Introduction
Most verification problems do not begin as “problems.” They surface as onboarding delays, rigid workflows, inconsistent data capture, manual rework, or checks that take longer than expected. By the time the impact becomes visible, these small inefficiencies have already impacted compliance posture, operational speed, user experience, and even revenue cycles.
Recognising these everyday realities, we made some recent enhancements across our platforms to address these challenges. The emphasis was not on adding more features, but removing obstacles and making workflows smoother, checks faster, data cleaner, and decisions easier.
Let’s take a closer look at what’s new and how these enhancements improve the verification experience.
iBridge
a. A Fresh, More Intuitive iBridge
The iBridge client landing page has been redesigned to improve usability and navigation.
Enhancements include:
- Cleaner layout
- Improved visual structure
- Simplified navigation across verification workflows
This update reduces screen-level friction and helps users move more efficiently across daily activities.
b. Smarter Identity Verification with Liveness Checks
iBridge now includes an advanced liveness check that confirms whether the person is present during verification. The capability is seamlessly integrated into the verification journey, strengthening security without adding friction for users.
Key improvements include:
- Enhanced protection against spoofing attempts
- Stronger identity assurance during verification journeys
This enhancement strengthens fraud prevention and increases confidence in digital identity validation.
OnboardX
a. Custom Approver Refer-Back Capability
OnboardX approvers can now refer cases back to previous approval stages.
Enhancements include:
- Faster resolution of incomplete or incorrect submissions
- Improved control over onboarding workflows
This update reduces approval delays and streamlines multi-level decision processes.
b. Document Signing on the Fly via Signdrive
Documents uploaded during onboarding can now be signed instantly.
Key capabilities include:
- Fixed-coordinate document signing
- Seamless integration within onboarding journeys
- Elimination of external signing dependencies
This enhancement accelerates document completion cycles and improves user convenience.
c. Custom Excel Report for SAP Integration
OnboardX now supports client-specific SAP-compatible Excel reports.
Features include:
- Reports generated in custom client formats
- Alignment with internal enterprise reporting structures
This update simplifies reporting workflows for SAP-driven environments.
d. Customisable MIS Report Generation
OnboardX now allows clients to generate customised MIS reports.
Capabilities include:
- Client-defined report structures
- Flexible field selection and arrangement
- Excel exports based on operational needs
This update improves reporting visibility and reduces dependency on predefined templates.
TruthScreen
a. BIS Verification via License Number
TruthScreen now supports BIS verification using license numbers.
Enhancements include:
- Faster validation workflows for regulated entities
- Improved flexibility in verification journeys
This update simplifies verification processes where license-based validation is preferred.
b. Fallback Vendor Logic for Bank Account Verification
Fallback vendor capability has been added to bank account verification services.
Key benefits include:
- Improved verification reliability
- Reduced failure scenarios
- Higher service continuity and success rates
This update enhances verification resilience and operational reliability.
Digital Address Verification (DAV)
a. Configurable Purging Policy
DAV now supports client-level data retention controls. Enhancements include:
- Flexible purging rules per client requirement
- Improved compliance alignment
- Better data lifecycle management
This update strengthens governance and regulatory adaptability.
Conclusion
Verification and onboarding environments are shaped by thousands of small interactions, so when friction appears in any of these moments, the impact is rarely isolated.
The recent enhancements across our products were introduced with this operational reality in mind. Rather than expanding complexity, the focus has been on simplifying everyday actions: making navigation clearer, strengthening identity assurance, reducing manual dependencies, improving workflow flexibility, accelerating processing cycles, and enabling more reliable verification outcomes.
For users, the practical effect is straightforward: fewer bottlenecks, smoother verification journeys, faster decision-making, cleaner data flows, and improved process confidence. For organisations, these refinements contribute to a stronger compliance posture, better operational predictability, and a more resilient verification framework.
As verification needs continue to evolve, user feedback remains central to how our platforms progress.
We would be glad to hear your thoughts on the enhancements you would like to see across our product suite. For more information, write to us at communication@authbridge.com or marketing@authbridge.com.
