{"id":58088,"date":"2024-03-23T17:18:00","date_gmt":"2024-03-23T17:18:00","guid":{"rendered":"https:\/\/authbridge.com\/?page_id=58088"},"modified":"2024-04-15T08:36:24","modified_gmt":"2024-04-15T08:36:24","slug":"fintech-disruption-transforming-customer-onboarding-in-the-banking-sector","status":"publish","type":"page","link":"https:\/\/authbridge.com\/staging\/newsroom\/fintech-disruption-transforming-customer-onboarding-in-the-banking-sector\/","title":{"rendered":"Newsroom | Fintech Disruption: Transforming Customer Onboarding in the Banking Sector"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58088\" class=\"elementor elementor-58088\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0f731a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0f731a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b8fcbd\" data-id=\"7b8fcbd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c94b4f elementor-widget elementor-widget-heading\" data-id=\"9c94b4f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Fintech Disruption: Transforming Customer Onboarding in the Banking Sector<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ef3150 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"3ef3150\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"750\" height=\"394\" src=\"https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-1024x538.jpg\" class=\"attachment-large size-large wp-image-58103\" alt=\"\" srcset=\"https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-1024x538.jpg 1024w, https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-300x158.jpg 300w, https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-768x403.jpg 768w, https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-1536x806.jpg 1536w, https:\/\/authbridge.com\/staging\/wp-content\/uploads\/2024\/04\/Newsroom-Template-7-2048x1075.jpg 2048w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01011ae elementor-widget elementor-widget-post-info\" data-id=\"01011ae\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/authbridge.com\/staging\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\"><link rel=\"stylesheet\" href=\"https:\/\/authbridge.com\/staging\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-87de316 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>March 23, 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-7327398 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>5:18 pm<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6551cdf elementor-widget elementor-widget-text-editor\" data-id=\"6551cdf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">Customer onboarding is the first touch point that often leaves a lasting impression on customers about a financial institution. With lousy customer onboarding comes a bad experience, eventually leading to a high churn rate. Fintech is challenging the status quo of traditional banking by offering seamless, efficient, and customer-centric onboarding solutions.\u00a0<\/span><\/p><p><\/p><p><span style=\"font-weight: 400;\">The shift from conventional banking to a digital-first ecosystem has presented a multitude of opportunities for innovation and growth. Today, financial institutes are leaving behind paper-driven and people-dependent processes and shifting towards tech-led strategic processes to offer end-to-end digital journeys and reduce customer touch points for hassle-free onboarding experience.<\/span><\/p><p><i><span style=\"font-weight: 400;\">Let\u2019s delve deeper:<\/span><\/i><\/p><p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85a5a19 elementor-widget elementor-widget-heading\" data-id=\"85a5a19\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Faster Solutions for a Fast-Paced World<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-027572f elementor-widget elementor-widget-text-editor\" data-id=\"027572f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Everything needs to be fast-paced today. Engage and resolve customer queries quickly or see them go to the competition! As per research, 70% of potential customers drop out of the onboarding process if it is complex and time-consuming. Digital identity verification is a linchpin in the fintech-driven transformation of customer onboarding. Fintech companies employ sophisticated algorithms and biometric technologies to verify customer identities swiftly and securely.\u00a0<\/span><\/p><p><\/p><p><span style=\"font-weight: 400;\">Biometric authentication methods, such as facial recognition, fingerprint scanning, and voice recognition, are not only enhancing security but also contributing to faster TAT and a more user-friendly onboarding experience. Digital address verification (DAV) facilitates contactless KYC and quicker onboarding. These technologies reduce identity theft risk and enable a seamless onboarding process, eliminating the need for physical presence.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f610f07 elementor-widget elementor-widget-heading\" data-id=\"f610f07\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mobile Banking: The Gateway to Seamless Onboarding<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffafcc3 elementor-widget elementor-widget-text-editor\" data-id=\"ffafcc3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The ubiquity of smartphones has catalyzed a paradigm shift in customer onboarding through mobile applications. Fintech firms are developing user-friendly mobile apps allowing customers to complete the onboarding process from their smartphones. From document upload to identity verification, the entire onboarding journey is condensed into a few taps. Mobile applications not only make the onboarding process more accessible but also empower customers to have greater control over their interactions with banks.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12bd79 elementor-widget elementor-widget-heading\" data-id=\"d12bd79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dynamic Customer Expectations<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ea41ed elementor-widget elementor-widget-text-editor\" data-id=\"1ea41ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gone are the days when the customer visits the branch and submits the same document again and again. The modern consumer demands a seamless, secure, and swift onboarding experience, and banks are under pressure to meet these expectations. Digital KYC, remote customer onboarding or digitized document collection is quickly becoming the norm. Digilocker is a practical example where users can access their digital documents anytime, anywhere and share them online. In addition to that, banks can leverage Digilocker\u2019s digital signing feature to sign documents digitally using Aadhaar-based eSign. This is particularly useful in obtaining legally valid digital customer signatures for various purposes, such as loan agreements, account opening forms, or investment-related documents.