AuthBridge

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ISO 9001:2008

AuthBridge was awarded the ISO 9001:2000 certification in early 2008 and has been upgraded to ISO 9001:2008 in 2010. It is an internationally recognized and respected quality management systems standard. The certification is confirmation of our commitment to deliver quality service to our clients.

From the beginning, attention, to the quality of our internal processes has earned us the good faith and unwavering patronage of our clients.  For the simple reason - we have helped them reduce risk to their businesses and enhanced the quality of their own procedures.

Our best practices, at each stage of our processes, are clearly evident in every thing we do. 

  • Within hours of receiving a verification request, our “Input Quality Control” helps us detect missing data or documents.  This is promptly reported to the client.
  • Specialized Research and Validation teams carry out “specific checks.” The result is quick turnaround times, smooth process flow and a high degree of control.
  • All our document and data reporting templates can be customized to clients’ unique needs. However, we retain strict control over the different template versions.
  • The Report Specialists compile the reports that are then thoroughly checked by Compliance and Quality Assurance Teams.
  • Operation Managers keep a finger on the pulse of the end-to-end work flow.  They make regular real-time assessments of client, case and team specific performances.

Quality is the bedrock of our business.  Quality is the reason for our success.

ISO/IEC 27001:2013

Successful business understands the value of information security which is much about risk management. That's why organisations need robust information security management. In order to tackle IT security risks more efficiently, we are committed to protect our client’s security information by implementing a more reliable and stable information security system. AuthBridge is one of the very few background verification companies in India who has accredited with the latest ISO/IEC 27001: 2013 certification recently which is an up-gradation of ISO/IEC 27001:2005. This up-gradation is an indicator that the company has performed exceptionally well at the management of information security system as ISO/IEC 27001: 2013 certification is far reaching in all aspects of IT governance, information handling and data protection.

Our key features help us secure customer's information are:

  •    Biometric Access Controls to all Operations and other key areas of our infrastructure
  •    CCTV-based monitoring of all sensitive areas of the facility
  •    Firewalls and Role-based access to data stored in servers
  •    Mirroring of servers daily at a remote location from a Business Continuity perspective.
  •    98.5% uptime of infrastructure
  •    In the event of a Disaster we have provided for backup systems at alternate locations. This permits   us to go live within 8 hours.
  •   Adherence to the absolute compliance with the ISO/IEC 27001: 2013 standard to meet client's security requirements.
  •    We consider effectiveness of the risk treatment as more important than the effectiveness of controls.

Aside from all the above measures, security is a mind-set at AuthBridge; a well-entrenched habit.

Awards

In March 2008, IBM DAKSH recognized us the BEST PARTNER in background screening.

Security and Quality are the bedrock of AuthBridge services.  We believe it is only through partnership we can deliver these services.  Our beliefs and work ethic has been appreciated by all our clients and stakeholders.