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What Is Customer Onboarding? Customer onboarding guides a new customer from the point of sign-up to the moment they see value in your product or service. Effective onboarding is critical in regulated sectors like banking, insurance, and fintech, including identity checks, document verification, and compliance with KYC and AML regulations.
Introduction: Why Multi-Signal Risk Models Outperform Traditional Scoring Credit risk assessment has long been dominated by bureau scores and repayment histories, yet these conventional approaches increasingly show their limitations in fast-moving markets. Bureau data, while valuable, often suffers from latency; a borrower’s financial position may have shifted weeks or even
The 56th GST Council Meeting was held in New Delhi on 3 September 2025, chaired by the Union Minister of Finance & Corporate Affairs, Smt. Nirmala Sitharaman attended by state and union territory finance ministers. The meeting unveiled one of the most sweeping changes to India’s indirect tax framework since GST
Introduction Document forgery has evolved from crude photocopies to sophisticated digital manipulations that can bypass basic checks during onboarding, lending and periodic KYC. For BFSI teams, forged identity documents, income proofs, bank statements and business registrations create simultaneous exposure across credit, fraud, AML/CFT and reputational risk. Global regulators increasingly expect
RBI’s Push For Responsible AI In Financial Services The Reserve Bank of India has released its Framework for Responsible and Ethical Enablement of AI (FREE-AI) at a time when the financial sector is moving rapidly from experimental deployments to mainstream adoption of artificial intelligence. For banks, insurers and non-banking financial
As third-party vendors become an increasingly important part of supply chains, service delivery, and technology stacks, Vendor Risk Management (VRM) becomes an essential process for businesses today. As organisations rely on external vendors for products, services, and technology, the potential risks that come with these relationships must be carefully managed.
There’s an uncomfortable truth every HR leader knows but rarely admits openly: the quality of your employee onboarding sets the tone for everything that follows. You can invest heavily in attracting top talent, run sophisticated recruitment campaigns, craft compelling job descriptions, and build an impeccable employer brand, but if the
The Importance Of Bank Statement Analysis Have you wondered how important your Bank Statement can be? You can learn a lot about someone/a company by looking at their bank statement. It doesn’t just show how much they earn or what they spend, it quietly reveals patterns of trustworthiness, financial strain,
Introduction To Key Fact Statement (KFS) A Key Fact Statement (KFS) is a concise, standardised document that outlines the essential terms and conditions associated with a financial product or service. Designed to enhance transparency and promote informed decision-making, the KFS is typically presented to customers before they commit to a
Introduction To Contact Point Verification In Banking Contact Point Verification (CPV) is a key step in banking operations, focused on confirming that the communication channels provided by customers. This includes checking for active and authentic mobile numbers, email addresses or postal addresses. By validating these contact points, banks make sure
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The most noteworthy aspects of our collaboration has been the ability to seamlessly onboard partners from all corners of India, for which our TAT has been reduced from multiple weeks to a few hours now.
