the brand, customers and financials. As per studies, intangible aspects such as the reputation and goodwill account for 80% of businesses’ market value.

Vendor due diligence is the ideal way to check if the vendor meets all the criteria including confidentiality, compliance with regulations and ethical practices. Business due diligence is necessary to mitigate risks and to protect reputation.

With globalisation, the retailers deal with suppliers and contractor across the world and this adds another element of risk to the business. As new products emerge, new contractors or suppliers are likely to be added by retailers. With each new supplier, the costs related to auditing and compliance activities increase.

Vendor due diligence reports curated by professional agencies helps retailers and business owners to achieve a cost-effective way of ensuring the compliance of vendors.

 

How commercial vendor due diligence ensures organisational safety?

Vendor due diligence is a component of risk mitigation best practices. Vendor due diligence can ensure the vendor is legally compliant, has the required licenses and permits in the region of operation. Vendor due diligence also ensures the third-party contractor complies with anti-corruption legislations including the UK Bribery Act, US FCPA and the Indian Prevention of money laundering Act.

A professional agency specialising in vendor due diligence can help confirm if the claims made by the vendor are genuine and that there are no unfair trade practices carried out.

Also Read: How to mitigate risks with Vendor Due Diligence?

 

The aspects that are checked under vendor due diligence risk assessment

Vendor due diligence involves verification of

  • Financial profile, including the quality of earning, assets, tax, commercial due diligence and the volume of products handled
  • Supply chain gaps
  • The third party supplier’s compliance with legislation, service agreements
  •  Credit ratings
  •  Directors
  •  Charges
  •  Legal or regulatory compliance
  •  Financial details
  •  Shareholding patterns
  •  Related companies
  •  Trademarks
  •  Documents
  •  Database & media checks
  •  Organisational structure
  •  Organisational capacity, operating procedures
  •  Building or personnel security
  •  Data security systems
  •  Insurance coverages

 

Vendor due diligence from professional providers

The world is expanding with greater emphasis on partnerships and alliances, hence setting the right tone with good vendors is a plus for every business. An automated and a robust 3rd-party solution would help organisations to streamline their end-to-end 3rd-party due diligence program, from vendor onboarding to risk assessment, due diligence reporting, information management and corrective action implementation.

Finding and working with the right vendors is critical to the organisation’s success, reputation and operational efficiency. Given the technological disruptions and data thefts across industries, the importance of conducting a thorough professional vendor due diligence cannot be stressed more.

AuthBridge is equipped with cutting-edge technology tools to carry out business due diligence across industries in a quick, cost-effective and efficient way. This helps businesses develop a better understanding of their vendors, gain insights on strengths, weaknesses and opportunities with the partners and alliances. With vendor due diligence, hiring the right vendor becomes hassle-free.

Ensure Right Education Verification with background and degree check

How is education verification check done in India

The education verification process is one of the most important aspects of background screening. The workforce of today needs to have some form of educational qualification for their work, be it a blue-collar job or a white-collar one. Understandably, companies might want to trust the applicant’s educational qualification based on the appearance of their documents. However, it is extremely important to legally check any educational claims made by the candidate.

The market conditions are increasingly becoming tougher, forcing individuals to resort to any means to get a job. It has been observed that a significant number of job applicants are indulging in misrepresenting their qualifications to make themselves appear as suitable candidates. Unethical practices like degree forgery, false institutes and fake claims are not quite easy to detect, hence raising the need for background verification. India produces an average of 2 to 2.5 million graduates a year. With such an enormous influx of degree holders, it becomes all the more important to have stringent education check policies.

Reasons For Conducting Education Check

1) Identifying gaps between knowledge and job requirements- The candidates that you hire, must be qualified enough for the position they are applying for. Conducting a thorough screening of the educational background reveals details about the subjects taken up by the candidate and their relevance to the role.

2) Safeguarding against fake degrees and diplomas- Diploma mills, providing fake degrees to candidates, are on the rise. These institutions provide fake certification in exchange for money and thus create gaps in the educational system. These institutions are not affiliated with any recognized body or government agency. Rather they partner with independent agencies whose curriculum and standards are not in compliance with the legally dictated norm.

