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Transition Manager

Reporting to
  • Chief Operating Officer
About AuthBridge
  • AuthBridge is a leading provider of platforms and solution that enable trust for
    more than 1200 client organizations. We provide a range of solutions & services
    in 2 categories:
    1. Workforce Solutions like Employee Background Screening, Instant Identity
    checks, Leadership Background Screening etc and
    2. Business Solutions like Vendor Due Diligence, KYC, Investment Risk Due
    Diligence on the other.
    We deliver using various proprietary platforms and databases and are known in
    the industry for our innovation led approach to this business. Owing to this, we
    are the fastest growing company in the “HRTech” and “RegTech” spaces in India.
Purpose Of The Role
  • Responsible to manage the on-boarding and transition process and activities in
    close coordination with the Service Delivery Manager and Client on-boarding
    Manager, in order to guarantee the smooth onboarding of client processes in
    operational organization
  • Engineering bachelor’s degree from Tier 1 institute

  •  MBA (preferred)

Prior Work Experience
  • 3 years of experience in Project management or Transition Role
Key Responsibilities
  • To understand client current mode of operations due diligence, including

    process, people and technology.

  •  Coordinate the Business process analysis to drive the service process

  • Develop the On-boarding and transition strategy and plan

  • To coordinate and confirm on the goals and KPIs of the on-boarding and
    transition phase with client

  • Build and lead the on-boarding and transition team, coordinate with
    cross-functional teams.

  • To prepare and execute the training material for on-boarding.

  • To Coordinate and work on the development and transformation of the
    service process.

  • Manage the development of the service pilot project.

  • Coordinate and manage the seamless handover of operation process of
    the new on-boarded client.

Key Skills
  • Leading distributed/virtual teams serving broad range of customers.
  • Strong analytical and verbal communication skills.
  • Ability to manage complex projects or smaller programs that require
    coordination of work between various parties including contractors
  • Ability to multi-task
  • Project Management
  • Service Operation Management

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