Building a More Secure and Sustainable Future for India’s Gig Workforce
Speaking on India’s evolving social security framework for gig workers, Ajay Trehan highlighted the need for a more structured and scalable ecosystem to support the country’s growing gig workforce. He noted that gig workers have long powered sectors such as last-mile delivery, mobility, logistics, home services, and digital commerce, even as the social security framework supporting them has remained fragmented.
“For many years, this workforce has powered last-mile delivery, mobility, logistics, home services and digital commerce, but the social security architecture around them has remained fragmented. A defined eligibility threshold, along with aggregator contributions, brings more structure to worker welfare and creates accountability for platforms,” said Ajay Trehan, Founder & CEO, AuthBridge.
Trehan further emphasised that as gig workers frequently move across platforms, cities, and job categories, systems related to identity verification, work-history tracking, contribution management, and benefit portability must function efficiently at scale. He also highlighted the role of technology in building trusted, consent-led systems that protect workers while enabling aggregators to meet compliance obligations effectively.
In conclusion, he stated that the long-term growth of India’s gig economy will depend on creating a framework where flexibility, trust, compliance, and worker protection move together.
