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Introduction In September 2025, the Reserve Bank of India (RBI) issued a clear and time-bound directive to scheduled commercial banks across the country: return over ₹67,000 crore in unclaimed deposits within three months. These funds, which have been lying dormant in banks for over a decade, reflect savings and investments
Introduction The verification of identity lies at the core of India’s BFSI sector. With a population of over 1.4 billion, the need for a reliable system to establish “who is who” is both practical and regulatory. Every banking transaction, insurance policy, mutual fund investment, or welfare disbursement depends upon the
Introduction On 15 September 2025, the Reserve Bank of India (RBI) issued the Master Direction on Regulation of Payment Aggregators (PAs). This consolidated framework supersedes earlier circulars — the 2020 and 2021 guidelines on Payment Aggregators and Gateways, and the 2023 directions on Cross-Border Payment Aggregators. The new Direction has
Introduction The National Payments Corporation of India (NPCI) has recently announced an update to the Unified Payments Interface (UPI) limits, which has a significant impact on how high-value digital payments are processed in India. Effective now, users can make Person-to-Merchant (P2M) transactions of up to ₹5 lakh per transaction, and
Introduction To Perpetual KYC The regulatory landscape surrounding financial services has never been more dynamic. With mounting pressure from regulators, rising instances of financial crime, and increasing customer expectations for seamless experiences, the traditional approach to periodic Know Your Customer (KYC) reviews is no longer sufficient. This has given rise
With Broad AI becoming more prevalent than ever, giving rise to Generative AI-powered Agentic AI and other AI models, it is easy to say that fraud today is no longer confined to crude forgeries or obvious impersonations. AI-generated images, falsified/forged documents, and unreliable data trails have made businesses’ risks more
What Is Customer Onboarding? Customer onboarding guides a new customer from the point of sign-up to the moment they see value in your product or service. Effective onboarding is critical in regulated sectors like banking, insurance, and fintech, including identity checks, document verification, and compliance with KYC and AML regulations.
If you’ve landed on this page, you’re likely one of these people: A co-living owner anxious about new laws and eager to scale safely An aspiring tenant (a student, working professional, or single woman), trying to explore the best accommodation options and find a new home in the city that’s
Introduction To Contact Point Verification In Banking Contact Point Verification (CPV) is a key step in banking operations, focused on confirming that the communication channels provided by customers. This includes checking for active and authentic mobile numbers, email addresses or postal addresses. By validating these contact points, banks make sure
In India, where the population density is high and addresses often lack standardisation, verifying both physical addresses and contact points has always been a challenging yet crucial task. For businesses that depend on accuracy in their verification processes, especially in industries like e-commerce, banking, telecom, and real estate, the traditional
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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.
