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Associate – IT Infrastructure

Reporting To Associate Manager– IT Infrastructure

About AuthBridge

AuthBridge is a leading provider of platforms and solution that enable trust. Our key services include instant identity verification, employment background screening, customer screening and partner due diligence. We have the delivery capability in more than 140 countries and a client-base across a broad spectrum of business, including Fortune 500 companies.

Purpose of the Role

To manage IT infrastructure, IT hardware

Qualification
    
•    (B.Tech/B.E. - Any Specialization) AND (M.Tech - Any Specialization,MCA - Computers)

Prior Work Experience

•     Basic RHCE 6 Month Hardware and Networking

Key Responsibilities

•    User creation on Linux
•    System Maintenance
•    Network Troubleshooting
•    OS (Windows/ Linux / Ubunto) Installation
•    Able to handle level-1 & level-2 IT issues and queries.
•    IT related documentation
•    IT Ticketing.
•    Management of hardware inventory.
•    User creation on Linux
•    System maintenance 
•    Network troubleshooting 
•    OS (Windows/ Linux/ Ubunto) Installation 
•    Able to work on ticketing System 
•    Resolve user IT related issue  
•    Fixing Level -1, issue for system & network 
•    Flexible in Timings Forecasting

Key Skills

•    Networking
•    Linux
•    Desktop support 

Measure of Success

•    In TAT closure of IT queries raised on IT Helpdesk

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