3) Confirm authenticity and relevance of foreign degrees- Seeking education in foreign countries is a popular trend among students. The curriculum offered in those countries may not match completely with the job description. Moreover, the authenticity of the foreign educational institutions and the value of their degree must be confirmed as a part of the education verification process.

Also Read: Verify the “Master in Deceit” with Education Verification

How Do Companies Verify Education Checks?

Education verification of degrees and diplomas is usually conducted at the in-house offices of the institutions. Companies and institutions also rely on 3rd party education check services, as they have their own proprietary databases for verifying the claims of the individual. Several parameters are to be checked and validated while conducting education verification.

1) Confirming Name and registration number- This is a form of identity check. By tallying the name and roll number of the candidate with official institute records, one can confirm whether the individual has truly attended the university that is being claimed.

2) Verifying course details- This education verification parameter is of critical importance as it forms a direct link between the education the applicant has received and the job role that is offered. This involves making a note of all the subjects that were taken by the candidate and verifying their relevance to the job.

3) Year of passing- Many candidates falsify their dates of graduation as young candidates are increasingly sought after by companies. Education verification of graduation records can be easily accessed by contacting the institution mentioned by the candidate.

4) Status of graduation- This ensures the quality of the candidate. Candidates with lower grades or drop years are usually not preferred by businesses. The nature of the job may require candidates with high skills and knowledge. Candidates may lie about their grades or hide their drop years. Such discrepancies are to be identified during education verification to ensure high-quality hiring.

5) Whether the institution has been declared fake by regulatory bodies- As mentioned above, fake institutions and diploma mills are proliferating. Verifying the authenticity of the educational institute can help safeguard the company against candidates from such dubious institutions. This can be achieved by verifying the institution against details provided by regulatory bodies like UGC.

FAQs around Education Verification

Education verification check is the process of confirming the authenticity of a candidate’s educational qualifications. This involves verifying the degrees, diplomas, and certificates claimed by the candidate from the respective educational institutions.

The process of education verification check in India typically involves:

  • Document submission: The candidate provides copies of their educational certificates and transcripts.
  • Direct verification: Contacting the educational institutions directly to confirm the authenticity of the documents.
  • Database check: Cross-referencing the candidate’s details with databases of accredited institutions and degrees.
  • Third-party agencies: Engaging third-party verification agencies that specialize in conducting thorough education checks.

For an education verification check in India, candidates usually need to submit:

  • Copies of their degree certificates
  • Mark sheets or transcripts
  • Enrollment numbers or registration details
  • Any additional supporting documents requested by the employer or verification agency

Yes, online degrees are verified in a similar manner to traditional degrees in India. The verification process involves confirming the legitimacy of the issuing institution and the authenticity of the degree. Accredited online programs from recognized institutions are treated the same as traditional programs.

Some common challenges in education verification in India include:

  • Difficulty in reaching educational institutions due to outdated contact information
  • Delays from institutions in responding to verification requests
  • The prevalence of forged documents and degrees from unrecognized institutions
  • Lack of a centralized database for educational records

Yes, a candidate can fail an education verification check if discrepancies are found, such as:

  • Mismatched information between the submitted documents and the institution’s records
  • Forged or fake certificates
  • Degrees from unaccredited or non-existent institutions

Employers benefit from conducting education verification checks by:

  • Reducing the risk of hiring unqualified candidates
  • Ensuring compliance with industry standards and regulations
  • Maintaining a high level of trust and credibility within the organization
  • Protecting the company’s reputation and avoiding potential legal issues

Education verification is not mandatory for all jobs in India, but it is a common practice for positions that require specific qualifications. Employers in sectors such as finance, healthcare, IT, and education often conduct education verifications to ensure candidates meet the necessary academic criteria.

Ensure Right Education Verification with background and degree check

The Importance of Education Verification Check

The education verification process is one of the most important aspects of background screening. The workforce of today needs to have some form of educational qualification for their work, be it a blue-collar job or a white-collar one. Understandably, companies might want to trust the applicant’s educational qualification based on the appearance of their documents. However, it is extremely important to legally check any educational claims made by the candidate.

