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Introduction On 15 September 2025, the Reserve Bank of India (RBI) issued the Master Direction on Regulation of Payment Aggregators (PAs). This consolidated framework supersedes earlier circulars — the 2020 and 2021 guidelines on Payment Aggregators and Gateways, and the 2023 directions on Cross-Border Payment Aggregators. The new Direction has
Introduction The National Payments Corporation of India (NPCI) has recently announced an update to the Unified Payments Interface (UPI) limits, which has a significant impact on how high-value digital payments are processed in India. Effective now, users can make Person-to-Merchant (P2M) transactions of up to ₹5 lakh per transaction, and
With Broad AI becoming more prevalent than ever, giving rise to Generative AI-powered Agentic AI and other AI models, it is easy to say that fraud today is no longer confined to crude forgeries or obvious impersonations. AI-generated images, falsified/forged documents, and unreliable data trails have made businesses’ risks more
Behind every successful enterprise lies a network of suppliers, partners, and contractors. Yet, the very relationships that power growth also expose businesses to risks like financial, reputational, and regulatory. A weak link in a vendor chain can stall operations, trigger compliance breaches, or worse, compromise trust with customers. This is
As third-party vendors become an increasingly important part of supply chains, service delivery, and technology stacks, Vendor Risk Management (VRM) becomes an essential process for businesses today. As organisations rely on external vendors for products, services, and technology, the potential risks that come with these relationships must be carefully managed.
Introduction Onboarding third-party vendors, suppliers, or distributors is an important aspect of business operations, particularly in sectors such as e-commerce, manufacturing, and retail. As a business expands its supply chain or distribution network, ensuring that these third parties comply with all financial and regulatory requirements becomes a thing of extreme
In India, where the population density is high and addresses often lack standardisation, verifying both physical addresses and contact points has always been a challenging yet crucial task. For businesses that depend on accuracy in their verification processes, especially in industries like e-commerce, banking, telecom, and real estate, the traditional
Introduction Deepfake technology has emerged as a significant threat to digital security, particularly during customer onboarding. Fraudsters increasingly use this technology to impersonate genuine customers, bypassing traditional identity verification systems. In this blog, we’ll explore how deepfake scams are impacting customer onboarding and the best strategies to counter these threats
India stands on the cusp of a new workforce revolution. As the country sets its sights on becoming a Developed Nation by 2047, the gig economy is expected to play a major role in shaping the nation’s future. In fact, according to the VV Giri National Labour Institute’s report, “Gig
India’s ride-hailing, last-mile delivery, and quick commerce sectors are growing rapidly. The drivers and delivery partners are at the heart of this growth, the faces your customers interact with daily. But rapid expansion comes with a tough challenge: onboarding these partners quickly without compromising safety, compliance, or authenticity. However, some
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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.
