How is digital transformation driving background checks in India?

Innovative technologies were rapidly adopted at the workplace even before the pandemic hit, enabling businesses to innovate and thrive in an increasingly digital world. But the sudden disruption in 2020 spurred technology growth beyond imagination.

The biggest takeaway from the COVID 19 crisis has been the need for a dynamic and automated model for talent teams. Keeping business continuity and employee well-being at the center, leaders worked on recrafting their HR strategies, right from the hiring policies to remote onboarding, training, and development of their employees.

The impact of COVID 19 continues to challenge human resource functions and has made the use of technology assets and tools for employee background checks a topmost priority. It is clear that the adoption of next-gen, data-driven technologies for employee background checks will be vital to hire deserving, trustworthy, and geographically dispersed candidates faster and protect organisational culture and reputation.

Let us have a look at the top ways in which digital transformation is driving background verification and contributing to a risk-free work environment.

1. Enhances data security of candidate credentials

With rising digitalisation, data security becomes a growing issue. Therefore, business leaders globally feel the need for a more agile and scalable IT environment to keep user information safe and secure.

Even the regulators have tightened their noose as background verification has evolved digitally. It has become an intrinsic responsibility of background screening companies to handle data responsibly. AuthBridge, India’s leading provider of cutting-edge verification technology is taking this up with utmost care and strictly adhering to data privacy policies. iBRIDGE, an end to end onboarding platform powered by AuthBridge ensures complete data security in the entire candidate verification and onboarding journey. An automated OTP is sent via SMS/WhatsApp, every time the verified candidate logs in, as an added layer of security. With the help of a user hierarchy based model, HR teams can easily access and manage the smallest detail of the candidate in just no time. Without any manual intervention, chances of document tampering and data loss are considerably reduced.

2. Expands verification reach across geographies

In the aftermath of the pandemic, technology was extensively leveraged to digitize records, conduct a preliminary assessment of candidate information, and automate overall processes.

A rising trend of negative background verification was already concerning when nationwide lockdown and curfew made it even worse for companies to complete background verification of new hires. To overcome all physical barriers in the way, AuthBridge launched an industry-first digital address verification solution as an alternate mode of address verification. This saves a lot of time, especially when hiring is diverse and geographically spread out.

3. Provides higher-quality background checks

The traditional practices of background verification are known to be error-prone and redundant. Since manual processes involve physical records and extensive documentation, it’s possible to lose track, leading to ineffective onboarding. Usage of tech-led employee background checks will have an impact on the quality of the candidate experience delivered.

By using AI, data analytics, and other new technologies, a more accurate, faster and secure background verification can be conducted. To deliver a seamless candidate experience, AuthBridge uses new gen technologies like OCR, image recognition, liveness detection, etc to give real-time background verification results.

4. Better candidate experience

Using technology, the whole background verification process is automated. The candidates shortlisted for a job position just fill up the relevant details and the same is auto populated on the employee screening platform. iBridge by AuthBridge is an AI-driven, end-to-end, web-based employee onboarding platform for 100% digital experience for the candidate. The InstaForms functionality within iBRIDGE enables candidates to sign on statutory documents like offer letters, NDAs, etc. in real time, sitting in the comfort of their homes. This digital signature feature saves candidate’s time and hassle of signing manual forms one after another. Infact, its digital offer letter generator sends out final offers to shortlisted candidates for digital signing. It’s important to keep your candidates comfortable during the background check process, so ensure they are informed and get as much attention as required.

5. Introduces real-time updates

Background verification checks are essential, but it can also be hard to predict how long they will take. This is where digitalization steps up the game for background screeners. To cite an example, the HR teams can use iBRIDGE to track progress of each background verification case in real time using a data-led dashboard. If they wish to check the status report or documents of the candidate, it is easier to download case reports at any time on the iBRIDGE platform .A daily, weekly or any-timely report can be triggered at any time to an existing HRMS portal with which iBRIDGE is integrated. This means, the HR function will receive timely updates  on all on-going background verification cases. Another striking feature of iBRIDGE is an in-built identity verification layer driven by AI and image recognition capabilities. This enables instant verification of national identities by simply uploading a PAN or VoterID card, along with a selfie