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9b9090 elementor-widget elementor-widget-heading\" data-id=\"a9b9090\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Real-Time View of the Financial Behavior <\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64ba2dc elementor-widget elementor-widget-text-editor\" data-id=\"64ba2dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Needless to say, it is crucial to get the lowdown on a customer&#8217;s credit history, outstanding debts, and financial behaviour. Digital checks have revolutionized this process by allowing financial institutions to obtain critical information in real-time, facilitating swift decision-making during onboarding. Additionally, bankers are transcending traditional credit history by incorporating behavioural analysis and alternative data sources, including online spending patterns, rent payments, or utility bill payments, for a 360-degree view of financial behaviour.<\/span><\/p><p><span style=\"font-weight: 400;\">Results? A faster approval process for specific services and financial products, delivering the best customer experience. It&#8217;s not just a change; it&#8217;s a leap into the future of banking.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1444476 elementor-widget elementor-widget-heading\" data-id=\"1444476\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Better Reach Beyond Geographical Boundaries<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfde1b4 elementor-widget elementor-widget-text-editor\" data-id=\"dfde1b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Central or regional offices can now efficiently cater to far-off locations and ensure standardised customer processes. Thanks to robust digital onboarding platforms, there is no need to be physically present to complete onboarding and verification formalities and access banking services. This shift also removes the dilution of services as the client moves further away, promoting consistency in customer experience across diverse locations.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79bdb06 elementor-widget elementor-widget-heading\" data-id=\"79bdb06\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Scalable and Future-Proof Banking<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3063d7 elementor-widget elementor-widget-text-editor\" data-id=\"b3063d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Conventional banking methods have historically grappled with the limitations of personal interactions bankers or credit managers provide. Technology adoption has made banks overcome these constraints and operate on a scale far beyond the standard. Today, with data analytics and AI, bankers can gain insights into patterns\/behaviour and tailor their interactions accordingly. While the technology can be leveraged to automate routine tasks, bankers can focus on more complex and personalised interactions for higher customer satisfaction.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-364379f elementor-widget elementor-widget-heading\" data-id=\"364379f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Availability Mismatch is No Longer a Barrier<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c20f87 elementor-widget elementor-widget-text-editor\" data-id=\"5c20f87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Earlier, the availability mismatch between customers and bankers posed challenges regarding onboarding TAT and cost overruns. Today, customers can stay compliant with the procedures at their best time with Know Your Customer (VKYC and DKYC) and Digital Account Verification (DAV). The reduced dependency has made the processes faster and more efficient than before. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e023c4 elementor-widget elementor-widget-heading\" data-id=\"7e023c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Efficient New Products Development<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a03839a elementor-widget elementor-widget-text-editor\" data-id=\"a03839a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Increasing fintech integrations allows efficient product development. Given that the one-size-fits-approach methodology is becoming obsolete in this dynamic landscape, companies are more inclined to ideate and create innovative financial products that cater to evolving customers\u2019 needs in the digital age. This benefits the institution&#8217;s bottom line and makes financial services more accessible to a broader demographic.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5fed3d elementor-widget elementor-widget-text-editor\" data-id=\"d5fed3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>Final Thoughts<\/b><\/p><p><span style=\"font-weight: 400;\">The success of financial technology has compelled banks to reevaluate their business strategies and enhance their digital capabilities. Bankers are now much more empowered to make meaningful, personalised interactions while automating routine tasks and providing customers with seamless and convenient experiences to new-age customers.<\/span><\/p><p><\/p><p><span style=\"font-weight: 400;\">To cater to the present and future demands, fintech adoption is a transformative step towards a fully digitised and robust solution that requires minimal human engagement and comprehensive risk assessment. <\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><b><u><i>Source: <a href=\"https:\/\/bfsi.economictimes.indiatimes.com\/blog\/fintech-disruption-transforming-customer-onboarding-in-the-banking-sector\/108707263\">ET BFSI<\/a><\/i><\/u><\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c5cba13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c5cba13\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c970284\" data-id=\"4c970284\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5afcf1f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5afcf1f4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2be92680\" data-id=\"2be92680\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c173f93 elementor-widget elementor-widget-heading\" data-id=\"6c173f93\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business grows when you build trust in people<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a013b7 elementor-widget elementor-widget-text-editor\" data-id=\"3a013b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span>AuthBridge helps you with fast, friendly, and comprehensive background and due diligence solutions \u2013 smarter in every 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customers about a financial institution. With lousy customer onboarding comes a bad experience, eventually leading to a high churn rate. Fintech is challenging the status quo of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":58103,"parent":1221,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[47],"tags":[],"industry":[],"assets":[],"product":[],"use_case":[],"region":[],"check_type":[],"solution":[],"class_list":["post-58088","page","type-page","status-publish","has-post-thumbnail","hentry","category-newsroom"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Transforming Customer Onboarding in the Banking Sector<\/title>\n<meta name=\"description\" content=\"Catch valuable insights by Ajay Trehan on how fintech disruption is transforming customer onboarding in the banking sector.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, 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