The market conditions are increasingly becoming tougher, forcing individuals to resort to any means to get a job. It has been observed that a significant number of job applicants are indulging in misrepresenting their qualifications to make themselves appear as suitable candidates. Unethical practices like degree forgery, false institutes and fake claims are not quite easy to detect, hence raising the need for background verification. India produces an average of 2 to 2.5 million graduates a year. With such an enormous influx of degree holders, it becomes all the more important to have stringent education check policies.

 

Reasons for conducting education check

1) Identifying gaps between knowledge and job requirements- The candidates that you hire, must be qualified enough for the position they are applying for. Conducting a thorough screening of the educational background reveals details about the subjects taken up by the candidate and their relevance to the role.

2) Safeguarding against fake degrees and diplomas- Diploma mills, providing fake degrees to candidates, are on the rise. These institutions provide fake certification in exchange for money and thus create gaps in the educational system. These institutions are not affiliated with any recognized body or government agency. Rather they partner with independent agencies whose curriculum and standards are not in compliance with the legally dictated norm.

3) Confirm authenticity and relevance of foreign degrees- Seeking education in foreign countries is a popular trend among students. The curriculum offered in those countries may not match completely with the job description. Moreover, the authenticity of the foreign educational institutions and the value of their degree must be confirmed as a part of the education verification process.

Also Read: Verify the “Master in Deceit” with Education Verification

 

How do companies verify education checks?

Education verification of degrees and diplomas is usually conducted at the in-house offices of the institutions. Companies and institutions also rely on 3rd party education check services, as they have their own proprietary databases for verifying the claims of the individual. There are several parameters that are to be checked and validated while conducting education verification.

1) Confirming Name and registration number- This is basically a form of identity check. By tallying the name and roll number of the candidate with official institute records, one can confirm whether the individual has truly attended the university that is being claimed.

2) Verifying course details- This education verification parameter is of critical importance as it forms a direct link between the education the applicant has received and the job role that is offered. This involves making a note of all the subjects that were taken by the candidate and verifying their relevance to the job.

3) Year of passing- Many candidates falsify their dates of graduation as young candidates are increasingly sought after by companies. Education verification of graduation records can be easily accessed by contacting the institution mentioned by the candidate.

4) Status of graduation- This basically ensures the quality of the candidate. Candidates with lower grades or drop years are usually not preferred by businesses. The nature of the job may require candidates with high skills and knowledge. Candidates may lie about their grades or hide their drop years. Such discrepancies are to be identified during education verification to ensure high-quality hiring.

5) Whether the institution has been declared fake by regulatory bodies- As mentioned above, fake institutions and diploma mills are proliferating. Verifying the authenticity of the educational institute can help safeguard the company against candidates from such dubious institutions. This can be achieved by verifying the institution against details provided by regulatory bodies like UGC.

Are you conducting a ‘Credit Check’_

Credit Check – Why Employers Look into an Employee’s Credit History?

What is a Credit Check?

Employee Credit check, simply put, is when an employer pulls out the financial records of an applicant or current employee, to have an overview of their financial history. How is this relevant to an employer or the organisation as a whole? Credit checks are a very much relevant process before on-boarding a candidate as it shows just how fiscally responsible a person is, and this reflects the kind of attitude they will show to company finances. It is well-known that any kind of business responsibility is accompanied by a financial responsibility.

Regardless of what position an employee holds, the company needs to be able to trust them when it comes to money, and a thorough credit history check makes this possible. This is a kind of assurance to the organisation that their employees will not cause any financial mismanagement like frauds or any other crime, which would be a huge loss for them. As per the findings of a survey conducted by the Society of Human Resource Management (SHRM), as much as 60% of all employers conduct a credit default check on their prospective.

Especially in industries and companies where employees have to handle huge amounts of financial transactions like accounting and banking, and for executive-level positions, a credit check is necessary. This is because there is a much higher chance of financial frauds being committed in these areas.

 

What exactly does a credit check verify?

credit check reveals certain information about an employee, especially in relation to his or her finances. Usually, an employer will have access to information like the employee or candidate’s credit card and debit card debts, payment and default history, details of any delayed payments, loans, and so on.

In addition to this financial information, a credit default check also verifies the personal details of the employee or candidate through national ID checks. This helps organizations verify the name, age, address, and other important details of the candidate. It is important for employers to note that in India, there is a law that prevents anyone from using another person’s credit information, and if anyone is found guilty of making changes or leaking any kind of credit data, there are strict penalties that have to be met.

This law is called the Credit Information Companies (Regulation) Act, of 2005. And in the U.S., there is a similar law that regulates the use of consumer credit card information, known as the Fair Credit Reporting Act, commonly referred to as FCRA. As an employer, you must ensure that the sensitive information of employees or candidates must be handled in a professional and responsible fashion. Make sure you never share such confidential information with a third party or alter any details under any circumstance.

Also read: Best Practices in Credit Check: What you should look out for?

 

Why a credit check is a necessary step in the hiring process

While it is the responsibility of the employer to conduct thorough credit history checks in the best interest of the organization, it is important to understand why a credit check is such a crucial part of the employee screening service. For any organization, how you handle finances and the integrity of your entire business is co-dependent. If you hire an employee who has a history of financial mismanagement, it could destroy your reputation and brand image.

Especially if the position that the employee fills is that of a leadership level or any role directly related to your company’s finances, the risk is much higher. However, thoroughly vetting any candidate using credit checks, irrespective of their positions, will prevent such risks. Moreover, how a person handles his/her finances tells a lot about their attitude, intentions, and the kind of person they are. With a credit check, you can easily flag any credit default cases, and understand how responsible they are, helping you avoid many troubles in the future.

Resume Verification is key to an Organisation’s Success

Did you know that 1 in every 6 job applicants lie on their resume? It’s true. As reported by The Economic Times, providing false information about oneself in CVs is an extremely common practice among job candidates today, and it is rapidly on the rise. In fact, the number of people who misrepresented information increased by a staggering 50 percent in 2017 compared to statistics in 2016 (Refer to this AuthBridge Research)

So, as an employer, what can you do to ensure that your business is not negatively affected by such fraudulent applicants? An in-depth resume background verification including CV validation as well as verification is the perfect 360-degree solution for your organisation.

Whether it’s forging certificates, salary slips, providing fake references or lying about one’s employment tenure, these are all considered serious crimes that could not only cost applicants the job they want but could also land them behind bars. And since such fraudulent practices are so common, it has never been more imperative to conduct a thorough and extensive resume verification. In fact, it is your only way to ensure that the information provided by applicants is true and accurate. Think of resume verification as the first safety net that your organisation can put up. This way, you take preventive measures at the start, that is, the hiring process itself, so you can save yourself a ton of problems later on. After all, well begun is half done.

Also Read: Resume Verification is key to an Organisation’s Success

 

Resume Verification: An element by element analysis

A thorough resume verification process should include certain checks that cover each and every aspect of information provided in the resume. Below, we outline which areas you should not miss out on while verifying the resume or CV for the job applicants.

· Education Verification

Among the 1 out of 6 candidates who lied on their resume, 1.56 percent misrepresented information about their education in 2017 (Ref: AuthBridge’s Annual Trend Report). And this is just considering the discrepancies which were found out. Your resume verification service must verify the education credentials applicants present on their resume to make sure they are properly qualified for the job.

· Employment Verification

No CV validation process can be complete without a comprehensive employment history check. A whopping 12.14 percent of all reported job applicants misrepresented information about themselves related to their employment history like which positions they held in which organisation and for how long, and so on. So, make sure you verify all employment-related information of your applicants.

· Identity verification

No kind of background verification, including a resume verification is complete without a thorough identity verification. This is one of the most basic, yet extremely crucial checks that organisations must include in their hiring process. If an applicant is not the person he or she claims to be, chances are their entire resume is a lie. In 2017 alone, as much as 4,352 candidates provided fake IDs (Aadhaar, PAN, Passport, Voter ID).

· Address check

6.67 percentage of applicants provided false information regarding their address in 2017 as reported by The Economic Times. Therefore, to ensure that applicants do not indulge in such fraudulent practices, and to verify their addresses so you can easily reach them in case of any emergencies, make sure your resume verification includes an address check.

· Reference check

It’s a common practice among many job applicants of today to provide false reference letters or fake referees. In fact, 2.99 percent of cited referees did not respond in the year 2017, while 3.35 percentage of discrepancies in resumes were related to references. Therefore, make it a point to always cross-check every reference that applicants provide as part of your CV validation process. This practice will save you a lot of time, resources and trouble in the future. Ensure that the candidate’s resume states the correct information with background checks before investing your trust.

Smart and Intelligent KYC Solutions_ The Need of the Hour for Employers

Top 5 Checks to Consider for Conducting Background Verification

A resident of Ahmedabad was shocked when he suddenly received a phone call asking if he was the guarantor of a loan. When he verified the same at his bank, he found that someone had used his PAN number along with two years’ IT returns and changed the relevant information to obtain a loan. Such identity frauds are increasingly behind major financial and other scams. Background checks serve the purpose of building trust and mitigating these risks. Background checks play an important role in organisations while hiring, sanctioning out a loan, for provision of services, before renting out a house and so on.

Roping in a tech-enabled professional Background Verification agency, ensures the validation of identity, profile and reputation.

 

Five important background checks

Five of the most commonly used background checks include:

 

Identity Verification:

According to Experian India, identity theft accounts for a major chunk of fraud in India. About 85% of identity frauds are related to auto loans, credit cards and mortgages, as per the Experian report. The mortgage loans portfolio has witnessed a 50% rise in identity fraud. Business alliances, joint ventures, and partnerships thrive on mutual trust and reliability which can only be ensured by comprehensive background checks. Identity verification is part of the comprehensive background checks conducted using tech-enabled platforms at AuthBridge. The following background checks are integrated with Identity Verification:

 

Education Check:

Misrepresenting facts related to educational qualification is one of the most common frauds committed in India. Fake documents are created to access multiple loan products, employment, enrolment in educational institutions, and so on. One of the best ways to counter fake documentation is to conduct a thorough background check that includes education checks. At AuthBridge, multiple databases are accessed to conduct the following aspects of education:

  • Roll or Registration number of the candidate
  • The course passed or pursued by the candidate
  • The year of course completion
  • The genuineness of pass certification
  • The affiliation and accreditation check of the institute/course

 

Address Check:

There was a discrepancy in more than 6% of the candidates’ provided addresses in 2017 according to the AuthBridge survey. Physical address verification is a critical component of background checks as it is the first place that employers, business entities, credit card companies or banks look into in case of anomalies. Using mobile-enabled location tagging cutting-edge technology, AuthBridge can effectively track the following details regarding the physical address:

  • Whether the given address is correct
  • Whether the address mentioned in the resume or document tallies with the actual physical address
  • How long the candidate or individual has been staying at the given address
  • Whether the individual owns or has rented the residence
  • Relationship of the candidate with the person verifying the address details

 

Criminal Records Check & Police Verification:

Multiple records in the public domain, including those maintained by various courts, police records, and CBI, SEBI, and RBI lists are accessed by AuthBridge to derive actionable, accurate data regarding the criminal history or litigations. Both civil and criminal litigation records are verified as part of the complete background check. Checking criminal records history is critical to hiring individuals who are required to handle sensitive and confidential information and transactions in financial institutions.

 

Reference Check:

As per an AuthBridge study, more than 3% of reference checks had more than one discrepancy in 2017. Many HR professionals and business entities do not have the time to conduct a thorough reference check, which is essential to hiring the right candidate. AuthBridge conducts telephonic verification of references provided to check the performance, skills, and abilities of the candidate.

Also Read: Background Verification: Why Companies Need Greater Vigilance?

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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.

- Mr. Satyasiva Sundar Ruutray
Vice President, F&A Commercial,
Greenlam

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